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ASUS XG-STATION vs Windows Vista

C

carage

Senior member
It?s been more than a week since I got my XG-STATION for my laptop. The problem is I never got it to work. The device simply won?t install. Well, yes, the device is connected to my laptop securely and in the manner according to the user manual. The two LEDs on the cable can say something about that and the LCD on the XG-STATION does light up but it doesn?t display any meaningful information. Everytime I run the installation utility, it keeps telling me that it can?t detect the specific device and refuses to go any further. Anyone got this thing working with Vista 32bit?

I noticed the first time when I connected the XG-STATION to my laptop, Vista came up with a pop-up message saying it has detected the device, but I told Vista not to do anything, then I ran the installation utility from the driver disk.

Unfortunately, I have never seen that message again. Any way to bring it back up, short of reinstalling the OS? I tried running device manager afterwards and it just doesn?t detect the device anymore.

After I bumped into this incompatibility problem, I scoured the web for answers. Unfortunately, it seems ASUS knew about this Vista incompatibility problem from the beginning and still chose to market the product as XP/Vista compatible anyway. While there seems to be two lines of thought regarding the source of the problem. One points at WDDM requiring video cards to stick with one version of drivers. The other is about PCI-E lane priority, which may have happened in my case. As I have discovered after my initial attempt at installing the XG-STATION, device manager reported there is a resource conflict regarding PCI-E lane 5. I tried disabling the other lanes, but that doesn?t seem to help. I downloaded the drivers from the website and tried that as well, but apparently ASUS hasn?t updated them, so it doesn?t solve the problem either.

I contacted the local ASUS service center and the response was that since the product is not officially marketed here in China, they do not have the resources to provide support for the product. I then contacted ASUS Australia, where the product is officially marketed, but then I was told to talk to my local ASUS service center. That isn?t very helpful, isn?t it? So I guess I will have to sort this out myself.

I do not want to downgrade to XP or dualboot to XP just for playing games, and returning the product would be quite a hassle too. Anyone got any ideas? Thanks.

Vista Ultimate 32bit
ASUS F8Sn laptop
 
Any ideas?
The driver CD and manual claims support for XP and Vista 32bit, however most of the product reviews claim Vista incompatibility.
The drivers haven't been updated since last June, apparently ASUS isn't that concerned with this product or this issue.
 
When did this even come out? I'm fairly certain it wasn't out last June so I don't know how the drivers have been around for so long.
 
Originally posted by: thilan29
When did this even come out? I'm fairly certain it wasn't out last June so I don't know how the drivers have been around for so long.
Click to expand...

Not sure, though reviews have been showing up on Chinese forums in August and the drivers are dated June 2008.
 
So in essence, I got a $500 paperweight sitting on my desk, because it wouldn't work as advertised, ASUS just gotta do better than that.
 
Unfortunately something that is a niche like this is gonna be hard to run across in any given forum. Have you tried a different version of WIndows?
 
The store that sold it to me had it working under XP and suggested maybe I should dualboot, but I feel that is too much of a hassle (espcially because I already have Vista preinstalled and not the other way around).
Besides I do not consider that to be a real solution becuz it still doesn't fix the VISTA incompatibility. Of course the store says in that case, there really isn't anything they can do, and I believe them because we literally went through hours of testing trying to get it to work.
Now the ball is in ASUS's hand, however so far the support I got from ASUS is not really helpful.

 
Can you reset the pci device interrupt table in bios. Some bios allow you to reallocate the resources.
 
Originally posted by: Schmide
Can you reset the pci device interrupt table in bios. Some bios allow you to reallocate the resources.
Click to expand...

I don't see that function, I don't think notebook BIOSes would have those fancy functions.
 
Any development here? I just got my XG station, and i get the same error, only with windows 7.

Drivers are fine, just resource conflict is killing me 🙂
 
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