Sup All,
I have been trying to fix this computer since last September. It just randomly freezes and we have to reboot everytime.
Here are the specs:
Epox 9NPA+ Ultra board
AMD X2 3800+
2 Gigs of DDR Ram...branded...Corsair I think.
1 Sata Seagate Drive
X300SE ATI Video Card with ATI Catalyst loaded <- latest version as of Feb 2009
Dual monitor setup...one through DVI and the other through Sub?
PC Power & Cooling Power Supply...465W
No overclocking and No gaming on this rig at all. It is for business purposes.
It does McAfee Corporate Virus program, MS Office 2007, XP Pro SP3, Acrobat 7, Lotus Notes 8, IE 7.
There has been no pattern of the crashes that I can decipher. It can happen while in IE 7 only or Excel only or Lotus Notes only and so on.
What I have done so far:
The message I get is the 9c one. I have 4 minidumps that I have used the MS Debug tool. Below are the results:
-------------------------------------------------------------------------------------------
First Dump
BugCheck 9C, {4, 8054e5f0, b2000000, 70f0f}
This error was reported by the CPU via Interrupt 18.
Concatenated Error Code:
--------------------------
_VAL_UC_EN_PCC_BUSCONNERR_30F
BUGCHECK_STR: 0x9C_AuthenticAMD
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: DRIVER_FAULT
PROCESS_NAME: CCC.exe
LAST_CONTROL_TRANSFER: from 806e9bfb to 804f9f43
STACK_TEXT:
8054e5c8 806e9bfb 0000009c 00000004 8054e5f0 nt!MmDeleteKernelStack+0xbb
8054e6f4 806e4c52 80042000 00000000 00000000 hal!KeRevertToUserAffinityThread+0x1
00000000 00000000 00000000 00000000 00000000 hal!HalpWriteCmosTime+0xce
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!MmDeleteKernelStack+bb
804f9f43 5d pop ebp
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!MmDeleteKernelStack+bb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
DEBUG_FLR_IMAGE_TIMESTAMP: 498c11d3
IMAGE_NAME: memory_corruption
FAILURE_BUCKET_ID: 0x9C_AuthenticAMD_nt!MmDeleteKernelStack+bb
BUCKET_ID: 0x9C_AuthenticAMD_nt!MmDeleteKernelStack+bb
----------------------------------------------------------------------------
-------------------------------------------------------------------------------------------
Second Dump
BugCheck 9C, {4, 8054e5f0, b2000000, 70f0f}
This error was reported by the CPU via Interrupt 18.
Concatenated Error Code:
--------------------------
_VAL_UC_EN_PCC_BUSCONNERR_30F
BUGCHECK_STR: 0x9C_AuthenticAMD
CUSTOMER_CRASH_COUNT: 2
DEFAULT_BUCKET_ID: DRIVER_FAULT
PROCESS_NAME: services.exe
LAST_CONTROL_TRANSFER: from 806e9bfb to 804f9f43
STACK_TEXT:
8054e5c8 806e9bfb 0000009c 00000004 8054e5f0 nt!MmDeleteKernelStack+0xbb
8054e6f4 806e4c52 80042000 00000000 00000000 hal!KeRevertToUserAffinityThread+0x1
00000000 00000000 00000000 00000000 00000000 hal!HalpWriteCmosTime+0xce
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!MmDeleteKernelStack+bb
804f9f43 5d pop ebp
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!MmDeleteKernelStack+bb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
DEBUG_FLR_IMAGE_TIMESTAMP: 498c11d3
IMAGE_NAME: memory_corruption
FAILURE_BUCKET_ID: 0x9C_AuthenticAMD_nt!MmDeleteKernelStack+bb
BUCKET_ID: 0x9C_AuthenticAMD_nt!MmDeleteKernelStack+bb
---------------------------------------------------------------------------------------------
-------------------------------------------------------------------------------------------
Third Dump
BugCheck 9C, {4, 8054e5f0, b2000000, 70f0f}
This error was reported by the CPU via Interrupt 18.
Concatenated Error Code:
--------------------------
_VAL_UC_EN_PCC_BUSCONNERR_30F
BUGCHECK_STR: 0x9C_AuthenticAMD
CUSTOMER_CRASH_COUNT: 3
DEFAULT_BUCKET_ID: DRIVER_FAULT
PROCESS_NAME: csrss.exe
LAST_CONTROL_TRANSFER: from 806e9bfb to 804f9f43
STACK_TEXT:
8054e5c8 806e9bfb 0000009c 00000004 8054e5f0 nt!MmDeleteKernelStack+0xbb
8054e6f4 806e4c52 80042000 00000000 00000000 hal!KeRevertToUserAffinityThread+0x1
00000000 00000000 00000000 00000000 00000000 hal!HalpWriteCmosTime+0xce
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!MmDeleteKernelStack+bb
804f9f43 5d pop ebp
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!MmDeleteKernelStack+bb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
DEBUG_FLR_IMAGE_TIMESTAMP: 498c11d3
IMAGE_NAME: memory_corruption
FAILURE_BUCKET_ID: 0x9C_AuthenticAMD_nt!MmDeleteKernelStack+bb
BUCKET_ID: 0x9C_AuthenticAMD_nt!MmDeleteKernelStack+bb
________________________________________________________________
-------------------------------------------------------------------------------------------
Fourth Dump
BugCheck 9C, {4, 8054e5f0, b2000000, 70f0f}
This error was reported by the CPU via Interrupt 18.
