Anyone here have experience with GE Profile appliances?

bbhaag

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So long story short three years after purchasing a brand new $2100 LG refrigerator the compressor crapped the bed. It is still under warranty but the only authorized LG provider in my area charged me $100 for a service call only to tell me they don't service LG refrigerators that are sealed and use R600A refrigerant.
I do have a call into LG but they need 5-7 business days to find another service provider and then god knows how long to schedule an appointment.

So circling back, we need a refrigerator before Thanksgiving because we are hosting this year and it will be around 17 people. Needless to say we need a refrigerator before LG can POTENTIALLY service our current one.

Does anyone here have any experience with GE Profile appliances? If so the usual questions apply about reliability, energy efficiency, serviceability, ect. You know the usual stuff. I know I can Google it and I have but I figured I would ask here as well.

The refrigerator I'm looking at is this one. Model# PGE29BYTFS
 

stargazr

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Damn that sucks with so many newer appliances. No, I don't know about GE but just wanted to mention we bought a Fridgidaire about two years ago and it has been fine.
 

Red Squirrel

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It's shitty how you can spend crazy amount on appliances now days and it still ends up being a piece of crap. Hope their turbines and nuclear reactors are more reliable than that. :eek:

I have an old Kenmore from maybe the early 2000's era. Those older fridges just keep going. If it did fail I'd consider repairing it just because I don't want to deal with the newer stuff that doesn't last. My parents have a Samsung and about once a year they need to get it serviced because it fails.
 
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Forgot who told me it was someone who knows about home appliances.
Basically you want a brand name and you want only as many features as you truly need don’t opt for extra features because that is more stuff to break.
We have a basic GE electric stove and basic GE dishwasher and possibly a basic GE refrigerator which I just walked over to and I cannot find and markings on. These just came with the house and they are all the same color. No failures so far.
Dish washer is starting to fail it doesn’t clean stuff as well as it has and occasionally doesn’t drain fully.
We’ve been in the house since 2011. I suspect the appliances were installed in 2008.
Hope this helps.

Edit: from day one the stove feels like it needs to be set to a slightly higher temperature or it doesn’t keep its heat accurately. We have simply gotten used to cooking a 300/350/375 meaning either cook at a slightly higher setting or leaving it in a little longer.
 
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BoomerD

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No RECENT experience. We bought a GE Profile gas range nearly 20 years ago...it was damned nice...BUT, GE is now owned by the Chinese appliance company Haier. I've heard from other owners that quality is no longer all that great. I will recommend you avoud Samsung fridges...they seem to be hit or miss.
 
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pete6032

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I just looked and the top rated French Door fridges according to Consumer Reports. All are LG or GE. I wouldn't buy LG or Samsung due to the widespread issue of repair person availability.
 

bbhaag

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I just looked and the top rated French Door fridges according to Consumer Reports. All are LG or GE. I wouldn't buy LG or Samsung due to the widespread issue of repair person availability.
Yeah my dad is an avid CR reader and told me the same thing. After having two of the three LG appliances I purchased fail(refrigerator and dishwasher)within three years of purchase it is safe to say I will never purchase or recommend an LG appliance again.

Between the refrigerator and dishwasher failing this whole experience with LG has left such a bad taste in my mouth it is probably safe to say I will never purchase anything LG not just appliances.

Anyway, he said the same thing you mentioned that if LG is a no go then give GE a try that's why I'm asking about GEs Profile series.
 
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Hans Gruber

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I have a GE profile gas cooktop. I just replaced a GE Profile dishwasher that still worked great but sounded like a train whistle when calling for water. I replaced it with a stainless steel Maytag which is made by Whirlpool. Both appliances are from the late 90's. The gas cooktop works perfectly.

Word on the street is Samsung refrigerators and dishwashers are the worst. They are great for a year and then they constantly break. LG is known to have good washer and dryers but that's it for LG. If you remember the Goldstar brand in the 80's. That is LG today. They changed the name from Lucky Goldstar to Life's Good.

The brand of choice for a refrigerator is Whirlpool. Be it a Kitchen-Aid or Whirlpool. All the Kenmore stuff was Whirlpool for decades. If you want a trouble free refrigerator, go for efficiency and leave all the ice maker/water off your list.
 

BoomerD

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I have a GE profile gas cooktop. I just replaced a GE Profile dishwasher that still worked great but sounded like a train whistle when calling for water. I replaced it with a stainless steel Maytag which is made by Whirlpool. Both appliances are from the late 90's. The gas cooktop works perfectly.

