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AOPEN MX3W Pro-V will not work with CD-ROM drive

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paradoxide

Junior Member
I'm trying to help a friend with a problem. She has had repeated problems with her DVD-ROM drive. It was serviced first by the manufacturer, who replaced the drive. It functioned properly for about a month. After the next failure, she took the computer to a local repair service to diagnose the problem. They returned the computer claiming nothing was wrong with the it. This is where I come into the picture. Her computer always hangs after Windows loads when a CD-ROM drive is installed, preventing any programs from being run. Actually, it appears to be running a high priority program using 100% of CPU resources, preventing anything else from executing. The computer will start and run normally without a CD-rom installed as well as when in safe mode. Does anyone have suggestions about what I should do next? I've already uninstalled all known drivers, removed software that could be causing conflicts.
 


<< I'm trying to help a friend with a problem. She has had repeated problems with her DVD-ROM drive. It was serviced first by the manufacturer, who replaced the drive. It functioned properly for about a month. After the next failure, she took the computer to a local repair service to diagnose the problem. They returned the computer claiming nothing was wrong with the it. This is where I come into the picture. Her computer always hangs after Windows loads when a CD-ROM drive is installed, preventing any programs from being run. Actually, it appears to be running a high priority program using 100% of CPU resources, preventing anything else from executing. The computer will start and run normally without a CD-rom installed as well as when in safe mode. Does anyone have suggestions about what I should do next? I've already uninstalled all known drivers, removed software that could be causing conflicts. >>

the DVDRom/CDRom drive (not sure which..as your post title says one type..thread body says another..) is kaput and if this is like (the comp) a pre-built(Compaq,HP,Gateway,etc.) machine those (most of them have limited options in the following area) manufacturers have BIOSes that are not user-friendly. Remove the DVD/CD drive from the IDE(SCSI..??) cable and then reboot if the machine goes thru what appears to be normal(after gathering itself together type of slowness while it looks for non-existent drive) boot and runs Windows( ?? ) then your problem is a dead/non-functioning DVD/CDRom. If this solves the boot operation as you said above get a different DVD/CDRom drive and test again. Enjoy....
 
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