Argh, calling Dell for restore cds!

[SarcasticDwarf]

I called E-Machines last week for a friend to order restore cds. The option to order was right in the sfirst telephone menue and took about 10 minutes max. I called Dell today for mine. I first had to be transfered to tech support, talk with a woman for 10 minutes about my system issues, etc. I mean holy crap, just let me order the CDs! 18 minutes later I am still on the phone.


/rant

 

[dquan97]

should've paid the $10...

 

[Raduque]

F11, Restore HD, done.

If, however, you deleted the restore partition, you deserve all the pain you get.

 

[j00fek]

copy cds ftw

 

[SarcasticDwarf]

Originally posted by: Raduque
F11, Restore HD, done.

If, however, you deleted the restore partition, you deserve all the pain you get.

Doesn't work for some reason on this system. The partition is intact, I just can't use it.

 

[SarcasticDwarf]

Originally posted by: dquan97
should've paid the $10...

Yeah. I order them for every system I ever order for anyone, but just never saw the option when I was placing my order.

 

[BigPoppa]

Originally posted by: SarcasticDwarf

Originally posted by: Raduque
F11, Restore HD, done.

If, however, you deleted the restore partition, you deserve all the pain you get.

Doesn't work for some reason on this system. The partition is intact, I just can't use it.

Try Ctrl+F11 at bootup. If its a laptop, remove the battery and use AC power only. Dell has a weird way to get into that partition for some reason.

And yes, trying to order restore CDs through Dell sucks.

 

[HN]

getting the CDs through the email dance was easier than by phone.
basically, it was:
-me ask for cds.
-they respond with "we're saving the environment; cutting down on materials; use restore partition; create your own..."
-me respond with "sure, but in case of full system crash and the hdd won't even come on, i can't restore the partition (and 'create your own OS disc fails halfway through process)."
-they respond "we will send some over"
-me received discs within 2 days(!)

 

[dainthomas]

Originally posted by: SarcasticDwarf
I called E-Machines last week for a friend to order restore cds. The option to order was right in the sfirst telephone menue and took about 10 minutes max. I called Dell today for mine. I first had to be transfered to tech support, talk with a woman for 10 minutes about my system issues, etc. I mean holy crap, just let me order the CDs! 18 minutes later I am still on the phone.


/rant

Dude, you're getting pwned by Dell!