Did a couple claims (this is back 20+ years ago) with no problems, then had one claim under my comprehensive that I had to fight them to pay out what was fair. I claimed on the comp insurance cuz it was a hit & run on my car while it was parked in a parking lot (they said do it comp, versus collision). I got 3 estimates, presented them to LM, and was told I'd get a check within a week.
My lowest estimate was for $700. My deductible was $100. These idiots sent me a check for $470. WTF??? I went down to their local offices, and they told me the difference was because they estimated the body work would run $17 an hour :shocked: !!! I asked them which chop shop they found reputable body work that cheap?? They assured me that the shop they referred to for that estimate was very reputable. I assured them that if they didn't get me a check for another $130, the next person they'd be talking to would be my lawyer.
I got the check for $130 about a week later. BUT, I should never had had to bug them about it, especially since they'd been more than happy to take my premiums for 5 years at that time! :|
Then, when California passed a new insurance initiative in 88, LM stopped carrying policies for anyone in Cali, since they thought the new law would hurt them. Nice of them, too, to let me know 2 weeks before my insurance was up for renewal that they were not going to renew! Gosh, thanks for all that notice! :roll:
Needless to say, that company will never get another penny from me, ever. You, however, might have better luck with them. Sure hope so!
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