Apt complex help

dabuddha

Lifer
Apr 10, 2000
19,579
17
81
Have a situation with my old apartment complex. I could go into details but it'd just bore you.

So the deal is we gave our notice to leave on December 1, 2008 (included it with our December rent). They require a 2 month notice and our lease expired on January 31, 2009. They're claiming that we didn't give our notice till December 15th and are trying to get a partial rent payment for February (claming we owe rent until Feb 12).

http://www.rentlaw.com/dep/vadeposit.htm

This says the landlord has 45 days to return our deposit or to give us an itemized list of what we owe (if I read that correctly). We passed the 45 day mark and I sent them the following certified letter:

To Whom It May Concern,

We are writing to request that you send our security deposit of $250.00 and accrued interest to our new address (which was provided when we moved out):

--------------------
--------------------

As you know, we provided our notice to vacate on December 1, 2008 and we vacated our apartment at -------------------------- on January 31, 2009. The apartment was left clean, and we have left it as it was when it was first rented to us, except for normal wear and tear.

The Virginia Residential Landlord and Tenant Act (VRLTA) states that you owe us the entire amount of the security deposit, since we have not received our security deposit nor have we received an itemized list of deductions within 30 days of vacating the apartment. (Specifically Section 55-248.15:1).

If we do not receive our deposit and interest, we may pursue legal action against you for the deposit, plus a penalty equal to twice the amount of the deposit and any court costs or attorney fees.

We have attached a copy of our notice to vacate which was provided to you on December 1, 2008 and a copy of our key return verification which is dated January 31, 2009.

Sincerely,
---------------
---------------

They received the letter today and I received a phone call from the property manager. He tells me he received the letter and he said they sent out a itemized list to us on Feb 24th. We never received anything (this isn't the first time they've claimed they sent something and they didn't) He then confirms our current address. I told him we haven't heard anything from them in over 45 days and he said it doesn't matter, they have 3 months. I told him that according to the rent law for Virginia which I had included a copy of with my certified letter, they have 45 days. His response was then that 45 days from Feb 12 has not arrived yet. I told him that's irrelevant since we were officially out of the apartment and lease on January 31, 2009. I then asked him if he was going to give our deposit back or not and he said no. I asked him why not and he said because of some carpet damage done by the pets. I do know of 2 small sections where they pulled up the carpet. I asked him how much are they trying to charge us to fix those sections and he said $1100 (sounded a little high for the apartment grade carpet but I'm not sure). He then told me we owe a partial rent payment of ~$600 for February and a partial pet fee of $60. I told him since we gave him 60 days notice as required by our lease, we don't owe squat. We went back and forth a little bit and towards the end I told him that after all the crap we've had to deal with at that apartment which included, mold growing for over a month in our pantry, no electric for 3 days, non working dryer for 2 months, and of course the massive roach infestation from our neighbors which the apartment people never did anything about. After that, he asked if there was anything he could do for me. I told him no and we expect our deposit within 2 weeks.

So I guess my question is, is anyone familiar with Virginia rent laws and whether the landlord has 45 days or 90 days? Also, I'm not sure how to proceed at this point. I suppose we have to wait for them to respond since we sent the certified letter. TBH, I really don't care if we get our deposit back or not (it was only $250.00) but I refuse to pay those god damned thieves $1200.

TIA :)

Cliff Notes:
Apt complex claims we didnt give notice in time (though we did)
Apt complex didn't send us a list of charges or our security deposit in over 45 days.
too lazy to summarize the second half so read the part after the quote :D


Minor Update: Went to a flooring store and Home Depot this weekend and for apartment grade carpet, they gave me estimates on how much it'd cost to replace the carpet for 800 square feet. The flooring store said $1000 and Home Depot said $800. And these retards want $1100 just to patch the two areas in front of the bedroom doors.

Minor Update #2 (04/06/2009): Got a letter this past Friday. Apparently they decided to send it off to a collection agency. So basically, I heard nothing in writing from these bozos and they never sent me a bill. Anyone know of any good forums for dealing with collection agencies or maybe a sample letter I can send to start the whole dispute process?

