ArggghhhhH!!! please help..not sure why system crashes

[WildViper]

Sup All,

I have been trying to fix this computer since last September. It just randomly freezes and we have to reboot everytime.

Here are the specs:

Epox 9NPA+ Ultra board
AMD X2 3800+
2 Gigs of DDR Ram...branded...Corsair I think.
1 Sata Seagate Drive
X300SE ATI Video Card with ATI Catalyst loaded <- latest version as of Feb 2009
Dual monitor setup...one through DVI and the other through Sub?
PC Power & Cooling Power Supply...465W

No overclocking and No gaming on this rig at all. It is for business purposes.

It does McAfee Corporate Virus program, MS Office 2007, XP Pro SP3, Acrobat 7, Lotus Notes 8, IE 7.

There has been no pattern of the crashes that I can decipher. It can happen while in IE 7 only or Excel only or Lotus Notes only and so on.

What I have done so far:

• -replaced the memory and ran memtest. No problems
  - replaced the power supply from Antec to PC Power & Cooling..upped the wattage
  - Replaced the Heatsink with Thermaltake 2300RPM with Cooper and applied Arctic Silver
  - Blew all the dust away
  - Re-installed all the software with a fresh format and applied all XP updates
  - Checked the temprature of the CPU and system...all normal. Attached is the HW Info screen.

The message I get is the 9c one. I have 4 minidumps that I have used the MS Debug tool. Below are the results:

-------------------------------------------------------------------------------------------

First Dump

BugCheck 9C, {4, 8054e5f0, b2000000, 70f0f}

This error was reported by the CPU via Interrupt 18.

Concatenated Error Code:
--------------------------
_VAL_UC_EN_PCC_BUSCONNERR_30F

BUGCHECK_STR: 0x9C_AuthenticAMD

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: DRIVER_FAULT

PROCESS_NAME: CCC.exe

LAST_CONTROL_TRANSFER: from 806e9bfb to 804f9f43

STACK_TEXT:
8054e5c8 806e9bfb 0000009c 00000004 8054e5f0 nt!MmDeleteKernelStack+0xbb
8054e6f4 806e4c52 80042000 00000000 00000000 hal!KeRevertToUserAffinityThread+0x1
00000000 00000000 00000000 00000000 00000000 hal!HalpWriteCmosTime+0xce


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!MmDeleteKernelStack+bb
804f9f43 5d pop ebp

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: nt!MmDeleteKernelStack+bb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP: 498c11d3

IMAGE_NAME: memory_corruption

FAILURE_BUCKET_ID: 0x9C_AuthenticAMD_nt!MmDeleteKernelStack+bb

BUCKET_ID: 0x9C_AuthenticAMD_nt!MmDeleteKernelStack+bb

----------------------------------------------------------------------------


-------------------------------------------------------------------------------------------

Second Dump

BugCheck 9C, {4, 8054e5f0, b2000000, 70f0f}


This error was reported by the CPU via Interrupt 18.

Concatenated Error Code:
--------------------------
_VAL_UC_EN_PCC_BUSCONNERR_30F


BUGCHECK_STR: 0x9C_AuthenticAMD

CUSTOMER_CRASH_COUNT: 2

DEFAULT_BUCKET_ID: DRIVER_FAULT

PROCESS_NAME: services.exe

LAST_CONTROL_TRANSFER: from 806e9bfb to 804f9f43

STACK_TEXT:
8054e5c8 806e9bfb 0000009c 00000004 8054e5f0 nt!MmDeleteKernelStack+0xbb
8054e6f4 806e4c52 80042000 00000000 00000000 hal!KeRevertToUserAffinityThread+0x1
00000000 00000000 00000000 00000000 00000000 hal!HalpWriteCmosTime+0xce


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!MmDeleteKernelStack+bb
804f9f43 5d pop ebp

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: nt!MmDeleteKernelStack+bb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP: 498c11d3

IMAGE_NAME: memory_corruption

FAILURE_BUCKET_ID: 0x9C_AuthenticAMD_nt!MmDeleteKernelStack+bb

BUCKET_ID: 0x9C_AuthenticAMD_nt!MmDeleteKernelStack+bb

---------------------------------------------------------------------------------------------


-------------------------------------------------------------------------------------------

Third Dump

BugCheck 9C, {4, 8054e5f0, b2000000, 70f0f}

This error was reported by the CPU via Interrupt 18.

