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Anyone familiar with Request Tracker?

B

Booty

Senior member
Am having a hell of a time finishing it. I keep getting this annoying 'almost there...' page, telling me that I haven't yet configured the webserver properly for the mod_perl or fastcgi handlers.

I've read and re-read (and re-re-read) all the documentation I can find, and I just don't see what I'm doing wrong. I don't want to type too much more in case no one here replies, but if someone can help I'll go ahead and post the exact steps I took and all that good stuff.

TIA
 
RequestTracker is available as an apt-get package for Debian; if you did so, you shouldn't have needed to manually download the source, compile it yourself.

All you had to do was type the following from command line:
apt-get install request-tracker

I never tried installing RT on a debian server via apt-get but apt-get is a very good packaging system for Debian. I've installed RT on a freebsd server previously via the ports system without any problems.
 
As an addendum, it looks like you've installed RT without its dependencies for mod_perl and fastcgi? If so, then I can safely assume you installed it manually instead of using apt-get. apt-get will take care of all dependencies for you. 🙂
 
at wiki.bestpractical.com there is an article specifically on debian. I have not read it though, as I use CentOS.
 
there is a wiki page for Ubuntu that you could also use to nudge you in the right direction. I'm getting it set up on debian this week, I had it on a VM ubuntu box for evaluation.
 
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