I've found this link so far:
http://www.creditinfocenter.co...ms/sampleletter9.shtml



<UPDATE (05/21/2009)

Here's the response I sent back to the Collection agency back in april:

April 13, 2009

NAME
ADDRESS

CA ADDRESS

Re: Acct # #####
VIA CERTIFIED MAIL RETURN RECEIPT REQUESTED:
To Whom It May Concern:
I am in receipt of your initial collection notice dated March 25, 2009 which I received on April 3, 2009. This is a notice that I dispute this alleged debt in it?s entirety.
Pursuant to 15 U.S.C. 1692c(a)(1), it is inconvenient to contact me by telephone at any place or at any time.

Best Regards,

ME
Signature

They sent me a letter back within a couple of days. A letter from the apartment complex was attached to their letter detailing what they think I owe them (all false of course). I sent the following reply back to the CA:

VIA CERTIFIED MAIL RETURN RECEIPT REQUESTED:
To Whom It May Concern:
The verification letter I received on April 17, 2009 is invalid given that we never received any correspondence from ######### (including the attached letter). Please provide me a copy of the return receipt from the US Postal Service showing that any correspondence from ######### was sent to us. I have also enclosed the following documentation to support my claim:
? Signed notice to vacate dated December 1st, 2008 which was given to the leasing office on December 1st, 2008 along with our December rent.
? Key Return Verification showing that the keys were returned to the leasing office on January 31st, 2009.

Given these 2 documents, the February rent/pet fee are not valid charges. I find the carpet damage charge questionable since there was only normal wear and tear. To reiterate, we have not received any written correspondence (either our security deposit or a list of charges) from Sacramento Square since we moved out (now over 80 days and counting).
Best Regards,

I attached both forms/letters to the letter and sent it. I then received another response stating that they have provided evidence proving the debt and they expect payment. I sent another letter back stating that they have not provided the documentation that I had requested (copy of the return receipt for the letter the apt complex claims we sent). I asked again that they send it to me and I also reiterated the fact that the documentation I provided proved their claims were wrong.

I didn't hear anything for over 2 weeks then got another letter from them stating "this account has been reported or is scheduled to be reported to one or all of the following three national credit reporting bureaus: equifax, trans-union, or experian within 90 days. If you intend to resolve this matter, contact them at ###-###-#### or send full payment with the lower portion of this letter. Tradelines, once reported, are not deleted but updated once paid".

I'm not sure how to proceed at this point. I still haven't received any evidence proving the debt from them.

I realize I'm probably going to have to take the legal route to fix this but I'm not even sure how to find a lawyer for this sort of thing. Any help/advice would be appreciated :)

 

MagnusTheBrewer

IN MEMORIAM
Jun 19, 2004
24,122
1,594
126
It depends entirely on the Virginia State landlord/renter climate. In Arizona, the landlord can rape your daughter while pumping raw sewage into your burning rental that he set and you will still have to pay back rent and damages.
 

Vette73

Lifer
Jul 5, 2000
21,503
9
0
If you sent the letter by certified mail then go ahead and file a small claims suit. By the time it comes up at court it would probable be 90days anyway so it does not matter.
 

dabuddha

Lifer
Apr 10, 2000
19,579
17
81
I'm not sure if I really want to take them to small claims court to be honest. Me and the wife are sick of these people and just want to be done with them.
 

shocksyde

Diamond Member
Jun 16, 2001
5,539
0
0
Originally posted by: dabuddha
I'm not sure if I really want to take them to small claims court to be honest. Me and the wife are sick of these people and just want to be done with them.

Unfortunately it seems they're trying to take advantage of the bolded part. I'll bet out of every 10 people they screw over, only 1 takes them to court. It's in their best interest to gamble that you won't want to sue them.

Solution: Take their asses to court.

