I bet your are sorry you posted this one! :0
The secret to tech support:
1. Reboot - didn't help?
2. Turn it off and wait x seconds then turn it back on - didn't help?
3. Reload the OS - and call back when done
Then you hope some else gets their next call!
I've been working with computers for 20 years and still find questions I can't answer off the top of my head (Thank God for Google!)
My brother recently called from a computer show and asked if a particular system was a good deal. Well, I said I'd need to know exactly what is inside then check prices on the Internet (pricewatch.com.) I said that you can get the mobo and cpu for about 150-$200, then add what other stuff you need. He called back in a few minutes and said they decided not to buy the computer, but rather have me build it for them. Aaarrrggghhhh!!! Next time I'll be ready with: "Yeah, it sounds like a great deal!"
The secret to tech support:
1. Reboot - didn't help?
2. Turn it off and wait x seconds then turn it back on - didn't help?
3. Reload the OS - and call back when done
Then you hope some else gets their next call!
I've been working with computers for 20 years and still find questions I can't answer off the top of my head (Thank God for Google!)
My brother recently called from a computer show and asked if a particular system was a good deal. Well, I said I'd need to know exactly what is inside then check prices on the Internet (pricewatch.com.) I said that you can get the mobo and cpu for about 150-$200, then add what other stuff you need. He called back in a few minutes and said they decided not to buy the computer, but rather have me build it for them. Aaarrrggghhhh!!! Next time I'll be ready with: "Yeah, it sounds like a great deal!"
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