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ATI driver constantly crashes...need help

M

mooseracing

Golden Member
I am about ready to pull my hair out. I've tried ATI drivers 7.1-7.10 with no luck. I've even just added the driver with device mgr, but it still crashes. With the error Display driver atikmdag stopped responding and has recovered.

This is a brand new card. Not that I think it matters but this is on a Tyan S2877 board, with dual opty 270's, 1GB Ram and 750 watt psu.


Any tricks to try?
 
filed a ticket with AMD-ATI

found this on their site.....

737-27116: Radeon? Series - ATIKMDAG has stopped responding error messages

The information in this article applies to the following configuration(s):
Catalyst Display Driver 7.3
Radeon? X1950 series
Radeon? X1900 series
Radeon? X1800 series
Radeon? X1650 series
Radeon? X1600 series
Radeon? X1550 series
Radeon? X1300 series
Radeon? X1050 series
Radeon? X850 series
Radeon? X800 series
Radeon? X700 series
Radeon? X600 series
Radeon? X550 series
Radeon? X300 series
Radeon? 9800 series
Radeon? 9700 series
Radeon? 9650 series
Radeon? 9600 series
Radeon? 9550 series
Radeon? 9500 series
Windows Vista 32-bit Edition
Windows Vista 64-bit Edition

Symptoms:

When running games or full screen video, some users may be shown a message stating ATIKMDAG has stopped responding but was successfully recovered. In some cases, the system will continue to work as normal. Alternately, this error message may not result in the system being recovered and the system may need to be reset.

Solution:
Currently there is no solution.

ATI Engineering has been advised of this issue and is investigating. Any updates will be published when they become available.
 
I had a problem with that file and Vista as well. Although when I checked AMD it said the cause was from a motherboard that is not supported in Vista! HA I showed them!

What I did to fix mine was uninstalled all of my motherboard drivers and had Windows download the drivers itself and now everything works fine.
 
As far as I understand that is not necessarily the DRIVER that has crashed... but most like your VIDEO CARD that crashed, resulting in the driver not responding and getting restarted (a new feature for drivers... a year ago you will simply have had a "stuck" image and would have had to power cycle your computer)

1. Make sure your power supply outputs enough amps on the appropriate rails for your video card.
2. Run memtest+ from www.memtest.org overnight, there should be 0 errors... even 1 error means your are overclocking the ram too hard, or that the ram / motherboard is defective.
3. If neither of the above is the problem the get a warranty replacement of your card!
4. If it still doesn't work try replacing the motherboard.

You could try the card in another computer to bypass most of these tests... but mostly likely your card is borked... (which is exactly what I tell all the people who come here whining that their nvidia driver unexplicaply crashes every time they run a game)

Look here for more info:
http://forums.anandtech.com/me...=2116981&enterthread=y
 
Wow, I've been having that problem with my X800XL for a good bit now! I'm glad to see it's a known issue. It does seem to have started with a driver upgrade...maybe I can find an old one...

Thanks OP!
 
Originally posted by: taltamir


1. Make sure your power supply outputs enough amps on the appropriate rails for your video card.
2. Run memtest+ from www.memtest.org overnight, there should be 0 errors... even 1 error means your are overclocking the ram too hard, or that the ram / motherboard is defective.
3. If neither of the above is the problem the get a warranty replacement of your card!
4. If it still doesn't work try replacing the motherboard.
Click to expand...

1. My PS has 50amps on the 12 volt rail, and in the Tyan monitor that comes witht he mobo the rails never drop under 12 volts. Is there any software for Amp draw, that owuld make things easy to see. Maybe an excuse for a bigger Multimeter than i can measure draw on teh card as it crashes.

screen clip of tyan monitor....i know its only software based

2. I'm not'ocing at all but i'll run memtest just to check, as soon as F@H Work unit is done.

3. I'm going to be pissed if this card is Fubared, I know new shit can be but that drives me nuts.

4. Board is brand new from Tyan as it crapped out a week after I got it, this is the first time I've have gotten to use this Vid card yet.

I read your linked post also. And i've done alot of searhing on this subject. From the majority I've read it seems like it worked for about a week or so for others and then this happens. Small percentage have actaully had PS supply issues.

Oh also I tried to underclock it last night with ATI tool, that caused the video output to go to nothing. So i had to hard reboot.

I'm going to try and test the card in the new Dells with PCI-E that we are getting at work and I'm setting up.

I can't wait to see what ATI is going to tell me, besides reinstall drivers.
 
Weird, I have the same setup as you but no problems. Vista64 on a PCI-express X1950pro.

Running an Intel C2D E2140 @ 2.9 with 2GB of RAM on a Gigabyte P35 DS3L.
 
Good luck getting them to fix the issue. I had it for months with my 680i EVGA motherboard. Switched motherboards and the issue went away. This problem has been around since beta and they wont fix it. Either get a new card or a new motherboard. Stay away from Nforce boards if you are having this problem.
 
Originally posted by: ctark
. Either get a new card or a new motherboard. Stay away from Nforce boards if you are having this problem.
Click to expand...

If i could afford that it would be a nice option. I just bought the card and this is BS.

ATI's update to my trouble ticket was worthless just saying to check out their FAQ.

In the Vista error log, the error code takes me online and states that check for windows updates for the driver if no updates are currently available, check back periodically to see if your vendor has supplied a new device driver.


Ughh this is driving me nuts




edit: was just checking out Tyan's website, it states for compatible PCI-E cards and have the 1950 listed with driver revision ATI 8.323.0.0.... I can't seem to find the driver revision number, only CCC numbers
 
As an update, I'm going to reopen my ticket with ATI as I can't get the card to work in XP64 that I just installed last night to try it out. Same VPU crashes.
 
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