I bought one less than 2 years ago. An Inspiron, which I did not really like. Their customer service ain't too great and a lot of people seemed to be complaining about the same problem that Dell never managed to understand/fix. My bro wants a laptop now and to be frank, Dell is really the cheapest way to go for a new laptop w/o any deals. But I'm reluctant to tell him "Dude, you're getting a Dell" until I can confirm that Dell has improved the quality of their laptops.