My cousin called to tell me that the DVD drive on the computer I built for them does not work anymore. She said that the other day she was in the computer room but not actually working on the computer when she heard a funny noise come from the computer. She ignored it at the time but apparently the next time they tried to use the DVD drive it would not eject. Using a paperclip, I was able to open the drive and I found a CD inside that was broken into about 12 pieces with jagged edges. The DVD drive does not work anymore, not even a power light.
Questions:
Has anyone ever had this happen to them?
Will I be able to RMA this drive (only 6 months old)?
Questions:
Has anyone ever had this happen to them?
Will I be able to RMA this drive (only 6 months old)?
