• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

Apple ID password not working when trying to update apps

H

Herr Kutz

Platinum Member
I've been trying to update some apps and my phone asks for an apple ID password. Every time I type it will not take and I'm stuck in an endless loop of the phone asking for a password. I've changed the password on my computer, logged out of apple ID on my phone, logged back into apple ID on phone, logged out of apple ID in the app store (using the option at the bottom), and logged back into apple ID in the app store. Even after all this, when trying to update an app that requires an apple ID password, it still will not accept the password. How can this be fixed?
 
I don't think what I am about to say is your problem but I thought I would mention it just in case...

I had a somewhat similar experience on macOS, in this particular case the problem was actually that the apps in question were purchased with a different AppleID then the ID that the mac was currently signed in with.

However, we did receive an error message that led us in the right direction to rectify the problem. Doesn't seem like you are getting that here with iOS.

I am not even sure what I am describing is possible with iOS but you might look into it.

- KeithP
 
Oops, I did not read the OP carefully.

KeithP said:
I don't think what I am about to say is your problem but I thought I would mention it just in case...

I had a somewhat similar experience on macOS, in this particular case the problem was actually that the apps in question were purchased with a different AppleID then the ID that the mac was currently signed in with.

However, we did receive an error message that led us in the right direction to rectify the problem. Doesn't seem like you are getting that here with iOS.

I am not even sure what I am describing is possible with iOS but you might look into it.

- KeithP
Click to expand...
That's certainly possible on iOS. The underlying problem is that Apple does not allow customers to merge Apple IDs.

If the app's data is not valuable, one workaround would be to delete the app and re-download it from the App store.
 
same to me. I thought my password is correct but still failed. so I have to click forget password and set new password many times, it's quite annoying.
 
You must log in or register to reply here.

TRENDING THREADS

Back
Top