Well if you bought MSI , Gigabyte or Asus , they usually replace out of warranty video card for $40.
Also unless you bought a Nvidia card form BFG or EVGA then you will get support otherwise you will get absoultely the same support a Nvidia card from major company like Asus...
1.The price you paid isn't ATi's fault, vendors adjust for supply and demand
2. You did get two years use out of the thing before it got hot, and it sounds like the HSF may not have been mounted properly to start.
3. If you plan to keep cards a long time, you should shop warranties/support.
Last, I don't think people should avoid ATi/AMD at all costs, they should shop price/performance/warranty/support and buy what suits their particular needs best.
Anyone can have a bad experience with a part/vendor, just happens.
I guess some of you missed OP's second post where he mentioned it was a Built-by-ATI card. So yeah, he'd have to contact ATI for support.
Companies like ATI, ASUS, Seagate etc. ship millions of units. Some people are bound to have bad luck and get stuck with a lemming. What matters is the failure rate, not failures. The factory-overclocked 7900GTs had a high failure rate back when they came out. That kind of thing can set off a red flag. However, I haven't seen enough reports of dying AMD cards to boycott a company based on a few reports.
X1900XTXs did run in the high 80s under load and that was considered normal (unless you manually set the fan to 100%). If OP is certain his card came with a three-year-warranty, he has a right to be pissed with their CSR. But I don't really remember ATI offering a three-year-warranty. :shrug;
Companies like ATI, ASUS, Seagate etc. ship millions of units. Some people are bound to have bad luck and get stuck with a lemming. What matters is the failure rate, not failures. The factory-overclocked 7900GTs had a high failure rate back when they came out. That kind of thing can set off a red flag. However, I haven't seen enough reports of dying AMD cards to boycott a company based on a few reports.
X1900XTXs did run in the high 80s under load and that was considered normal (unless you manually set the fan to 100%). If OP is certain his card came with a three-year-warranty, he has a right to be pissed with their CSR. But I don't really remember ATI offering a three-year-warranty. :shrug;
apoppin
Lifer
Did you even bother to read the "warranty" ?
There is no mention of O/C'ing whatsoever
- in the recent PAST it was SPECIFICALLY *forbidden*
... and what did you think they were going to say?
"go for it"?
:roll:
WelshBloke
Lifer
- Jan 12, 2005
- 32,653
- 10,830
- 136
apoppin
Lifer
and he is still wrong ... he is complaining *only* because he THOUGHT he had a 3 year warranty instead of one
IME this is actually a driver issue, one that ATi has so far refused to acknowledge unfortunately. The problem is that the fans will not spin up as they are supposed to, this causes the card to continually run way hotter then it should be and eventually causes it to start artifacting and locking up sooner and sooner, eventually you would be lucky to run the game at 800x600 16bit color 16bit z depth before the board would artifact and crash out. If a third party utility would work properly so the improperly handled drivers could be worked around it would be nice, unfortunately that level of hardware control isn't available with all OSs outside of the driver itself. The drivers are supposed to detect the heat level and adjust the fan speed accordingly, if you are running north of 110c and can't hear a hair dryer level of noise, then you suffered the same fate I did.
I have a 1800xtx that makes an ok door stop if anyone is interested, courtesy of the fans only running higher then ~20% at boot.
I have a 1800xtx that makes an ok door stop if anyone is interested, courtesy of the fans only running higher then ~20% at boot.
I hope folks that void their warranty on your advice look you up later. What you're doing is very irresponsible. Personally, I will believe their official tech support over you. BTW many companies would consider overclocking to fall under misuse or abuse in their warranty.
Some company techs do say go for it and that's because their corporations officially support end user overclocking. They would work for XFX and Evga.
Some company techs do say go for it and that's because their corporations officially support end user overclocking. They would work for XFX and Evga.
Originally posted by: apoppin
Did you even bother to read the "warranty" ?
There is no mention of O/C'ing whatsoever
- in the recent PAST it was SPECIFICALLY *forbidden*
... and what did you think they were going to say?
"go for it"?
:roll:
hes being risky yet practical. how are they to know you ran the core higher than spec, unless you tell them.
You're right there's nothing stopping you from misrepresenting why your card died, or lying about if if asked.
Some won't do those things though.
This is why I use the word official when I talk about overclocking and HSF replacement with XFX and Evga. They openly support end user overclocking and HSF replacement. Ask their techs if you will get a replacement card if your card dies while overclocking. They will both say yes and recommend you go up in steps of 5-10MHz.
So some companies do say "Go for it", and will replace your card if it dies. I could openly and honestly RMA my XFX or Evga card tomorrow because it "died while being overclocked".
As I said before being able to transfer that lifetime warranty and support to another person is great because I resell my cards when I get bored with them or decide to upgrade. So XFX is a good choice for me.
So outside of price vs performance I have reasons to go nVidia from XFX|Evga.
Some won't do those things though.
This is why I use the word official when I talk about overclocking and HSF replacement with XFX and Evga. They openly support end user overclocking and HSF replacement. Ask their techs if you will get a replacement card if your card dies while overclocking. They will both say yes and recommend you go up in steps of 5-10MHz.
So some companies do say "Go for it", and will replace your card if it dies. I could openly and honestly RMA my XFX or Evga card tomorrow because it "died while being overclocked".
As I said before being able to transfer that lifetime warranty and support to another person is great because I resell my cards when I get bored with them or decide to upgrade. So XFX is a good choice for me.
So outside of price vs performance I have reasons to go nVidia from XFX|Evga.
