Question Anyone with an Asrock X870E Nova WiFi motherboard? Or Taichi lite?

[DaaQ]

Hi all, I am getting some hard shutdowns recently well not recent it's been over a period of time of long gaming sessions. Diablo 4 is my game of issue.

I doubt it is PSU OCP kicking in. CPU is not heavy OCd. Pbo on with 85 temp limit. Expo settings 128GB 6000 c28 dual rank 2 dimm kit. PSU is a Seasonic Prime TX1000w bought new with 9800x3d.

What I found today is the lower chipset under the gpu x16 slot next to the SSD m_2 slot. That heatsink is too hot to hold a finger on after the hard shut down. I have to power off PSU then turn it back on to get the mobo to regain power where it will switch on with the power button.

I used a rf temp and got a 118F temp from the prom 21 #2 area. Hwinfo64 read it at 65C which is about 150F.

I am custom water cooled and thought the front 360 rad would create enough airflow though to the rear exhaust fan but possibly not enough 2 passive cool it.

Would appreciate if anyone with similar or a Asrock nova could check that area after a long gaming session and report if it is very hot on heatsink.

Will update if I can resolve by adding a fan pointing at board under the gpu.

Thanks. 🙏

 

[zir_blazer]

9800X3D on an AsRock board? Check the whole thing about AsRock boards having a ridiculous high death rate of X3D CPUs and if there are other users that had hard shut downs before dying, because I recall hearing something like that most likely in a recent Gamers Nexus or Level1Techs video when they went over this.

 

[DaaQ]

Came up with a quick hopefully fix this morning.

9800X3D on an AsRock board? Check the whole thing about AsRock boards having a ridiculous high death rate of X3D CPUs and if there are other users that had hard shut downs before dying, because I recall hearing something like that most likely in a recent Gamers Nexus or Level1Techs video when they went over this.

Asrock is not the only boards that have killed the x3ds. They have a higher reporting rate yes, but its not statistically ridiculously high.
Mine is from a month after release.

I am wondering if this southbridge temp may be an issue though.

 

[EXCellR8]

Did you get this sorted?

Sounds like an inadequate southbridge cooler/heatsink. If it's doing this without any OC voltage I would go straight to ASRock support and inquire about a replacement. It should be able to mitigate heat under load and then some, so I'd argue it's just not doing what it's supposed to.

I know it can be a pain with custom water to do a board swap, but if you don't have a stable machine that suits your needs I'd consider RMA.

 

[DaaQ]

Did you get this sorted?

Sounds like an inadequate southbridge cooler/heatsink. If it's doing this without any OC voltage I would go straight to ASRock support and inquire about a replacement. It should be able to mitigate heat under load and then some, so I'd argue it's just not doing what it's supposed to.

I know it can be a pain with custom water to do a board swap, but if you don't have a stable machine that suits your needs I'd consider RMA.

Going PSU first because it is like OCP tripping, with psu needing to be reset. Seasonic is replacing with a 1200w for the 1000w which is discontinued.

Will update after PSU swap.

So far so good with new 1200w psu.

 

[DaaQ]

New BIOS 4.04 so far no issues. Adds new CPU support.

NOVA, Tachi and Lite.