Anyone know the fix for Sandra in Win2K?

worms

Banned
Feb 13, 2001
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From what I've gathered on Deja, Sandra may or may not work with 2K. Guess which category I fall under. I know that many of you are using Sandra in 2K w/o problems but has anyone been able to get it to work on a system that it didn't initially work on? Mine hangs at the splash screen and after trying to run it, Windows takes several minutes to shutdown. I considered HDtach instead but was surprised at the high cost.
 

Behrens

Member
Dec 22, 1999
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I had the same problem. Sandra would only get to the splash screen and then hang. I found out by accident that it was my printer (HP Officejet G55) software that was causing the problem. The software would load at start and for some reason Sandra did not like it. So maybe you have some service that is causing the same problem. Just a thought...
 

worms

Banned
Feb 13, 2001
434
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Thanks for the lead Behrens!
I immediately suspected my piece of crap Umax Astra 3400 USB scanner (should have kept the far superior SCSI 600S).
Then I went after my piece of crap Wacom USB tablet (will trade for mouse)
Finally, I started the trial, error, and reboot process of killing services (thought Win00 was supposed to be protected from bad processes - I never had to reboot NT4 like this.)
Oddly enough, what I've discovered is that if I simply kill the Print Spooler (C:\WINNT\system32\spoolsv.exe) and then start it right back up, Sandra will run fine from there on out. My spoolsv.exe file is unaltered from the CD original so I suspect that something else is the real cause and killing the spooler has the side effect of allowing the bad app to do what it needs to do. I'm sure it must have something to do with that lousy scanner or my stupid LJ6P driver that wipes out all USB ports whenever I print, but further diagnosis will take a while - many many reboots.