Word on the street is Samsung refrigerators and dishwashers are the worst. They are great for a year and then they constantly break. LG is known to have good washer and dryers but that's it for LG. If you remember the Goldstar brand in the 80's. That is LG today. They changed the name from Lucky Goldstar to Life's Good.

The brand of choice for a refrigerator is Whirlpool. Be it a Kitchen-Aid or Whirlpool. All the Kenmore stuff was Whirlpool for decades. If you want a trouble free refrigerator, go for efficiency and leave all the ice maker/water off your list.

Ah-ha! Someone else remembers Lucky Goldstar! My one experience with them in either the late 80s or early 90s was bad enough that I won’t even consider anything with the LG brand.
 

Torn Mind

Lifer
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It's shitty how you can spend crazy amount on appliances now days and it still ends up being a piece of crap. Hope their turbines and nuclear reactors are more reliable than that. :eek:

I have an old Kenmore from maybe the early 2000's era. Those older fridges just keep going. If it did fail I'd consider repairing it just because I don't want to deal with the newer stuff that doesn't last. My parents have a Samsung and about once a year they need to get it serviced because it fails.
Early 2000s was already a point where less durability began creeping into parts.
 

pete6032

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Yeah my dad is an avid CR reader and told me the same thing. After having two of the three LG appliances I purchased fail(refrigerator and dishwasher)within three years of purchase it is safe to say I will never purchase or recommend an LG appliance again.

Between the refrigerator and dishwasher failing this whole experience with LG has left such a bad taste in my mouth it is probably safe to say I will never purchase anything LG not just appliances.

Anyway, he said the same thing you mentioned that if LG is a no go then give GE a try that's why I'm asking about GEs Profile series.
Personally I would get GE or Whirlpool. I did a lot of research into fridges last time I bought and there is no clear consensus winner. I would go GE because they're so widely available, or Whirlpool because they're made in America and have a general reputation for quality.
 
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pete6032

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Edit - I guess GE refrigerators are still made in America. Louisville from what I see.
 

Torn Mind

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I'd take a chance on Frigidaire over Whirlpool these days.

Whirlpool is the baseline company.

Fridigaire is on par with or slightly better than Whirlpool.
 

pete6032

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I'd take a chance on Frigidaire over Whirlpool these days.

Whirlpool is the baseline company.

Fridigaire is on par with or slightly better than Whirlpool.
I have never seen Frigidaire come out on top in an appliance review. I own a Frigidaire range but I would not buy another.

Consumer Reports seems to heavily favor Samsung and LG. I think because of the warranty. CR seems to think it's OK for an appliance to break while under warranty because the repair is free, but It's really not. You lose hundreds of dollars in food and spend weeks waiting for a repair person while spending hundreds eating out each night.
 

Red Squirrel

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Early 2000s was already a point where less durability began creeping into parts.

That is true, but it's also where things got more efficient, so it was kind of the sweet spot. Now everything might be even more efficient but it's also way more complicated to the point that it's life is reduced and any energy savings is lost. Seems everything now days is really built with planned obsolescence in mind. Especially anything "smart", which is starting to creep to even fridges now.
 

bbhaag

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Edit - I guess GE refrigerators are still made in America. Louisville from what I see.
Unfortunately only a select few GE refrigerator and appliances are manufactured in the US. The one I'm thinking about purchasing is manufactured in China

Here is a list of GE appliances still made in the US. Only 16 of the 73 total refrigerators listed are the french door style I'm interested in. Most of those 73 are just the same refrigerator with different finishes.
 
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Torn Mind

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I have never seen Frigidaire come out on top in an appliance review. I own a Frigidaire range but I would not buy another.

Consumer Reports seems to heavily favor Samsung and LG. I think because of the warranty. CR seems to think it's OK for an appliance to break while under warranty because the repair is free, but It's really not. You lose hundreds of dollars in food and spend weeks waiting for a repair person while spending hundreds eating out each night.
My mom bought a house with a new-in-2013 Frigidaire fridge(freezer on left, fridge on right). Its compressor is still functioning after 10 years, which already better than most Sammys or an LG. I vaguely recall it being too "warm" once, but removing the cardboard protector or whatever it came with allowed things to get cold again. I don't quite recall if the water dispenser is still working or not. Besides the water dispenser assembly the main part of keeping stuff cold has not failed.