What I don't get is a company says over clocking will void the warranty yet they ship the card with CCC on the install disc and that has an over clocking feature. lol
I agree there is no way for them to know if you over clocked it. Unless they can access the bios or something and see it. I don't know. They don't want to honor a warranty they just do it so you will purchase something else from them. So IMO LIE. I had some RAM (purchased at B&M store) and it went bad. Instead of bothering with an RMA I just went and purchased the same kit Changed out the sticks and returned it saying they are no good. ha ha Stick it to em like they would you if they could.
I agree there is no way for them to know if you over clocked it. Unless they can access the bios or something and see it. I don't know. They don't want to honor a warranty they just do it so you will purchase something else from them. So IMO LIE. I had some RAM (purchased at B&M store) and it went bad. Instead of bothering with an RMA I just went and purchased the same kit Changed out the sticks and returned it saying they are no good. ha ha Stick it to em like they would you if they could.
God forbid you should take responsibility for your own actions.
If you have that kind of money to throw around carelessly, why don't you buy a 3870 (or 8800 if your poor feelings are hurt) and stop trying to slander a good company?
If you have that kind of money to throw around carelessly, why don't you buy a 3870 (or 8800 if your poor feelings are hurt) and stop trying to slander a good company?
Its not ATI's fault if you have shit airflow in your case and then refuse to clean it after years of use.
Do you think Nvidia cards clean themselves and keep themselves cool ?
And just so you know, all Customer services are awful.
Do you think Nvidia cards clean themselves and keep themselves cool ?
And just so you know, all Customer services are awful.
This. Which is why my relatively pricey 8800GT is running stock clocks at frosty temperatures, and yet my $71 E2180 is clocked as high as it'll go without upping voltage.
I'm willing to take the 'risk' of replacing my CPU and mboard if they fail, but I expect to use the graphics card in some capacity for at least 2-3 years.
As to the warranty: early in 2006 ATI switched from a 3 year to a 1 year warranty. There were some products still in the channel with a '3 year warranty' printed on the box, but with the actual coverage being very much in question. An X850XT bought spring of 2006 would fall into this category.
Find the original box and see if it had '3 year warranty' printed on it. You could probably browbeat ATI into supporting you with the box in hand. But you'd need your original receipt as well.
Better NV partners charge a premium for better support. If you need that level of service then I suggest you use it. Some of the off brands (which I suspect my ECS falls into =) are lucky to cover their product a year.
Blaming ATI for a 1 year warranty period is like blaming Mazda for not having a Rolls-like level of service. 1 year is standard. Any more than that is exceptional. Credit cards can also extend your warranty -- look into it.
Maybe you should read my OP where I state that this was an ATI card and not a Sapphire.
It was not a 3rd party oem card it was ATI -- just ATI.
And what actions would those be? Purchasing a defective card?
I'm not trying to slander a good company, I'm stating my experience with it and my dissatisfaction.
You are clearly an ATI fanboy so go shit on someone elses thread.
apoppin
Lifer
You are doing a pretty good job without trying
If you were smart enough to realize that you purchased a defective card you should also have figured out to RMA it while it was still under warranty ... not waiting over a year AFTER the warranty expired.
it is 100% your fault the way you wrote it . . no sympathy
:thumbsdown:
Bateluer
Lifer
- Jun 23, 2001
- 27,730
- 8
- 0
Originally posted by: apoppin
You are doing a pretty good job without trying
If you were smart enough to realize that you purchased a defective card you should also have figured out to RMA it while it was still under warranty ... not waiting over a year AFTER the warranty expired.
it is 100% your fault the way you wrote it . . no sympathy
:thumbsdown:
That pretty much sums up what I've read in this thread.
I still plan on buying a 3870X2 after 15 March.
Drsignguy
Platinum Member
- Mar 24, 2002
- 2,264
- 0
- 76
MY
Processor Q6600 - $255.00
MoBo - $185.00
2Gig corsair Ram - $65.00 = $505.00
You, Buying a $700.00 vid card, works for 3 years, starts getting hot and then has a fit about it because somewhere along the line you have'nt told us that you probably overclocked the hell out of it...................... is priceless.
Processor Q6600 - $255.00
MoBo - $185.00
2Gig corsair Ram - $65.00 = $505.00
You, Buying a $700.00 vid card, works for 3 years, starts getting hot and then has a fit about it because somewhere along the line you have'nt told us that you probably overclocked the hell out of it...................... is priceless.
Originally posted by: Bateluer
Originally posted by: apoppin
You are doing a pretty good job without trying
If you were smart enough to realize that you purchased a defective card you should also have figured out to RMA it while it was still under warranty ... not waiting over a year AFTER the warranty expired.
it is 100% your fault the way you wrote it . . no sympathy
:thumbsdown:
That pretty much sums up what I've read in this thread.
I still plan on buying a 3870X2 after 15 March.
I agree. I already proved you wrong with my earlier post. I'll explain it again.
Warranty info taken from ATI/AMD web site.
All Built-by-ATI or Built-by-AMD products released after August 31, 2005 will carry a (1) one-year warranty.
All Built-by-ATI or Built-by-AMD products released before August 31, 2005 will carry a (3) Three-year warranty.
Since the x1900xtx was released on January 24, 2006 there is no way it can fall under a 3 year warranty.
You said yourself you purchased a defective card and it took you too long to fix the problem. YOUR FAULT
I think you should admit defeat and apologize to everyone for being so ignorant.
TRENDING THREADS
-
Discussion Zen 5 Speculation (EPYC Turin and Strix Point/Granite Ridge - Ryzen 9000)- Started by DisEnchantment
- Replies: 24K
-
Discussion Intel Meteor, Arrow, Lunar & Panther Lakes Discussion Threads
- Started by Tigerick
- Replies: 21K
-
Discussion Intel current and future Lakes & Rapids thread- Started by TheF34RChannel
- Replies: 23K
-
-
Facebook
Twitter