Anyone here using Pageplus notice anything unusual with their usage?

QueBert

Lifer
Jan 6, 2002
22,955
1,147
126
Ok, my Droid has the 3g data disabled, and I'd had the phone turned off for a week now. I log on to check my balance and it had went from $7.50 to $5.60. Calling their CS is like pulling teeth, was wondering if anyone who uses them is having similar issues.
 

cardiac

Platinum Member
Oct 9, 1999
2,082
14
81
I keep a pretty close eye on my usage, and have never noticed this. I use 3G Watchdog and Droidwall to monitor data...

Bob
 

SunnyD

Belgian Waffler
Jan 2, 2001
32,675
146
106
www.neftastic.com
My wife has literally a penny in her account at any given time, so there is no chance of data overage. Haven't seen any similar issue though. Only problem I had was a few months ago I went to renew her account, and when I did for some reason it created a whole new account over top of her old account, and her phone was still attached to the old one. There was no way for me to see this in the system, but when I called in the CS rep found it and was equally confused as to how it happened (both "accounts" were tied to the same "account", but the phone wasn't). They fixed it up for me though without too much problem, and after about 30 minutes all was well again.

Needless to say, their billing system isn't exactly bulletproof.