I placed my order for ram and a few other items on Friday, Oct. 13. Here are the emails I got after a week of waiting:
Dear Roland,
I do apologize for this inconvenience but is seems that you do have a
few items that are on backordered. Unfortunately at this time we do not
have a estimated date on when this order will ship out. As soon as it does we
will send you a email confirmation letting you know the tracking
information. If you would like to cancel this order. Please inform me and I would be
happy to assist you.
Sincerely
Kris Mecolick
McGlen Internet Group
Mcglen.com
AccessMicro.com
Techsumer.com
Phone: 1-800-906-6868 ect. 125
Fax: (949) 851-8078
-----Original Message-----
From: Roland White [mailto:rolandwhite@yahoo.com]
Sent: Tuesday, October 17, 2000 6:19 PM
To: custserv@mcglen.com
Subject: Re: Important information regarding your order
I hope the other items have already shipped. I paid
for 2nd day air shipping so I should have received
them already yet I haven't. This order was placed on
the 13th of the month, last Friday.
--- custserv@mcglen.com wrote:
> Dear ROLAND WHITE
>
> Thank you for choosing McGlen.Com. This e-mail is
> in reference to order #596351 and to inform you that
> part #XOHDMSINTKB has been discontinued. We
> apologize for any inconvenience this may have caused
> and appreciate your patience. If you have multiple
> items on the order, you may call our customer
> service department or reply to this e-mail to insure
> the remaining items are processed for shipment or
> have already shipped. If you wish to cancel the
> remaining parts, if any, please call or reply to
> this e-mail promptly. We will be happy to help in
> any way possible. Again, sorry for any inconvenince
> and thank you for your order.
>
> Thank you,
>
> McGlen.Com Customer Support
>
Dear Roland,
I do apologize for this inconvenience but is seems that you do have a
few items that are on backordered. Unfortunately at this time we do not
have a estimated date on when this order will ship out. As soon as it does we
will send you a email confirmation letting you know the tracking
information. If you would like to cancel this order. Please inform me and I would be
happy to assist you.
Sincerely
Kris Mecolick
McGlen Internet Group
Mcglen.com
AccessMicro.com
Techsumer.com
Phone: 1-800-906-6868 ect. 125
Fax: (949) 851-8078
-----Original Message-----
From: Roland White [mailto:rolandwhite@yahoo.com]
Sent: Tuesday, October 17, 2000 6:19 PM
To: custserv@mcglen.com
Subject: Re: Important information regarding your order
I hope the other items have already shipped. I paid
for 2nd day air shipping so I should have received
them already yet I haven't. This order was placed on
the 13th of the month, last Friday.
--- custserv@mcglen.com wrote:
> Dear ROLAND WHITE
>
> Thank you for choosing McGlen.Com. This e-mail is
> in reference to order #596351 and to inform you that
> part #XOHDMSINTKB has been discontinued. We
> apologize for any inconvenience this may have caused
> and appreciate your patience. If you have multiple
> items on the order, you may call our customer
> service department or reply to this e-mail to insure
> the remaining items are processed for shipment or
> have already shipped. If you wish to cancel the
> remaining parts, if any, please call or reply to
> this e-mail promptly. We will be happy to help in
> any way possible. Again, sorry for any inconvenince
> and thank you for your order.
>
> Thank you,
>
> McGlen.Com Customer Support
>