Concatenated Error Code:
--------------------------
_VAL_UC_EN_PCC_BUSCONNERR_30F
BUGCHECK_STR: 0x9C_AuthenticAMD
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: DRIVER_FAULT
PROCESS_NAME: EXCEL.EXE
LAST_CONTROL_TRANSFER: from 806e9bfb to 804f9f43
STACK_TEXT:
8054e5c8 806e9bfb 0000009c 00000004 8054e5f0 nt!MmDeleteKernelStack+0xbb
8054e6f4 806e4c52 80042000 00000000 00000000 hal!KeRevertToUserAffinityThread+0x1
00000000 00000000 00000000 00000000 00000000 hal!HalpWriteCmosTime+0xce
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!MmDeleteKernelStack+bb
804f9f43 5d pop ebp
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!MmDeleteKernelStack+bb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
DEBUG_FLR_IMAGE_TIMESTAMP: 498c11d3
IMAGE_NAME: memory_corruption
FAILURE_BUCKET_ID: 0x9C_AuthenticAMD_nt!MmDeleteKernelStack+bb
BUCKET_ID: 0x9C_AuthenticAMD_nt!MmDeleteKernelStack+bb
--------------------------------------------------------------------------
I really need help here. Not sure if the Video Card/Drivers are bad, motherboard is bad or the CPU now. And since this is 939 socket, I can't just replace the motherboard...have to buy all new and re-install everything(a nightmare).
Let me know if you need anything else.
Thanx so much
I have been trying to fix this computer since last September. It just randomly freezes and we have to reboot everytime.
Here are the specs:
Epox 9NPA+ Ultra board
AMD X2 3800+
2 Gigs of DDR Ram...branded...Corsair I think.
1 Sata Seagate Drive
X300SE ATI Video Card with ATI Catalyst loaded <- latest version as of Feb 2009
Dual monitor setup...one through DVI and the other through Sub?
PC Power & Cooling Power Supply...465W
No overclocking and No gaming on this rig at all. It is for business purposes.
It does McAfee Corporate Virus program, MS Office 2007, XP Pro SP3, Acrobat 7, Lotus Notes 8, IE 7.
There has been no pattern of the crashes that I can decipher. It can happen while in IE 7 only or Excel only or Lotus Notes only and so on.
What I have done so far:
- -replaced the memory and ran memtest. No problems
- replaced the power supply from Antec to PC Power & Cooling..upped the wattage
- Replaced the Heatsink with Thermaltake 2300RPM with Cooper and applied Arctic Silver
- Blew all the dust away
- Re-installed all the software with a fresh format and applied all XP updates
- Checked the temprature of the CPU and system...all normal. Attached is the HW Info screen.
The message I get is the 9c one. I have 4 minidumps that I have used the MS Debug tool. Below are the results:
-------------------------------------------------------------------------------------------
First Dump
BugCheck 9C, {4, 8054e5f0, b2000000, 70f0f}
This error was reported by the CPU via Interrupt 18.
Concatenated Error Code:
--------------------------
_VAL_UC_EN_PCC_BUSCONNERR_30F
BUGCHECK_STR: 0x9C_AuthenticAMD
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: DRIVER_FAULT
PROCESS_NAME: CCC.exe
LAST_CONTROL_TRANSFER: from 806e9bfb to 804f9f43
STACK_TEXT:
8054e5c8 806e9bfb 0000009c 00000004 8054e5f0 nt!MmDeleteKernelStack+0xbb
8054e6f4 806e4c52 80042000 00000000 00000000 hal!KeRevertToUserAffinityThread+0x1
00000000 00000000 00000000 00000000 00000000 hal!HalpWriteCmosTime+0xce
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!MmDeleteKernelStack+bb
804f9f43 5d pop ebp
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!MmDeleteKernelStack+bb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
DEBUG_FLR_IMAGE_TIMESTAMP: 498c11d3
IMAGE_NAME: memory_corruption
FAILURE_BUCKET_ID: 0x9C_AuthenticAMD_nt!MmDeleteKernelStack+bb
BUCKET_ID: 0x9C_AuthenticAMD_nt!MmDeleteKernelStack+bb
----------------------------------------------------------------------------
-------------------------------------------------------------------------------------------
Second Dump
BugCheck 9C, {4, 8054e5f0, b2000000, 70f0f}
This error was reported by the CPU via Interrupt 18.
