ASUS Motherboard RMA

[Runes911]

Back in November 2005 I bought an Asus Motherboard, the P5N32-SLI Deluxe specifically, from Monarch hcomputers. I need an RMA done on it. ASUS's website states that you need to contact your reseller for an RMA. As most of you know monarch computers is out of business, do I need to call asus directly? How can I get this RMA'd?

 

[Fallengod]

Im not sure why they would say you need to contact your reseller for the RMA. The Warranty is under ASUS isnt it? Yes you should be contacting asus.

 

[Runes911]

I will probably end up calling them but this is where I am getting the info:

http://support.asus.com/repair/repair.aspx?no=201&SLanguage=en-us


First line:

Product Warranty Standard Warranty Remarks Where to Repair ?
Motherboard 3 Year All ASUS motherboard purchased after November 1st, 1999 will carry 3 year limited warranty services. One year limited warranty is given to purchase made prior to this date.

Note: Warranty void for user removing serial number sticker on the motherboard . Please contact your reseller

 

[NXIL]

Maybe try:

http://usa.asus.com/aboutasus.aspx?show=3

RMA Support:
E-mail: rma@asus.com
Tel: 510-739-3777 (select option 3)
Fax: 510-608-4511

HTH

NXIL