Concatenated Error Code:
--------------------------
_VAL_UC_EN_PCC_BUSCONNERR_30F

BUGCHECK_STR: 0x9C_AuthenticAMD

CUSTOMER_CRASH_COUNT: 3

DEFAULT_BUCKET_ID: DRIVER_FAULT

PROCESS_NAME: csrss.exe

LAST_CONTROL_TRANSFER: from 806e9bfb to 804f9f43

STACK_TEXT:
8054e5c8 806e9bfb 0000009c 00000004 8054e5f0 nt!MmDeleteKernelStack+0xbb
8054e6f4 806e4c52 80042000 00000000 00000000 hal!KeRevertToUserAffinityThread+0x1
00000000 00000000 00000000 00000000 00000000 hal!HalpWriteCmosTime+0xce


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!MmDeleteKernelStack+bb
804f9f43 5d pop ebp

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: nt!MmDeleteKernelStack+bb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP: 498c11d3

IMAGE_NAME: memory_corruption

FAILURE_BUCKET_ID: 0x9C_AuthenticAMD_nt!MmDeleteKernelStack+bb

BUCKET_ID: 0x9C_AuthenticAMD_nt!MmDeleteKernelStack+bb

________________________________________________________________



-------------------------------------------------------------------------------------------

Fourth Dump

BugCheck 9C, {4, 8054e5f0, b2000000, 70f0f}

This error was reported by the CPU via Interrupt 18.

Concatenated Error Code:
--------------------------
_VAL_UC_EN_PCC_BUSCONNERR_30F

BUGCHECK_STR: 0x9C_AuthenticAMD

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: DRIVER_FAULT

PROCESS_NAME: EXCEL.EXE

LAST_CONTROL_TRANSFER: from 806e9bfb to 804f9f43

STACK_TEXT:
8054e5c8 806e9bfb 0000009c 00000004 8054e5f0 nt!MmDeleteKernelStack+0xbb
8054e6f4 806e4c52 80042000 00000000 00000000 hal!KeRevertToUserAffinityThread+0x1
00000000 00000000 00000000 00000000 00000000 hal!HalpWriteCmosTime+0xce


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!MmDeleteKernelStack+bb
804f9f43 5d pop ebp

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: nt!MmDeleteKernelStack+bb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP: 498c11d3

IMAGE_NAME: memory_corruption

FAILURE_BUCKET_ID: 0x9C_AuthenticAMD_nt!MmDeleteKernelStack+bb

BUCKET_ID: 0x9C_AuthenticAMD_nt!MmDeleteKernelStack+bb

--------------------------------------------------------------------------

I really need help here. Not sure if the Video Card/Drivers are bad, motherboard is bad or the CPU now. And since this is 939 socket, I can't just replace the motherboard...have to buy all new and re-install everything(a nightmare).

Let me know if you need anything else.

Thanx so much

 

[WildViper]

Here is the info from CPU Hardware Monitor:

Winbond W83627THF hardware monitor

Voltage sensor 0 1.36 Volts [0x8A] (CPU VCore)
Voltage sensor 1 11.98 Volts [0xC5] (+12V)
Voltage sensor 2 1.49 Volts [0x5D] (+3.3V)
Voltage sensor 3 4.85 Volts [0xB6] (+5V)
Voltage sensor 4 2.69 Volts [0xA8] (VIN2)
Temperature sensor 0 36°C (96°F) [0x24] (SYSTIN)
Temperature sensor 1 39°C (101°F) [0x4D] (CPUTIN)
Fan sensor 1 1241 RPM [0x88] (FANIN1)


AMD Athlon 64 X2 3800+ hardware monitor

Temperature sensor 0 34°C (93°F) [0x53] (Core #0)
Temperature sensor 1 43°C (109°F) [0x5C] (Core #1)

 

[mpilchfamily]

Considering you have compleatly wiped and reinstalled everything and are still having the problem it may be an issue with the HDD. It may have some slightly currupted sectors that its not IDing so data still gets writen to them rather then the sectors being excluded from the partition. Try running chkdsk and other HDD utiliteis to see if they can ID any problems with the drive and possibly correct them.

 

[WildViper]

Hi,

Thanx. I have tried that now and that seems ok. I have defragged the drive too.

Still crashes.