Consumer Reports is likely advocating for LG and Sammys as a sort economic stimulus for those companies. As they are newcomers, they have more to lose not getting reviews than an established dog like Whirlpool. They might have shilled a bit of cash in the back to get good reviews.

Warranties are nothing more than a legal "I'm going to accept liability for a set period of time". Some take this quite literally and design goods to fail right after the time period passes.

Whirlpools, they are solid but have designed breaking points here and there. Some of the older ones I recall...fan failure, sensor failure. All-in-all, there isn't too much discrepancy between Whirlpool and Frigidaire.
 

Torn Mind

Lifer
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That is true, but it's also where things got more efficient, so it was kind of the sweet spot. Now everything might be even more efficient but it's also way more complicated to the point that it's life is reduced and any energy savings is lost. Seems everything now days is really built with planned obsolescence in mind. Especially anything "smart", which is starting to creep to even fridges now.
More like efficiency comes with fragility.

Less metal in general, thinner gauge wires, cheaper manufacturing.

The old things were built to last 80-100 years. (I have some old freezer made in 1949 or something)
 

BoomerD

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Unfortunately only a select few GE refrigerator and appliances are manufactured in the US. The one I'm thinking about purchasing is manufactured in China

Here is a list of GE appliances still made in the US. Only 16 of the 73 total refrigerators listed are the french door style I'm interested in. Most of those 73 are just the same refrigerator with different finishes.

When we bought this house in Dec. 2018, it had all Frigidaire appliances except for a Samsung French door refrigerator. That thing was great...until it wasn't. The defrost mechanism repeatedly failed and the back panel of the fridge would freeze up, the fan would get encrusted with ice. Tried a couple of times to repair it, spent a couple hundred $$$ for parts...no luck. (might have been a bad control board, but that was way more than I wanted to tackle.)
Replaced stove, dishwasher and refrigerator with Kitchenaid. Yes, Whirlpool, but slightly better quality than the run-of-the-mill Whirlpool...and, of course, more expensive...but all Made in the USA. Next will be the over the stove microwave/range hood...but not only is that fckn expensive, it will be a real PITA to replace.
 

Torn Mind

Lifer
Nov 25, 2012
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When we bought this house in Dec. 2018, it had all Frigidaire appliances except for a Samsung French door refrigerator. That thing was great...until it wasn't. The defrost mechanism repeatedly failed and the back panel of the fridge would freeze up, the fan would get encrusted with ice. Tried a couple of times to repair it, spent a couple hundred $$$ for parts...no luck. (might have been a bad control board, but that was way more than I wanted to tackle.)
Replaced stove, dishwasher and refrigerator with Kitchenaid. Yes, Whirlpool, but slightly better quality than the run-of-the-mill Whirlpool...and, of course, more expensive...but all Made in the USA. Next will be the over the stove microwave/range hood...but not only is that fckn expensive, it will be a real PITA to replace.
I can't say I'd gravitate towards Whirlpool by affection.

Their direct drive washing machines gives me an indication of their culture...the parts will work, but there will be servicing at times for the product. For the washers, "sensors" can fail, the "dogs" in the agitator can fail, the clutch is a wear item, and what "transfers power" to the agitator is plastic. Belt driven washers like old Maytags are simpler to deal with(beware the drain pump on those though). Basically, the "core essential" like the motor or compressor won't fail but things downstream might be cheaper time bombs.
 

Hans Gruber

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Frigidaire reliability is awful. If you look at the CR reliability ratings you will see Whirlpool is at the top of the most reliable list. CR rates LG and Samsung high because of performance in testing. Being new to the market their reliability has been awful but performance was great before ultimately failing for technological reasons.
 

nisryus

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Sep 11, 2007
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I have a 15 years old GE top freezer fridge that is still going strong. Also had a four years old Frigidaire two door fridge at my rental which has no issue.. so far. However, my newish GE dishwasher died after a year and costed more to fix than buying a new Whirlpool...
Personally i avoid buying appliances from Samsung or LG. They make good TV and Samsung makes alrihgt phones, but kitchen appliances are not their forte. Even my Korean friends don't buy them for their kitchen.
 
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My last several friggigators have been Whirlpool or Frigidaire. Yes I said several. All have failed at about 5 years or so. But at $600-800 the failures are easier to swallow. Coupled with credit card promos, I've been able to be in the sub $500 area a few times.

Stay basic. Avoid the frills and fancy trim.
 
Nov 17, 2019
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But really, it sounds like an easy way out of a huge mess and loads of work. Tell the gang your Fridge died and somebody else will have to host the horde of the hungry.