ASUS P4P800-E Deluxe and Windows XP SP2

[Drakkon]

its still horribly buggy...company recieved the dev release yesterday and everything seemed cool on laptops so i thought might as well put it on a desktop (which already had RC2 for testing) just to give it the latest and greatest. Well after installation all the sudden comp will not boot. Not in Normal Mode. Not in safe mode. not in any mode. not even able to do a recovery console on it.
Reinstall windows completely do a sp1 upgrade with NO extra drivers, then a sp2 upgrade with NO extra drivers and the SAME THING happens. It runs an ASUS P4P800-E Deluxe motherboard and Raptor hd on 2.8Ghz p4...hopefully no one else enocunters this and luckly most of my data was backed up but I'm spending all day trying to figure out how exactly to preform an upgrade that is deemed "necessary" by bosses that wont work on our machines.
Just another case of rouge Service packs by microsoft i guess...i dont get how an RC2 can work while their dev release doesn't If anyone has more info on this lmk...ive searched google and all i found was uninstalling drivers and like i said tried that to no avail...

 

[Navid]

I installed XP this morning with integrated SP2 and had no problems on P4P800 deluxe.
You do not need SP1. SP2 has everything you need.

What you describe is very puzzling. If you did not have the SP2 work successfully on the laptops, I would say something is wrong with the SP2 file that you have and you should download it again. But, you say it has worked on your laptops!
So, I have no clue.

 

[Drakkon]

Well all i had was a SP1 CD so thats how I always had to start out. I havent tried making a slipstreamed Sp2 CD though.
Also is yours the -E version or regular version?

 

[Navid]

My motherboard is P4P800 deluxe. It is not the E version.
You may want to re-install your XP and go to windows update and update to the latest and wait for SP2 to be released on windows update. I suspect something is wrong with the XPSP2 file that you have.

 

[Drakkon]

nope far as i can tell i did the online download direct from microsoft three times now...I'm convinced its something to do with the -e version of the board or my video card having drivers being updated during sp2 cause i can't get it to not halt...

edit: oh ant can't just "wait" on windows update, this is in an office setting where soon as its on windows update about 5 people in this office has the same EXACT configuration and thus its going to screw them ALL up so need to figure it ut sooner than later :-D *praying*

 

[Navid]

Can you give more info about your setup?
Do you have raid?
Do you have SATA or PATA?
What did exactly happen?
You double clicked on the file that you downloaded. Then, did it crash right then? Or, did it go through the update and rebooted? Did it tell you that it has been updated and now needs to reboot?
How many physical hard drives do you have?
How are they hooked up (master/slave)?
Do you have a disk imaging utility?
.........

 

[Drakkon]

Yep thoughts about all those...
No raid. No boot progs or other OS's installed.
Two drives, 1 IDE 160GB storage on its own channel and 1 SATA 36GB Raptor OS/PRograms drive
1 DVDRW drive (master) and one CDRW (slave) drive both on their one channel.
Process I've been trying:
Install windows XP (from a sp1 CD), load up windows, load up sp2 exe files, goes through update, says need to restart, on restart progress bar just hangs.
USB mouse doesn't light up, but KB does work (kb is ps2, mouse USB). Can't check boot log since can't even get into safe mode command prompt without it hanging after sp2 gets done "updating"

Tried disconnecting storage drive and just using SATA, no go.
Disconnecting all but master DVDRW, same thing.
All comps use same video card so can't swap that out but its a Gainward FX 5200.
Disconnect network, still no go.
Swap memory, still no go.
Everything works great in Sp1, can run burn in progs all day and memtest works great so i know were okay there. I'm almost certain its either the board or the video card.

Going to try making a sp2 windows CD today so i can do an install without going through a sp1 install first.
Also might try updating bios on board... not sure if theres a bios for vid card.

 

[Navid]

From your post, I understand that the XP is on the SATA. And I know that you have 4 sata connectors on your motherboard.

Which sata connector is the hard drive connected to? Have you tried switching the drive to another SATA connector on the motherboard?

Edit:
I only have 2 SATA connectors on my motherboard. But, I know that there are 4 on the E version. Two of them are for RAID. Is it possible that you have set it up on the RAID connector and SP1 does not mind but SP2 does?
I don't know if this is even possible! Just a thought.

 

[SiberianPgmr]

Did you find a solution to the problem?

My system is similar: ASUS P4C800-E Deluxe, Pentium 4 2.8Ghz, WD HD 36GB SATA 10K rpm.

After trying many combinations, I simplified the software installation to a minimal set: February 2004 MSDN Subscription Windows XP Pro SP1a and Windows XP SP2 Network Install download. In all cases, after installing SP2 and restarting, the system hung on the first Microsoft splash screen. The progress bar made it part of the way across and then the system stopped dead. Safe Mode didn't help.

