Apple Imac won't connect to internet

jerryjg

Banned
Jul 2, 2005
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hi, i took my Apple Imac to my isp , and he pulled the modem and it was the 56k internal , but he couldnt find any drivers for it . Is there any mac person who may be able to help ?<P> Could i get an external modem,and if so,how would i configure it.Its the stock Aplle Imac with the teal green case,no modifications.
 

mdchesne

Banned
Feb 27, 2005
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mac is the easiest startup system out there (IMHO <-- always need to add this around anandtech). plug in power, plug in peripherals, plug in internet, boot up. good to go. If there are any internet problems, all i ever had to do was restart with the ethernet plugged in and it was good to go the next time around
 

chcarnage

Golden Member
May 11, 2005
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I agree with keeleysam. You may either run the Internet Assistant located in Macintosh HD > Programs > Service Programs > Assistants > Configure Internet (literal translation of the path in OS 9, the path may have changed since OS 8.5, which your iMac has installed). There are illustrated instructions for this procedure online which you could use, minus the provider specific stuff (Text 1, Link 2).

Or you could just browse the relevant settings and tinker with the configurations. To access them, click the Apple symbol in the menu bar and select Control Panels. Search for the following items (sorry I have no MacOS 8.5 here for an exact description):

PPP or Remote Access, Internet, DialAssist and Modem

During the dialing procedure a window showing the status pops up. Whenever the modem connection is in use, the menu bar apple will switch to a telephone pole symbol circa once per second.

Anyway you will need the usual informations from your provider (dial number, username/password and maybe more settings) so don't try anything in case you don't haven't them yet.

It is possible to use external USB modems, just be sure they are supported (check the list in the Modem control panel or ask your vendor about MacOS Classic compatibility). But you don't you have any specific indication of a hardware failure, right?