argh! I fixed someones computer, even made him a backup, and he scratched his backup cd

[WarDemon666]

Originally posted by: midwestfisherman

Originally posted by: OffTopic

Install Linux & give him a user account and be done with it.

Lindows would be my suggestion

EDIT: and of course Firefox for the browser.

I installed firefox, and a whole bunch of free, "un-exploitable" software.. He mangaged to fck it up..

I dont tihnk i mentioned this but his computer isnt even a year old,, he bought it from a local shop..

His copy of win98 = installed when he bought it, didnt get no CD I think..


THanks for all the advice.. I will be making images more often now!

 

[Ausm]

I have a couple of customers like that....I have a ghost of their machine which they f up once/month. I charge them 75 to ghost their drive. I learned from experience anyone who shouldn't be usaing a PC and constantly fvcks them up...Ghost their drive and make your life 100X better.


Ausm

 

[WarDemon666]

Originally posted by: Ausm
I have a couple of customers like that....I have a ghost of their machine which they f up once/month. I charge them 75 to ghost their drive. I learned from experience anyone who shouldn't be usaing a PC and constantly fvcks them up...Ghost their drive and make your life 100X better.


Ausm

its too late now.. I need suggestions on how to install windows legally again...

I think ill charge him 25$ an hour, and 5$ a CD...

 

[Bryophyte]

Originally posted by: WarDemon666

Originally posted by: Ausm
I have a couple of customers like that....I have a ghost of their machine which they f up once/month. I charge them 75 to ghost their drive. I learned from experience anyone who shouldn't be usaing a PC and constantly fvcks them up...Ghost their drive and make your life 100X better.


Ausm

its too late now.. I need suggestions on how to install windows legally again...

I think ill charge him 25$ an hour, and 5$ a CD...

The only legal way is with the original disks/key. If he didn't get one from the place he bought it from, I would be willing to bet that he has an illegal OS running. Tell him to take it up with them or to buy a new OS. This is not your fault and not your problem. If you don't get the customer to understand that, he's going to keep walking all over you.

 

[KoolDrew]

I would go and fix it and charge him ALOT.

 

[Bryophyte]

One thing I forgot to mention: for the particularly stupid customers like this one, write the cd key on their case with a sharpie so they can't lose it.

 

[dquan97]

Originally posted by: Nitemare
Charge hime $10 for ever burned cd. Charge him $50 an hour for labor. Charge him $10 per phone call

^ what I would do

 

[OffTopic1]

Originally posted by: Dedpuhl

Originally posted by: RMSistight

It's also amazing you mentioned an engineer. One time, this software engineer for IBM took his computer to CompUSA to have his power supply installed. I asked him what was the problem as I was walking out and he need the PSU installed. He had all the tools too. I installed it in like 2 mins. When I found out he was working for IBM, I even questioned why he didn't know how to do this. It's amazing how they work for a big computer company like IBM and don't jack on how to fix their computers.

He, like myself, is a Civil Engineer.

I once removed a virus and install a new hard drive for my brother in-law who works for the government as a network security architect. And, about 5 years ago he asked me how to stop some one hacking into their server (they were hacked for over 2 weeks & was lost approximately 2.6 GBs of data before they even noticed it).

It doesn't mean that a person know everything if they work as an engineer, because there are thinkers and there are doers, and then there are a few that are both thinker & doer.

[edit] It turn out that someone turn a government server into an mp3 & wares box.

 

[WarDemon666]

Originally posted by: OffTopic

Originally posted by: Dedpuhl

Originally posted by: RMSistight

It's also amazing you mentioned an engineer. One time, this software engineer for IBM took his computer to CompUSA to have his power supply installed. I asked him what was the problem as I was walking out and he need the PSU installed. He had all the tools too. I installed it in like 2 mins. When I found out he was working for IBM, I even questioned why he didn't know how to do this. It's amazing how they work for a big computer company like IBM and don't jack on how to fix their computers.

He, like myself, is a Civil Engineer.

I once removed a virus and install a new hard drive for my brother in-law who works for the government as a network security architect. And, about 5 years ago he asked me how to stop some one hacking into their server (they were hacked for over 2 weeks & was lost approximately 2.6 GBs of data before they even noticed it).

It doesn't mean that a person know everything if they work as an engineer, because there are thinkers and there are doers, and then there are a few that are both thinker & doer.

[edit] It turn out that someone turn a government server into an mp3 & wares box.

Awesome. heheh

"Charge hime $10 for ever burned cd. Charge him $50 an hour for labor. Charge him $10 per phone call"

this is what Ill do, but 25$ an hour.. hes gonna kill me if i charge more.. Hes known to be quite a "physical" person.. heheh..

anyways..

Thanks ppl

 

[Bryophyte]

If he's physically intimidating to you, drop him from your customer base. Not worth it.

 

[BigJelly]

Originally posted by: AgaBoogaBoo
learn for the future, don't do it in the first place

BEST ADVICE EVER

This is the lost 11th commandment

 

[desteffy]

Originally posted by: SpunkyJones

Originally posted by: hevnsnt

Originally posted by: AgaBoogaBoo
learn for the future, don't do it in the first place

Exactly.. I now refuse to fix ANYONES computer. I say.. Sorry I don't do that any more.

Bingo! I only work on my parents pc's, everyone else I refuse to help, for I will pt be the one people call all the time to fix their crap.

Yes exactly. Next thing you know an old not so great friend will call you up and make small talk and then be like " oh yeah, so my aunts computer is having trouble with ..."

I will help: mom, dad, brother, girlfriend. that is all.