Anyone here work for Arby's?

UnixFreak

Platinum Member
Nov 27, 2000
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If so, why are they always trying to shove curly fries on you?

When I order, I ask for a #2. Then the reply is always the same "curly fries and a pepsi with that?". No, I'll make my own choices thanks. I then say "homestyle fries please". Then when he/she reads back the order, they say curly fries again.

And then 75% of the time at least, I get up to the window, get my food, and look in the bag- you guessed it, curly fries!!

This has happened with multiple people, day or night, doesn't matter, and today the manager even did it to me.

My question is, why push the curly fries so hard? Do you guys get a bonus for this? Is there a curly fry quota that I'm unaware of? I dont know why you guys push them so much, but i hate curly fries. They give me heartburn. I just want to know why people are so determined to give them to me.
 

tasmanian

Diamond Member
Dec 22, 2006
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I doubt there trying to force it onto you. There what like 50 cents more then normal?
 

Compton

Platinum Member
Feb 18, 2000
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I think the curly fries are good, but their prices suck. With tax, its over $7 for a giant roast beef combo at my local Arby's now.
 

wetcat007

Diamond Member
Nov 5, 2002
3,502
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Curly fries are awesome, everyone I've ever been there with has gotten them.. I think the majority of people go with them, so they might make a mistake? When I've been to arby's they were the same price as regular fries so I don't know why they'd need to push them.
 

UnixFreak

Platinum Member
Nov 27, 2000
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I dont understand it either, but it sure seems like they are determined to give them to me.
 

jiggahertz

Golden Member
Apr 7, 2005
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Yeah, I thought the price was the same. It's probably just because most people get curly fries at Arby's.
 

VTHodge

Golden Member
Aug 3, 2001
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I have a similar problem. I always order two mediums and alway get two regulars. Of couse, they really should have some more distinct names.

I always have Arby's coupons, so I get two big sandwichs and a curly fries for $5.
 
Aug 23, 2000
15,509
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Maybe because they know the regular fries suck at Arby's. I get either curly or potato cakes. Mmmmm, potato cakes and horsey sauce.
 

sao123

Lifer
May 27, 2002
12,653
205
106
Originally posted by: UnixFreak
If so, why are they always trying to shove curly fries on you?

When I order, I ask for a #2. Then the reply is always the same "curly fries and a pepsi with that?". No, I'll make my own choices thanks. I then say "homestyle fries please". Then when he/she reads back the order, they say curly fries again.

And then 75% of the time at least, I get up to the window, get my food, and look in the bag- you guessed it, curly fries!!

This has happened with multiple people, day or night, doesn't matter, and today the manager even did it to me.

My question is, why push the curly fries so hard? Do you guys get a bonus for this? Is there a curly fry quota that I'm unaware of? I dont know why you guys push them so much, but i hate curly fries. They give me heartburn. I just want to know why people are so determined to give them to me.


Arbies was the first restaurant to popularize the curly fries... its one of their trademark items... which would be no different than Wendys asking you if you want a frosty with your meal, which they do nearly every time you order.
 

UnixFreak

Platinum Member
Nov 27, 2000
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Originally posted by: sao123

Arbies was the first restaurant to popularize the curly fries... its one of their trademark items... which would be no different than Wendys asking you if you want a frosty with your meal, which they do nearly every time you order.


That would make sense. It's still pretty annoying. I go to three different ones, depending on where I'm at at the time, and they are all consistent. So I figure its gotta be a company thing, or at least a regional thing.
 

Gunslinger08

Lifer
Nov 18, 2001
13,234
2
81
Sounds like the franchisee in your area is a hardass about curly fries. I've never had them suggest a fry type, second guess me, or give me the wrong ones.
 

dullard

Elite Member
May 21, 2001
25,913
4,498
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I worked at Arby's for 3 years - although that was a decade ago. In those three years, only once was there a program to push an item. The more large Pepsi's that were sold, the bigger a party we got at the end of the promotion. It really wasn't much of an incentive so many employees didn't care.

For us, it was the local owner who wanted that Pepsi promotion and it wasn't a national thing. Arby's are franchises and the franchise owner has a lot of sway - selecting menu items, prices, promotions, etc. So even if your Arby's does have a program like that, none of the rest of us probably have that program at their local Arbys.

It could be a local program, but I think it isn't what is going on. I think what you really are seeing is the history of the curly fries and beef and cheddar sandwich (#2 on the menus that I've seen). It was before my time, but curly fries used to be exclusively sold in large bowls smothered in cheese while the straight fries were just regular fries. People started dipping their roast beef sandwhiches in that curly fry cheese. Arby's saw that pattern and developed the beef and cheddar sandwich to go along with the curly fries.

For years the beef and cheddar sandwhich and curly fries were sold together and promoted together. People who want one usually want the other. Thus, the local workers probably just assume you want both since all the other customers want that combination.

Try ordering other sandwhiches and see if they suggest the homestyle fries instead.
 

jmdeathsquad

Senior member
Feb 23, 2006
643
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i used to work for arbies a few years ago... there's no curly fry selling incentive that I'm aware of
 

TreyRandom

Diamond Member
Jun 29, 2001
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Originally posted by: dullard
It could be a local program, but I think it isn't what is going on. I think what you really are seeing is the history of the curly fries and beef and cheddar sandwich (#2 on the menus that I've seen). It was before my time, but curly fries used to be exclusively sold in large bowls smothered in cheese while the straight fries were just regular fries. People started dipping their roast beef sandwhiches in that curly fry cheese. Arby's saw that pattern and developed the beef and cheddar sandwich to go along with the curly fries.

Huh? I've been going to Arby's for almost 30 years now, and the Beef and Cheddar sandwich was around well before they had curly fries on the menu...

 

waggy

No Lifer
Dec 14, 2000
68,143
10
81
Originally posted by: Compton
I think the curly fries are good, but their prices suck. With tax, its over $7 for a giant roast beef combo at my local Arby's now.

prices very from store to store.

ham and cheese in town cost $2.99 each. if i go to one 15 miles away it is $1.50. If i cross the boarder heading into WI on my to madision its like $.99 or something.
 

dullard

Elite Member
May 21, 2001
25,913
4,498
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Originally posted by: TreyRandom
Huh? I've been going to Arby's for almost 30 years now, and the Beef and Cheddar sandwich was around well before they had curly fries on the menu...
Well it wasn't where I was at. And anyways, that doesn't matter - my point is still the same. 95% of people getting the beef and cheddar want curly fries. It has been heavilly promoted together and people now want them together. That is probably why they first ask if you want curly fries with the beef and cheddar.

 

Safeway

Lifer
Jun 22, 2004
12,075
11
81
Arby's Curly Fries > *

I normally get a Giant Roast Beef and Giant (Large) Curly Fries, and smother everything in Arby's Sauce.
 

ZetaEpyon

Golden Member
Jun 13, 2000
1,118
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Damn, this thread makes me want an Arby's roast beef sandwich and some curly fries.

The nearest Arby's is 65 miles away though. :(
 

gar3555

Diamond Member
Jan 8, 2005
3,510
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OH no you're on to the government sponsored curly fry dissemination. Better get your tin foil hats on.