I had a very similar situation. We had a $1600 security deposit that was supposed to be returned to us within 30 days. It was not. We were supposed to get an itemized list within 15 days. We did not. When I spoke to the landlord he claimed we would get nothing back because of cigarette burns in the carpet (they were there when we moved in, and he said he'd replace the carpet while we were there, which didn't happen). Long story short, I told him MD states we can sue for up to 3 times the amount, to which his reaction was: "The check is in the mail."
 

halik

Lifer
Oct 10, 2000
25,696
1
81
Take him to small claims,
that's the official way to get the rent back.
 

dabuddha

Lifer
Apr 10, 2000
19,579
17
81
Hmmm so do you guys think it'll actually make it to small claims court if I fail or will they fold.
 

sjwaste

Diamond Member
Aug 2, 2000
8,757
12
81
Originally posted by: Marlin1975
If you sent the letter by certified mail then go ahead and file a small claims suit. By the time it comes up at court it would probable be 90days anyway so it does not matter.

There isn't any small claims in Virginia. General District Court has exclusive jurisdiction over civil matters of under $4500.

You have to ask yourself, do you have the free time to pursue this? For $250, it isn't worth hiring a lawyer, but if you have free time you're basically forcing them to pay you back or waste more than what it would cost to repay your deposit.

If you have free time and feel you have a solid position, filing suit would probably get you a check back very quickly. If you work 60 hours a week already and don't have time for this, or would have to take the day off of work to go to court in addition to working on the case beforehand, it might be worth it to just eat the $250.

Rinse and repeat the analysis for $1200.

OP: What county are you in?
 

Goosemaster

Lifer
Apr 10, 2001
48,775
3
81
Originally posted by: dabuddha
Hmmm so do you guys think it'll actually make it to small claims court if I fail or will they fold.

Doesn't matter. You go ahead and get your pretty little self to the courthouse/website and file the papers. If you worry about failing at this point the terrorists have already won.
 

Tiamat

Lifer
Nov 25, 2003
14,068
5
71
Document everything.

Take them to small claims court.

I've done this in Massachusetts. If the landlord pleads ignorance, you will only get your security deposit back. If you can prove the landlord had malicious intent, you can get double or even triple damages based on state law.

You have already sent your notice of intent to the landlord. You need to take them to court. Gather up all evidence in a concise and chronological and methodical manner. Write your thoughts down, time stamps, everything. That way when you get to court, you have answers to all questions all written down according to the timeline of events.
 

dabuddha

Lifer
Apr 10, 2000
19,579
17
81
Originally posted by: sjwaste
Originally posted by: Marlin1975
If you sent the letter by certified mail then go ahead and file a small claims suit. By the time it comes up at court it would probable be 90days anyway so it does not matter.

There isn't any small claims in Virginia. General District Court has exclusive jurisdiction over civil matters of under $4500.

You have to ask yourself, do you have the free time to pursue this? For $250, it isn't worth hiring a lawyer, but if you have free time you're basically forcing them to pay you back or waste more than what it would cost to repay your deposit.

If you have free time and feel you have a solid position, filing suit would probably get you a check back very quickly. If you work 60 hours a week already and don't have time for this, or would have to take the day off of work to go to court in addition to working on the case beforehand, it might be worth it to just eat the $250.

Rinse and repeat the analysis for $1200.

OP: What county are you in?

Apartment is in Fairfax county and we're currently living in Prince William County now.

I think I'm going to probably go ahead and file anyways. This way it'll at least get them off our back.
 

sjwaste

Diamond Member
Aug 2, 2000
8,757
12
81
Remember that they have 21 days to file an answer, demurrer, or some other responsive pleading from the time process is served. If they drop the ball on that, you can be a real ass and not allow them an extension. Do you have an attorney, or are you going at this pro se? Make sure you read through the VA Supreme Court Rules. Also check Title 8.01 of the Virginia Code, which is Civil Remedies and Procedure.

Also, don't take this as legal advice. I'm just a student.

