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anybody use Adobe Connect

I think this is the correct forum, as adobe connect is used with window. I have about 40 computers within a room and about 20 people that connect from outlying locations. The problem we are having is that we have a lot of issues with the audio (people dropping off or audio falls off).
Has anybody had experience with this software? I have tried Adobe, but they are not very good at sending replies.
 
I have a Connect 6 server at work.

Please provide a little more info about the users and their input devices and network connections.
 
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