Sorry, I wasn't sure where to post this...
I have a dead Asus P3B-F. Wasn't me. Actually yeah, it was... caught me red handed trying to change a pci card with the power off but power cord still plugged in - must've shorted something. Anyway, does anyone know anything about Asus's RMA policy? I don't have a receipt or any documentation besides the manual. I've emailed 'em, no response. I'm tempted to call but just wondering what to expect.
I also have an Asus P2B-D the version that allows 133mhz FSB. What is the PCI divisor at this setting? The website only shows jumper settings for the older version that maxes out at 112 FSB.
**update**
Just for those of you who haven't dealt with ASUS RMA's before, you should keep track of when/where you bought your mobo. Asus America doesn't even have a support phone number (that I can find) and they don't seem to reply to e-mails either. I wrote them 3 emails, the first one 3 weeks ago, and STILL haven't gotten a response. The website requires - er rather encourage you to get an RMA from the reseller because "how they serve you is also a good reference for your next purchasing." I had to take guesses as to which local computer stores the motherboard/system might've originated from and eventually found the right one. They had the records of the mobo serial# and purchase date.
RMA rep from the computer store: "Wow, how soon can you get this board to me? It's dangerously close to the end of the Warranty. Looks like you purchased it on 2-09-00."
I found my way into the store 30 minutes later. =)
I have a dead Asus P3B-F. Wasn't me. Actually yeah, it was... caught me red handed trying to change a pci card with the power off but power cord still plugged in - must've shorted something. Anyway, does anyone know anything about Asus's RMA policy? I don't have a receipt or any documentation besides the manual. I've emailed 'em, no response. I'm tempted to call but just wondering what to expect.
I also have an Asus P2B-D the version that allows 133mhz FSB. What is the PCI divisor at this setting? The website only shows jumper settings for the older version that maxes out at 112 FSB.
**update**
Just for those of you who haven't dealt with ASUS RMA's before, you should keep track of when/where you bought your mobo. Asus America doesn't even have a support phone number (that I can find) and they don't seem to reply to e-mails either. I wrote them 3 emails, the first one 3 weeks ago, and STILL haven't gotten a response. The website requires - er rather encourage you to get an RMA from the reseller because "how they serve you is also a good reference for your next purchasing." I had to take guesses as to which local computer stores the motherboard/system might've originated from and eventually found the right one. They had the records of the mobo serial# and purchase date.
RMA rep from the computer store: "Wow, how soon can you get this board to me? It's dangerously close to the end of the Warranty. Looks like you purchased it on 2-09-00."
I found my way into the store 30 minutes later. =)