If you're doing it pro se, I'm told that you will get a little bit of help, but not much (as not much is allowed) from the court clerk's office. If you have any attorney friends, maybe a recent grad that just passed the bar and hasn't found work, helping you out might be a good way for them to get started.
 

dabuddha

Lifer
Apr 10, 2000
19,579
17
81
Originally posted by: sjwaste
Remember that they have 21 days to file an answer, demurrer, or some other responsive pleading from the time process is served. If they drop the ball on that, you can be a real ass and not allow them an extension. Do you have an attorney, or are you going at this pro se? Make sure you read through the VA Supreme Court Rules. Also check Title 8.01 of the Virginia Code, which is Civil Remedies and Procedure.

Also, don't take this as legal advice. I'm just a student.

If you're doing it pro se, I'm told that you will get a little bit of help, but not much (as not much is allowed) from the court clerk's office. If you have any attorney friends, maybe a recent grad that just passed the bar and hasn't found work, helping you out might be a good way for them to get started.


Good questions, we haven't really thought about it to be honest. We were hoping we wouldn't have to go to court and that they'd just fold. Given that, I probably won't go through the attorney route since the security deposit is only $250.00. I think what I'm going to do is wait for them to respond via mail and then send another certified letter to them which will include 2-3 estimates from various carpet companies which will show they're trying to rip me off. I was thinking I'd tell them we're willing to let them keep the $250.00 and call it even (we really don't care about the $250 )

 

Linflas

Lifer
Jan 30, 2001
15,395
78
91
Originally posted by: dabuddha
Originally posted by: sjwaste
Remember that they have 21 days to file an answer, demurrer, or some other responsive pleading from the time process is served. If they drop the ball on that, you can be a real ass and not allow them an extension. Do you have an attorney, or are you going at this pro se? Make sure you read through the VA Supreme Court Rules. Also check Title 8.01 of the Virginia Code, which is Civil Remedies and Procedure.

Also, don't take this as legal advice. I'm just a student.

If you're doing it pro se, I'm told that you will get a little bit of help, but not much (as not much is allowed) from the court clerk's office. If you have any attorney friends, maybe a recent grad that just passed the bar and hasn't found work, helping you out might be a good way for them to get started.


Good questions, we haven't really thought about it to be honest. We were hoping we wouldn't have to go to court and that they'd just fold. Given that, I probably won't go through the attorney route since the security deposit is only $250.00. I think what I'm going to do is wait for them to respond via mail and then send another certified letter to them which will include 2-3 estimates from various carpet companies which will show they're trying to rip me off. I was thinking I'd tell them we're willing to let them keep the $250.00 and call it even (we really don't care about the $250 )

Have you received any official notice other than a phone conversation that they want $1200.00 for the carpet? If not and you don't have lots of photos to show how you left it I think I would just let it go. If you have good evidence (photos after move out) that you left the apartment clean and in good shape other than normal wear and tear and are motivated to not be ripped off then court is the route.

When you say the pets pulled up the carpet do you mean they just managed to get it off the tack strip or are we talking cats that actually clawed the carpet up in an area down to the backing?
 

edro

Lifer
Apr 5, 2002
24,326
68
91
It seems to me that the carpet repair would easily exhaust your deposit.
Patching carpet is not easily done, so they may have to replace a larger area.
 

dabuddha

Lifer
Apr 10, 2000
19,579
17
81
Originally posted by: edro
It seems to me that the carpet repair would easily exhaust your deposit.
Patching carpet is not easily done, so they may have to replace a larger area.

Oh I know but from the estimates I've received from flooring stores and Home Depot, the whole apartment's carpet could be replaced for a lot less than what they're asking for to patch that area.
 

dabuddha

Lifer
Apr 10, 2000
19,579
17
81
Originally posted by: Linflas
Originally posted by: dabuddha
Originally posted by: sjwaste
Remember that they have 21 days to file an answer, demurrer, or some other responsive pleading from the time process is served. If they drop the ball on that, you can be a real ass and not allow them an extension. Do you have an attorney, or are you going at this pro se? Make sure you read through the VA Supreme Court Rules. Also check Title 8.01 of the Virginia Code, which is Civil Remedies and Procedure.

Also, don't take this as legal advice. I'm just a student.