After trying different hardware combinations, a minimal change to install Windows XP SP2 was to replace the ASUS P4C800-E Deluxe and the RAM with an ASUS P4P800 Deluxe and RAM.

 

[SiberianPgmr]

This sounds like your symptoms:

Windows XP SP2: Hang on ASUS P4P800-E Deluxe with Intel with BIOS older than v1002

From: Jannie Hanekom (jannie.hanekom@STEEL-HOSTING.CO.UK)
Date: Thu Aug 12 2004 - 16:57:15 CDT

http://archives.neohapsis.com/archives/ntbugtraq/2004-q3/0081.html

 

[slag]

I have a p4p800 with the latest beta bios and xp2 and aside from networking that didnt work until i rebooted half a dozen times, it works now after every reboot and everything works perfectly

 

[lenjack]

I have the p4s800d-e and installed sp2 2 days ago with no issues whatsoever. This leads me to believe it's not an issue with this mobo, but something in your indivdual setup.

 

[cattbert]

Hopefully in the two weeks since your post you will have already found the answer, but just in case I wanted to mention that I have the P4P800-E Deluxe (1002 Bios) w/ P4 2.8 ghz (prescott) and had no problem with the initial install of Win XP Pro SP1 OEM and subsequent update to SP2 using the final release from Microsoft's download site (the one for use by IT managers for multiple computers ... although I am not an IT manager and this was a one computer upgrade ... I am unsure whether that is the same as the developer release you mentioned).

It was a fresh install onto two Maxtor SATA drives set up as a Mirror Raid on the Intel SATA connectors. I also had a PATA Maxtor 160 Gb drive and a TDK DVD-RW on the IDE connectors. Finally, the video card was an ATI AIW based on the Radeon 7500.

If you think it may be the video cards, have you tried using a couple different drivers from the manufacturers site? (after your initial install of SP1, but before SP2) I only mention this because after the upgrade to SP2 I tried installing the latest Catalyst drivers from ATI (version 9.02) and it always hung during the install ... when I eventually thought to try the 9.01 version everything went fine. Can't imagine why, but I was just thankful to eventually figure it out.

 

[larryn]

I can confirm that if you have a ASUS P4P800-E Deluxe with BIOS 1001.004 that after updating to SP2 upon restart the system hangs at the XP splash screen.

To fix this I downloaded the 1002.002 (the latest) BIOS image from ASUS web site and flashed my BIOS.

I was able to then restart and after a significantly long wait, got the XP Pro SP2 splash and was able to logon, and so far things are working. We'll see what happens when I shutdown and startup again.

Definitely flash the BIOS before doing an update of XP Pro SP1 if your bios is older than 1002.

Larry

 

[ToddlerTN]

Let this be a lesson also...why would you have machines in a corporate setting configured to receive updated from Windows Update? Block users from receiving automatic updates (either firewall or registry setting) and deploy updates via SUS or SMS.

 

[larryn]

The problem I had with the P4P800-e Deluxe is because of the P4-2.8E cpu I'm using, I've found out.

See "XP SP2 vs. Intel Prescott" http://cquirke.mvps.org/sp2intel.htm for the full scoop.

 

[asuh]

I had so many problems installing WinXP with my P4P800-Dlx since I started using this motherboard. However, when I used an integrated SP2 CD to install WinXP, I've had absolutely no problems. In fact, my system has never been so stable. It's a miracle!

 

[Travis6586]

I've got a P4P800-E Deluxe motherboard, and haven't had any problems with Service Pack 2.

 

[SiberianPgmr]

Microsoft accepted my problem with the system hanging as a support case. It turned out to be a problem with Windows XP SP2 and some BIOS's.

The problem and it's resolution has been documented by Microsoft in Knowledge Base Article 885626. There is also an available download under the same KB Article ID.

"SUMMARY: article describes how to resolve an issue where your computer stops responding (hangs) when you restart to complete the installation of Microsoft Windows XP Service Pack 2. This issue occurs on a limited number of systems that use a version of basic input/output system (BIOS) that does not have production support for Intel Pentium 4 and Intel Celeron D processors based on the Prescott C-0 stepping."

This is, as documented by Microsoft in Knowledge Base Article 885627 ("Your computer uses an Intel Pentium 4 or Intel Celeron D processor that is based on Prescott C-0 stepping."), one reason why Windows XP SP2 is not available to install from Windows Update and is not offered to you by Automatic Updates

 

[Zap]

I've got an Asus P4P800 Deluxe (not E version) with a Deleron 320@3.6GHz and a single SATA drive on the Southbridge controller. No problems with SP2 install. I think I have BIOS 1016.