Anyone have a tech support job?

[chiwawa626]

Anyone have a tech support job? Like either phone or onsite technical support for customers... I am doing a project for my econ class and i need to interview someone, i thought the tech support field would be intresting to do, so is anyone a tech? If you are and are willing to answer some questions about the job for me, could you please reply and i will pm you some questions? Thanks for the help in advance

 

[SarcasticDwarf]

Originally posted by: chiwawa626
Anyone have a tech support job? Like either phone or onsite technical support for customers... I am doing a project for my econ class and i need to interview someone, i thought the tech support field would be intresting to do, so is anyone a tech? If you are and are willing to answer some questions about the job for me, could you please reply and i will pm you some questions? Thanks for the help in advance

I work at a hotel and have to do tech support on the phones and ice machines because people are too stupid to read the f'ing phone or press the large black button to dispense ice. Does that count?

 

[amnesiac]

I *had* a tech support job a couple years ago. Dunno if that helps.

 

[chiwawa626]

Originally posted by: DeathByAnts

Originally posted by: chiwawa626
Anyone have a tech support job? Like either phone or onsite technical support for customers... I am doing a project for my econ class and i need to interview someone, i thought the tech support field would be intresting to do, so is anyone a tech? If you are and are willing to answer some questions about the job for me, could you please reply and i will pm you some questions? Thanks for the help in advance

I work at a hotel and have to do tech support on the phones and ice machines because people are too stupid to read the f'ing phone or press the large black button to dispense ice. Does that count?

heh my dad is a hotel manager, hes always telling me about "those" people who suck at phones/ice machines lol, sometimes even people who cant use a vcr, the shower, toilet, or even the window.

 

[Jugernot]

I am the network manager at my company. I support around 20-25 users at any one time with desktop issues aswell as maintaining around a dozen different servers spread across Windows 2k, Redhat Linux and FreeBSD.

These include an MS Exchange server, several linux (Apache) and windows (IIS) web servers, three SQL servers (MS SQL 7 and 2k), a dedicated Windows 2k file server, a Win2k VPN server, FreeBSD Postfix mail server, Linux BIND DNS servers... I also maintain the whole network, wired and wireless. Along with remote users spread all over the state. I also solely support a remote office 350 miles away that has a Win2k File server, Web server, and several workstations.

I have one technician who works for me and does the stuff I'd rather not... if he's technical capable.

As for questions, shoot away...

 

[notfred]

I don't know why people think that fixing other people's problems sounds like an interesting career choice.

 

[chiwawa626]

Originally posted by: Tyler
I don't know why people thing that fixing other people's problems sounds like an interesting career choice.

Heh its something i can probably write up quick its due on friday (prom night), i need to do 5 pages by then...eh...i suppose i can pick a more intresting career but that might mean i have to leave home to research it..

 

[Aves]

Originally posted by: Tyler
I don't know why people thing that fixing other people's problems sounds like an interesting career choice.

Isn't every job just solving someone else's problems?

 

[Kilrsat]

Originally posted by: chiwawa626
Anyone have a tech support job? Like either phone or onsite technical support for customers... I am doing a project for my econ class and i need to interview someone, i thought the tech support field would be intresting to do, so is anyone a tech? If you are and are willing to answer some questions about the job for me, could you please reply and i will pm you some questions? Thanks for the help in advance

I handle onsite support, a little network administration, a few programming projects, and, when bored, I also making purchasing decisions for a research group. I'm also bored at the moment so question away.

 

[minendo]

Originally posted by: Tyler
I don't know why people thing that fixing other people's problems sounds like an interesting career choice.

I don't know why notfred thinks other people enjoy reading his constant thread craps.

 

[aphex]

Originally posted by: minendo

Originally posted by: Tyler
I don't know why people thing that fixing other people's problems sounds like an interesting career choice.

I don't know why notfred thinks other people enjoy reading his constant thread craps.

I dunno why i love quoting you so much

 

[Jugernot]

Originally posted by: aves2k

Originally posted by: Tyler
I don't know why people thing that fixing other people's problems sounds like an interesting career choice.

Isn't every job just solving someone else's problems?

I guess if you want to say that the people who make SPAM are fixing a problem, then yes.

 

[Aves]

Originally posted by: Jugernot

Originally posted by: aves2k

Originally posted by: Tyler
I don't know why people thing that fixing other people's problems sounds like an interesting career choice.

Isn't every job just solving someone else's problems?

I guess if you want to say that the people who make SPAM are fixing a problem, then yes.

The Hormel company needs SPAM to sell and it doesn't appear out of thin air, that's a problem. The people that make it solve that problem.

 

[chiwawa626]

Originally posted by: Jugernot

Originally posted by: aves2k

Originally posted by: Tyler
I don't know why people thing that fixing other people's problems sounds like an interesting career choice.

Isn't every job just solving someone else's problems?

I guess if you want to say that the people who make SPAM are fixing a problem, then yes.

Some of us dont know where to get porn and dick/breast enhancers.
thkx, i got ur pm