If you're doing it pro se, I'm told that you will get a little bit of help, but not much (as not much is allowed) from the court clerk's office. If you have any attorney friends, maybe a recent grad that just passed the bar and hasn't found work, helping you out might be a good way for them to get started.


Good questions, we haven't really thought about it to be honest. We were hoping we wouldn't have to go to court and that they'd just fold. Given that, I probably won't go through the attorney route since the security deposit is only $250.00. I think what I'm going to do is wait for them to respond via mail and then send another certified letter to them which will include 2-3 estimates from various carpet companies which will show they're trying to rip me off. I was thinking I'd tell them we're willing to let them keep the $250.00 and call it even (we really don't care about the $250 )

Have you received any official notice other than a phone conversation that they want $1200.00 for the carpet? If not and you don't have lots of photos to show how you left it I think I would just let it go. If you have good evidence (photos after move out) that you left the apartment clean and in good shape other than normal wear and tear and are motivated to not be ripped off then court is the route.

When you say the pets pulled up the carpet do you mean they just managed to get it off the tack strip or are we talking cats that actually clawed the carpet up in an area down to the backing?

No official notice received yet and it's been 51 days now since we vacated the apartment. I have to see if my wife took photos of the apt post-cleaning.

As far as the cats, they clawed the carpet down to the backing. They would start clawing at the carpet in front of the bedroom door when we'd lock em out. I know they can't just replace the tiny torn areas but they could replace the whole hallway for $1-200 easily. The hallway was roughly 4 feet wide and 20 feet long.
 

edro

Lifer
Apr 5, 2002
24,326
68
91
Originally posted by: dabuddha
Originally posted by: edro
It seems to me that the carpet repair would easily exhaust your deposit.
Patching carpet is not easily done, so they may have to replace a larger area.

Oh I know but from the estimates I've received from flooring stores and Home Depot, the whole apartment's carpet could be replaced for a lot less than what they're asking for to patch that area.
There is no doubt that they will inflate the repair costs.
My suggestion is to cut your losses and not request your deposit back.

Why would you think you would get your deposit back anyway?
Are you suggesting that the carpet damage is normal wear and tear?
 

dabuddha

Lifer
Apr 10, 2000
19,579
17
81
Originally posted by: edro
Originally posted by: dabuddha
Originally posted by: edro
It seems to me that the carpet repair would easily exhaust your deposit.
Patching carpet is not easily done, so they may have to replace a larger area.

Oh I know but from the estimates I've received from flooring stores and Home Depot, the whole apartment's carpet could be replaced for a lot less than what they're asking for to patch that area.
There is no doubt that they will inflate the repair costs.
My suggestion is to cut your losses and not request your deposit back.

Why would you think you would get your deposit back anyway?
Are you suggesting that the carpet damage is normal wear and tear?

Oh no not at all. I think I worded my original post wrong. We're not actually wanting out deposit back, we just want them to leave us the hell alone. They're lying about when we gave our notice to vacate so they can try to get more rent money from us. And they're lying about the cost of the carpet repair as well. Me and the wife just want to wash our hands of the mess and walk away. That's why we sent the "threatening to sue" letter so they'd just leave us alone. We'd rather look forward and concentrate on our house.
 

boomhower

Diamond Member
Sep 13, 2007
7,228
19
81
I went through a similiar situation. They said we didn't turn in the notice and even went so far as to evict us after we have moved out. Charged us 2.5 months in rent pkus court costs. It is still on my credit report. From everyone I have talked I am pretty much screwed. Oh well, the statute of limitation runs out in a year or so.
 

dabuddha

Lifer
Apr 10, 2000
19,579
17
81
Originally posted by: boomhower
I went through a similiar situation. They said we didn't turn in the notice and even went so far as to evict us after we have moved out. Charged us 2.5 months in rent pkus court costs. It is still on my credit report. From everyone I have talked I am pretty much screwed. Oh well, the statute of limitation runs out in a year or so.

Ouch! At least these guys say they received my notice. They're just lying about when they received it lol
 

lupi

Lifer
Apr 8, 2001
32,539
260
126
Sounds like it's time to get a laywer or accept that your credit report is going to have a hit on it.