Asus A8V-E Deluxe, can't make usb ports work

weiste

Junior Member
Feb 1, 2005
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0
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Excuse me for the cross-post, I posted it at the technical support section but then here seems to be more suitable.


Hello all, I've just put together a computer:

Asus A8V-E Deluxe motherboard,
AMD 3000+
Kingston Valueram 256+256 Kit 400MHz DDR
Maxtor DiamondMax Plus 9 160GB SATA drive
Club3D x300se PCI-E graphic card
Enermax 350w psu
1 DVD drive, 1 CDRW, 1 floppy
XP sp2

Everything got together all right except I can't get the usb to work. There are 8 usb ports all together in my mobo, 4 are back panel straight on the board, 2 are on the back panel that were shipped with the mobo and are connected to headers on the board, and 2 are front panel came with the case and connected to the header, and none of them work, That is, no light on with usb drive and card reader, which work well in other computer. I don't even get usb 1.1 to start with! What I've don't to try to solve the problem (without success):

-- installed all the drivers from the CD comes with motherboard
-- check bios, onboard usb and usb2 are enabled
-- installed xp sp2 and updates after sp2 released
-- check device manager, all usb controllers show normal working state
-- uninstall all usb controllers and "scan for hardware changes" which found and install drivers for all the controllers, but nothing changes
-- I'm quite sure all the usb connecters are correctly pluged, plus even the back panel usbs don't work...

... I really run out of ideas, could someone very kindly help?

PS: motherboard bought from e-bay, so returning isn't that easy if possible...

Edit: just updated the bios to 1002, but it didn't help

Edited: 02/02/2005 at 12:43 AM by weiste

Edited: 02/09/2005:
Updated bios to 1003, tried uninstalled sp2, tried unsellect "allow conputer to turn off this device to save power" in device manager, tried the newest via usb2.0 driver (knowing that it would not work with this motherboard), tried clear the cmos, checked bios setting many times, posted question to Asus tech support site with no reply -- a week now