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Anyone work for comcast?

M

miri

Diamond Member
I applied for a job as a customer service rep. Anyone work for them? What do they pay? Looking for something that beats data entry during the day and waiting tables at night. I have a B.A. but not much experience outside of customer service. I would be very happy with a job that payed $14 a hour.
 
I work for Comcast. I'm in the IP Support department. I started out at 12.02 an hour. I beleive regular customer service reps start at 10 something an hour.
 
I used to for years and years. There's a reason that tech support is rated the second most stressful job in the states next to air traffic control. Don't do it. Don't do it.
 
Originally posted by: Nik
I used to for years and years. There's a reason that tech support is rated the second most stressful job in the states next to air traffic control. Don't do it. Don't do it.
Click to expand...

It's not all that bad. I get maybe 1 or 2 calls at most per day of someone screaming and threatening to end my life. I think it's quite funny.
 
Originally posted by: Cadop
Originally posted by: Nik
I used to for years and years. There's a reason that tech support is rated the second most stressful job in the states next to air traffic control. Don't do it. Don't do it.
Click to expand...

It's not all that bad. I get maybe 1 or 2 calls at most per day of someone screaming and threatening to end my life. I think it's quite funny.
Click to expand...

Recorde some if you can.
 
Originally posted by: Cadop
I work for Comcast. I'm in the IP Support department. I started out at 12.02 an hour. I beleive regular customer service reps start at 10 something an hour.
Click to expand...

Ok thanks for the info. The one thing I didnt like about their requirements were that employees could be asked to work overtime and weekends. At $10 a hour, ill need to keep my night job waiting tables and getting random overtime probably wouldnt be good for my night job.
 
Some of my calls do get recorded, but I have no idea of which ones or when. I also have no access to them. Would be fun though, I could make a whole website about them.

My favorite type of calls are the people who call in during a power outage and ask why their internet isn't working.... I sit in silence for a good 30 seconds before I try to explain the them the wonders of electricity.
 
It's easy to tell when your calls are recorded.. just load task manager, when you get a call and the cpu usage jumps up.. bingo the call is being recorded 🙂

some of the supervisors caught on to that, and simply recorded every call from that point on 🙂
 
Originally posted by: Cadop
Originally posted by: Nik
I used to for years and years. There's a reason that tech support is rated the second most stressful job in the states next to air traffic control. Don't do it. Don't do it.
Click to expand...

It's not all that bad. I get maybe 1 or 2 calls at most per day of someone screaming and threatening to end my life. I think it's quite funny.
Click to expand...

I used to take ~60 calls a day with someone almost always angry at either their bill or their service. Call center work for Comcast (after @home split up) made me hate life.
 
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