Concatenated Error Code:
--------------------------
_VAL_UC_EN_PCC_BUSCONNERR_30F
BUGCHECK_STR: 0x9C_AuthenticAMD
CUSTOMER_CRASH_COUNT: 2
DEFAULT_BUCKET_ID: DRIVER_FAULT
PROCESS_NAME: services.exe
LAST_CONTROL_TRANSFER: from 806e9bfb to 804f9f43
STACK_TEXT:
8054e5c8 806e9bfb 0000009c 00000004 8054e5f0 nt!MmDeleteKernelStack+0xbb
8054e6f4 806e4c52 80042000 00000000 00000000 hal!KeRevertToUserAffinityThread+0x1
00000000 00000000 00000000 00000000 00000000 hal!HalpWriteCmosTime+0xce
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!MmDeleteKernelStack+bb
804f9f43 5d pop ebp
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!MmDeleteKernelStack+bb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
DEBUG_FLR_IMAGE_TIMESTAMP: 498c11d3
IMAGE_NAME: memory_corruption
FAILURE_BUCKET_ID: 0x9C_AuthenticAMD_nt!MmDeleteKernelStack+bb
BUCKET_ID: 0x9C_AuthenticAMD_nt!MmDeleteKernelStack+bb
---------------------------------------------------------------------------------------------
-------------------------------------------------------------------------------------------
Third Dump
BugCheck 9C, {4, 8054e5f0, b2000000, 70f0f}
This error was reported by the CPU via Interrupt 18.
Concatenated Error Code:
--------------------------
_VAL_UC_EN_PCC_BUSCONNERR_30F
BUGCHECK_STR: 0x9C_AuthenticAMD
CUSTOMER_CRASH_COUNT: 3
DEFAULT_BUCKET_ID: DRIVER_FAULT
PROCESS_NAME: csrss.exe
LAST_CONTROL_TRANSFER: from 806e9bfb to 804f9f43
STACK_TEXT:
8054e5c8 806e9bfb 0000009c 00000004 8054e5f0 nt!MmDeleteKernelStack+0xbb
8054e6f4 806e4c52 80042000 00000000 00000000 hal!KeRevertToUserAffinityThread+0x1
00000000 00000000 00000000 00000000 00000000 hal!HalpWriteCmosTime+0xce
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!MmDeleteKernelStack+bb
804f9f43 5d pop ebp
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!MmDeleteKernelStack+bb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
DEBUG_FLR_IMAGE_TIMESTAMP: 498c11d3
IMAGE_NAME: memory_corruption
FAILURE_BUCKET_ID: 0x9C_AuthenticAMD_nt!MmDeleteKernelStack+bb
BUCKET_ID: 0x9C_AuthenticAMD_nt!MmDeleteKernelStack+bb
________________________________________________________________
-------------------------------------------------------------------------------------------
Fourth Dump
BugCheck 9C, {4, 8054e5f0, b2000000, 70f0f}
This error was reported by the CPU via Interrupt 18.
Concatenated Error Code:
--------------------------
_VAL_UC_EN_PCC_BUSCONNERR_30F
BUGCHECK_STR: 0x9C_AuthenticAMD
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: DRIVER_FAULT
PROCESS_NAME: EXCEL.EXE
LAST_CONTROL_TRANSFER: from 806e9bfb to 804f9f43
STACK_TEXT:
8054e5c8 806e9bfb 0000009c 00000004 8054e5f0 nt!MmDeleteKernelStack+0xbb
8054e6f4 806e4c52 80042000 00000000 00000000 hal!KeRevertToUserAffinityThread+0x1
00000000 00000000 00000000 00000000 00000000 hal!HalpWriteCmosTime+0xce
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!MmDeleteKernelStack+bb
804f9f43 5d pop ebp
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!MmDeleteKernelStack+bb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
DEBUG_FLR_IMAGE_TIMESTAMP: 498c11d3
IMAGE_NAME: memory_corruption
FAILURE_BUCKET_ID: 0x9C_AuthenticAMD_nt!MmDeleteKernelStack+bb
BUCKET_ID: 0x9C_AuthenticAMD_nt!MmDeleteKernelStack+bb
--------------------------------------------------------------------------
I really need help here. Not sure if the Video Card/Drivers are bad, motherboard is bad or the CPU now. And since this is 939 socket, I can't just replace the motherboard...have to buy all new and re-install everything(a nightmare).
Let me know if you need anything else.
Thanx so much