I had state farm for almost 15 years and had them insure everything under the sun. They were my first insurance company and I began using them when I got my driving permit. They insured my auto, property, home owners, umbrella policy etc etc etc. I made probably 3 minor claims to my auto in that time span. I hit a deer one night in my car and using some bullshit reasoning denied my claims. They only replaced half of my bumper and the other half was denied. They called it "existing damage". I had pictures of my vehicle the next morning before I washed it covered in blood,fur and animal guts were all over the car, not just on the part they paid out.
In addition, they sent me to one of their "recommended" service centers. A sham of an auto body shop that failed to diagnose a vibration in my car's front suspension. I had hit the deer at highway speeds and ran over it. As a result, I bent the rim of a wheel. I had to take the vehicle to another mechanic of my own choice and the problem was diagnosed by SIMPLY PULLING OFF THE RIM from the vehicle!! A pair of eyes was all that was needed to see the misshapen rim and their "recommended" service center pissed my time away and argued with me that the damage was fixed and they didn't know where the vibration was coming from.
I ended up getting the rest of the car fixed on my own dime. I was so pissed off, I pulled everything I had with State Farm. My house, properties, umbrella policy and the auto and moved to liberty mutual. Fuck you State Farm! Your snarky know-it-all claims department can eat my shit!