Asrock motherboard problem

gplracer

Golden Member
Jun 4, 2000
1,768
37
91
I have a 1150 socket Asrock Extreme 3 motherboard. I was using the on board graphics with no issues at all. I bought an AMD video card and had all sorts of problems. The computer would lock up, have no video and other such things. I got another AMD card and had the same results. I decided to switch to an Nvidia 750ti card. I had more issues and decided to do a complete reinstall. I had some issues with the install and had no video. Now the computer will not boot with the video card in it. I have a new Corsair CX600 power supply and 8 gigs of ram. The motherboard, cpu, and ram are about 2 months old. I have the newest bios as well. Any other suggestions? I can get in the bios but not any further. It locks on the boot. When I take the video card out and use the on board graphics all is well. I have built over 150 computers. This is really weird....
 

gplracer

Golden Member
Jun 4, 2000
1,768
37
91
I just tried it in the other pci-e slot which is 8x and it works fine! Thanks for the suggestion. What does all of this mean?
 

Charlie98

Diamond Member
Nov 6, 2011
6,298
64
91
It sounds like you have a bad PCIe slot... :(

Cool that you have another 8x slot, though, but if that mobo is under warranty, I would RMA it.
 

PhIlLy ChEeSe

Senior member
Apr 1, 2013
962
0
0
I just tried it in the other pci-e slot which is 8x and it works fine! Thanks for the suggestion. What does all of this mean?


It means you built over 150 computers and learned zero from it.............Don't suppose you disabled on board video while using a PCI-E video card? Dumb question I know but considering you didn't know to try another PCI-E slot i had to ask.
 

mikeymikec

Lifer
May 19, 2011
21,119
16,324
136
Is there a PCIE VGA switch card that comes with that board? While my board would work fine if I plugged the first graphics card into the "wrong" slot, to get 16x link speed, I had to connect the PCIE VGA switch card into the other slot.

I'd expect the BIOS to have a onboard / PEG auto switch option which I'd also expect to be the default, but as Phily suggested, it's worth checking (though random lock-ups seems like an odd symptom for this to be the solution). I rolled my eyes recently when a recent Gigabyte board didn't bother to refer to AHCI as such, instead referring to it with a term that they were using back in the days of the PCI IDE connector ("Enhanced"). The board's manual didn't even mention the word AHCI. It's like thinking that calling the Intel SpeedStep toggle option "Make processor good" is a sensible idea.
 

Ketchup

Elite Member
Sep 1, 2002
14,559
248
106
I just tried it in the other pci-e slot which is 8x and it works fine! Thanks for the suggestion. What does all of this mean?

Glad to hear that worked. I had a board that did that once. In my case it cause several games to go to a blank screen. Could have just been dust in the slot, but it ran fine on the second slot so I left it.

I don't think you are going to lose anything on the second slot, but considering the age of the board, you would have good grounds for an RMA if you wanted to.
 

inachu

Platinum Member
Aug 22, 2014
2,387
2
41
Another mental note. I only buy motherboards that come shrink wrapped from factory.

You never know how many times some computer places has a sales guy take a motherboard out to show to a customer thus increasing the risk of static shock damage either by the sales guy or by the customer.
 

mikeymikec

Lifer
May 19, 2011
21,119
16,324
136
Another mental note. I only buy motherboards that come shrink wrapped from factory.

You never know how many times some computer places has a sales guy take a motherboard out to show to a customer thus increasing the risk of static shock damage either by the sales guy or by the customer.

I'm not sure if any ASUS boards I've bought ever came shrink-wrapped. Tonnes of shops have shrink wrappers so it really doesn't tell you anything.

ASRock is an off-shoot of sorts from ASUS so I wouldn't be surprised if they had similar practices.
 

Ketchup

Elite Member
Sep 1, 2002
14,559
248
106
Another mental note. I only buy motherboards that come shrink wrapped from factory.

The only board I have ever received shrink-wrapped was sold as a used board. Motherboards from the factory come in an anti-static bag.
 

mikeymikec

Lifer
May 19, 2011
21,119
16,324
136
The only board I have ever received shrink-wrapped was sold as a used board. Motherboards from the factory come in an anti-static bag.

If we're talking about shrink-wrapping the board itself (I haven't seen that before either, I assumed he meant the box was shrink-wrapped), I'm wondering whether the shrink wrap is actually anti-static, otherwise there's a chance that the shrink-wrapping process is zapping the board.
 

Cerb

Elite Member
Aug 26, 2000
17,484
33
86
Another mental note. I only buy motherboards that come shrink wrapped from factory.
You mean tape-dotted from the factory? I don't ever recall a shrink-wrapped motherboard (many shrink-wrapped video cards and PSUs, though).