Anyone else have trouble w/FEDEX?

[Twofootputt]

Shipped computer to my daughter at school in NYC via FEDEX to avoid UPS repackaging fees. Packed thoroughly, but arrived with CPU heatsink & fan rattling around inside. I want FEDEX to send it out for repair or send $$ (Claimed $800 value on paperwork) Sent in receipts, my daughter filled out claim form, when I called to see wassup, they closed the claim because they couldn't get an answer at my daughter's phone. No idea where receipts are (I have originals) I think my next try will be District manager. Any advice appreciated.

 

Keep calling. The squeaky hinge gets the oil. That's how these things work.

 

[deejayshakur]

no, but in general, i hate ups more.

 

[Vertimus]

#include "lame.h"

FED EX+UPS=Fed Up

 

[Murphyrulez]

My sister in law works for Fedex Custom Critical. Want me to get her on the case?

 

[alexdp]

Originally posted by: Murphyrulez
My sister in law works for Fedex Custom Critical. Want me to get her on the case?

Hi, I could really use your help. I read that your sister in law works
for fedex claims. I got totally screwed by fedex, you can read the story
here
http://forums.anandtech.com/messageview.cfm?catid=38&threadid=1292105&highlight_key=y&keyword1=fedex
Anyways im trying to either get the money I claimed back or just get the
damn thing fixed, ive talked to about a dozen people and no one wants to
help. Id REALLY appreciate it if you could do somethin for me.

 

[Twofootputt]

Thanks, Murphy. I spoke with someone today who says three days for a decision. I'll wait.