Anyone else have problems with SurfBoard cable modems?

TJN23

Golden Member
May 4, 2002
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I've had a Motorola SurfBoard 5100 cable modem for 2.5 months now, and it sucks - drops signals, hangs, upstream power sometimes way too high...

4 techs have come out on 4 different occasions and there seems to be nothing wrong with the line itself (signals are fine)

Today they're comin to replace the modem, but I'm afraid it's gunna be another Surfboard :( Guys in the networking thread said that the surfboards have a high failure rate :( I've requested another brand but all's they carry are surfboards

I'm only going to be using the cable internet service for another ~20 days so buying a new modem isn't worth it
 

aphex

Moderator<br>All Things Apple
Moderator
Jul 19, 2001
38,572
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Actually, everything i've heard is that the surfboards have a much lower failure rate than the toshibas & 3COM's ....

I've had 2 surfboards for the past 4 years and they have been great...
 

GeekDrew

Diamond Member
Jun 7, 2000
9,099
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I have a bulky 3Com cable modem and it has caused me nothing but trouble. Besides its big bulky odd size, I have to hard reboot it every day or two.
 

TJN23

Golden Member
May 4, 2002
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i had a surfboard 4200 up at school and it worked flawlessly, however this new SB5100 has caused me nothing but probs
 

Ferocious

Diamond Member
Feb 16, 2000
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I've had my SF4200 for 7 or 8 months now and it has worked perfectly.

Too bad my ISP is so stingy though. (448/96 for $40 a month)
 

Encryptic

Diamond Member
May 21, 2003
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I've had a Surfboard through Cox for almost two years and used it at two different places. No problems here...