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Anyone ever write a letter to corporate?

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UPDATE: I spent about 15-20 minutes typing up a decent letter explaining my complaints and frustration with their customer service as far as addressing my issues via phone/email. Most of it was a typical response, but in the end, I was issued a $96 credit - which is basically 1/2 of the credit I found was. Overall, not too shabby.

So basically... sending a letter to corporate does pay off :biggrin:

50% is still an F

You didn't bitch enough
 
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