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Asus R7 260x - Black screen on restart only?

R

RoverGuy7

Junior Member
I just finished putting together my first build, and ran into an issue. Once my graphics card drivers were loaded, the system will not restart.

From completely off, it boots fine. On restart from Windows or from UEFI, it loads Windows up to the logo, and stops. With the drivers provided with the card, the Windows logo will stay and continue to pulsate, with the latest AMD drivers, it goes to a black screen. With standard Microsoft drivers, it boots fine.

I have read about various driver issues with these cards, but haven't found any substantial fixes. I have had no issues with actual display, and no freezes once booted, granted I don't game, but goes through benchmarks without an issue.

Memory passes Memtest, 8 hours with no errors on 1 core (locked up after a few minutes when ran on all cores, will swap dimms and report back)

PSU 12v displays consistent 12.0xx V, will check with DVOM tonight to verify.

I know the CPU is a limiting factor here(waiting on 8350 to arrive), but I don't think that is the issue, but I'm new at this.

I don't feel the card is bad, as it seems to function fine. Are there any solutions for the drivers? I know I read about setting the 2d clock speed, but wasn't able to find the setting for it. Is that an actual fix?

Any advice is appreciated.


Asus Sabertooth 990FX R2.0
AMD Phenom2 X4 965
G Skill 2400 2x8GB(clocked at 1600 7-8-8-24)
Asus R7-260x-DCU2-OC - Driver 13.251 - CCC 13.12
Seasonic M12II 850W
 
After some research, I reran memtest in round robin mode, and it passed, again 8 hours with no errors.

PSU does not seem to be an issue, voltage is constant and correct.

I will try some older drivers next, a little weary of going to the latest beta driver, but if I find a solution I don't mind secure erasing the boot drive and a clean install of everything, so that might be next.

I really think this is just a driver issue, but my other thought is to play around with UEFI settings (fast boot and secure boot) and see if that changes anything.

I did do a native UEFI install of Windows 7 when setting this up, so possibly that has something to do with it.

Any other suggestions?
 
I will be doing a fresh install of the OS today to see if thats going to fix the problem.

If I turn the computer off it will boot into Windows 7 but if I do a restart it will load into a black screen. If i uninstall the drivers it works well.
 
Is your hardware the same?

I have tried just about everything I can think to do, various drivers old and newest beta, install just video drivers instead of entire suite, various UEFI boot settings, removed other components.

I have noticed that if Windows does something other then just boot(install update, run check disk) it will go further. It goes past the logo, and preforms the action, then reboots if applicable, and then freezes. So it seems to be an issue with loading into Windows, not finishing the boot process(I don't know enough to know if there's a difference)

I have read that locking the 2D memory clock speed to 1750MHz(I believe) helps with various issues this card has, but I can't seem to find a setting to even give this a shot in either CCC or GPU Tweek, any pointers?
 
Did a Fresh install of Windows 7 and thought everything was going to work. I installed the latest drivers off the ATI web site and did a reboot and got the same problem. Think I am just going to return the video card and get something else. A person should not have this much difficulty installing a card.

I have an Gigabyte Board and 16 gigs of RAM CPU FX 8320
 
You could try to boot with "driver signature enforcement" off to see if that works or not, btw any of you overclocking the CPU/GPU or both should disable that first before troubleshooting this problem. I agree that it seems to be a drivers problem but it could be something else so you may want to try the card in another PC, if you have a spare & good amount of time/patience to workaround this problem.
 
Nothing on mine is overclocked. If I shut the computer off then turn it back on it will boot fine. If I do a restart thats when I get a black screen after the windows logo and thats it no sound nothing.

If I remove drivers and will restart fine.

Never had a problem like that with a video card.
 
Grizwall said:
Nothing on mine is overclocked. If I shut the computer off then turn it back on it will boot fine. If I do a restart thats when I get a black screen after the windows logo and thats it no sound nothing.

If I remove drivers and will restart fine.

Never had a problem like that with a video card.
Click to expand...
Can you disable the "driver signature enforcement" option & then try to restart, it could be also be a case of driver conflict from other programs &/or AV.
 
No go. I turned on the computer it booted up to desktop then i did a restart and pressed F8 to Disable Driver enforcement and it did the same.
 
I just did a fresh install of Windows 7 the only thing I added since the install was the latest motherboard driver (chipset)(LAN Drivers)(USB 3.0 Drivers). And of course the video card drivers. No software whatsoever just drivers. Should I still use the driver cleaner software you mentioned?
 
Yes, use the display driver uninstaller then reboot.

After that update the display drivers manually using the device manager control panel utility, point to the folder where you unpacked the drivers.

Reboot again & see if works, also disable windows firewall & windows defender(IIRC) before updating the display driver.

One more thing you should do is to check the system event log, before doing all of the steps above, it may have info on the particular file/driver causing you problems.
 
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Should I uninstall it with the windows uninstaller first then use the software you mentioned to uninstall the rest first or just go with the software you mentioned?
 
Ill give that a try tomorow for sure and i will post the results here thank you for your help I hope it works I am going to fall asleep on keyboard haha ttyl and thanks again.
 
Did you install the AMD CC ?

If so then uninstall the CC, reboot if prompted & then use the driver uninstall utility follow the steps above.

Do you also have SP1 installed or not ?
 
Grizwall said:
Ill give that a try tomorow for sure and i will post the results here thank you for your help I hope it works I am going to fall asleep on keyboard haha ttyl and thanks again.
Click to expand...
Sure but you will have to remember that win7 will not work out of the box with Radeon 2xx series like win8 does.
 
I went through the above steps with the same results.

I tried a CCC uninstall, and the DDU software, then manually loading the drivers. Again, black screen on startup.

I checked the event log, and there is a bunch of stuff I don't know the meaning of in there, anything I should be looking for?

I do have SP1.
 
RoverGuy7 said:
I went through the above steps with the same results.

I tried a CCC uninstall, and the DDU software, then manually loading the drivers. Again, black screen on startup.

I checked the event log, and there is a bunch of stuff I don't know the meaning of in there, anything I should be looking for?

I do have SP1.
Click to expand...


Thanks Rove you just saved me some work now trying Windows 8
 
RoverGuy7 said:
I went through the above steps with the same results.

I tried a CCC uninstall, and the DDU software, then manually loading the drivers. Again, black screen on startup.

I checked the event log, and there is a bunch of stuff I don't know the meaning of in there, anything I should be looking for?

I do have SP1.
Click to expand...
Can you post the event log ?

Generally what I've found is that win7, even with SP1 & a fresh install, is more buggy than win8 & the fact that win8 updates drivers automatically is definitely a plus in this regard.

What I used to do in the past was to install win7 & all system updates in one go before updating any of the major drivers, this was 2yrs back & now I have win8 on the two machines I own, but I do remember distinctly that even when win7 was launched it was less stable than win8. Now I cannot say whether there's a hardware problem with each of your rigs atm but I usually try to eliminate all possible software glitches before I establish that a given piece of hardware is faulty or not in my system.
 
I should of tried doing the updates first before installing the drivers like you said with the new install of windows 7 ill try that later right now I am installing windows 8 to see how that turns out.
 
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