Argh

sonz70

Banned
Apr 19, 2005
3,693
1
0
I hate it when people call tech support, totally ignoring our spanish lines/asian lines, and when we offer them it them, the decline, than I have to try and troubleshoot them when they can barely speak english. I mean for christ sakes, just call the other number.


/rant
 

NikPreviousAcct

No Lifer
Aug 15, 2000
52,763
1
0
"I'm sorry, I do not understand you. However, I do know that you are speaking Spanish/Cantonese/Hindi/whatever and I am now going to transfer you to the appropriately-speaking support line."

*cold transfer*

*next call*

:)
 

sonz70

Banned
Apr 19, 2005
3,693
1
0
Originally posted by: Nik
"I'm sorry, I do not understand you. However, I do know that you are speaking Spanish/Cantonese/Hindi/whatever and I am now going to transfer you to the appropriately-speaking support line."

*cold transfer*

*next call*

:)
:D
 

KarenMarie

Elite Member
Sep 20, 2003
14,372
6
81
Having an English speaker get a non english speaking caller is not nearly as bad as an English speaker getting a non English speaking tech support person.

At least the former can transfer to the correct extension... the latter is just a mess.

;)
 

Mrvile

Lifer
Oct 16, 2004
14,066
1
0
Originally posted by: KarenMarie
Having an English speaker get a non english speaking caller is not nearly as bad as an English speaker getting a non English speaking tech support person.

At least the former can transfer to the correct extension... the latter is just a mess.

;)
:thumbsup:
 

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