Any waiters/former waiters in here?

Ns1

No Lifer
Jun 17, 2001
55,420
1,600
126
Just curious, how'd you get started? What kinda restaurant did you work in (mom and pop, high profile, somewhere in between...)? What kinda experience did they require? etc etc etc


I'm going to move soon (well maybe not soon...) when I transfer from college, and I don't think what I currently do is enough to pay the bills. I figure being a waiter has better potential, but what are the restaurants looking for? blah blah blah, thanks =)
 

Kev

Lifer
Dec 17, 2001
16,367
4
81
i worked on the banquet staff of a country club for 3 years from when i was 16 until 19. hated it. my dad got me the job cause he was a part time bartender.

i just can't suck up to spoiled rich brats all day and wear a fake smile on my face. but the pay was great ($12/hr for a high school student) so i stuck with it. also they gave us lots of nice free food (i'm talking $40 filets).
 

globalstud

Banned
Sep 10, 2002
205
0
0
With no prior experience or not.
If at all possible, try to get in the newest maybe even better grand opening of an establishment.
The reason is an established place will generally have waiters that have been there for years. They get the better stations, and closing shifts.
This is of the utmost importance. Let's say you have 10 waiters working the floor. The restaurant manager will cut the waitstaff according to business. The person first cut may be lucky to walk out with 40 bucks on a friday night, and be done with work at 10 PM. The closer will walk out with 150-200 bucks. (Where I worked at least)
One other thing, in a franchise like Fridays, the senior waitstaff has more of a say on who should work where than the management does. It is ultimately the managers decision but in these type places managers come and go. Funny thing is the reason why is that the managers get close and friendly with the staff to the point of boffing them. Execs don't like that since that can mean lawsuit.
Another thing if you do get in a new place, they most likely will have people like you that are new and will try hard to hire some people with prior experience. They will definitely give the experienced people the better spots I previously mentioned. What you need to do is absolutely excel in the beginning and let the management know it.
Do not settle for busboy on the promise of being promoted. Busser sometimes make decent money but just don't.
I don't know how good you are at customer service, but always smile and the customer is ALWAYS right. If there's any problem at all with the customer tell the manager immediately. First of all, you are an idiot waiter to the customer no matter how well you present yourself. The customer will always agree with the manager and it will get resolved. If it does not then your manager is a buffoon.

Any questions let me know.
 

globalstud

Banned
Sep 10, 2002
205
0
0
NeuroSynapsis,

With no response, thanks to me wasting my time on you with sound advice. You go on my killfilter.

I can't find it here. Where is it?
 

gopunk

Lifer
Jul 7, 2001
29,239
2
0
Originally posted by: globalstud
NeuroSynapsis,

With no response, thanks to me wasting my time on you with sound advice. You go on my killfilter.

I can't find it here. Where is it?

does not exist.
 

amnesiac

Lifer
Oct 13, 1999
15,781
1
71
Originally posted by: globalstud
NeuroSynapsis,

With no response, thanks to me wasting my time on you with sound advice. You go on my killfilter.

I can't find it here. Where is it?

Looks like someone has a case of the Mondays! :)


NeuroSynapsis - I work in a major chain restaurant. To be honest, I don't think ANY of our new waitstaff has had an ounce of experience, though the company won't hire unless you've been a server for at least a year.

The secret? Lie like a freaking bastard. They don't check references especially in large restaurants with high turnover.

 

globalstud

Banned
Sep 10, 2002
205
0
0
Originally posted by: gopunk
Originally posted by: globalstud
NeuroSynapsis,

With no response, thanks to me wasting my time on you with sound advice. You go on my killfilter.

I can't find it here. Where is it?

does not exist.

Well thanks. Ignore or something? It took me a couple of minutes to type that and no thank you or nothing. Trust me, my advice was from good experience and observation.

 

globalstud

Banned
Sep 10, 2002
205
0
0
Originally posted by: amnesiac 2.0
Originally posted by: globalstud
NeuroSynapsis,

With no response, thanks to me wasting my time on you with sound advice. You go on my killfilter.

I can't find it here. Where is it?

Looks like someone has a case of the Mondays! :)


NeuroSynapsis - I work in a major chain restaurant. To be honest, I don't think ANY of our new waitstaff has had an ounce of experience, though the company won't hire unless you've been a server for at least a year.

The secret? Lie like a freaking bastard. They don't check references especially in large restaurants with high turnover.

You are partly right, grumpy Monday. Doesn't matter. A thanks was in order since I had saved him a major learning experience if he followed it.

 

amnesiac

Lifer
Oct 13, 1999
15,781
1
71
Originally posted by: globalstud
Originally posted by: gopunk
Originally posted by: globalstud
NeuroSynapsis,

With no response, thanks to me wasting my time on you with sound advice. You go on my killfilter.

I can't find it here. Where is it?

does not exist.

Well thanks. Ignore or something? It took me a couple of minutes to type that and no thank you or nothing. Trust me, my advice was from good experience and observation.

Christ dude, has it occured to you that maybe he hasn't had a chance to check the board yet? Some people aren't on here 24/7 you know.
If you really, really felt compelled to give him that info and decided that you MUST get some sort of response, why don't you PM or Email it to him?
You seriously need to chill out.
 

tcsenter

Lifer
Sep 7, 2001
18,949
575
126
Just curious, how'd you get started? What kinda restaurant did you work in (mom and pop, high profile, somewhere in between...)? What kinda experience did they require? etc etc etc
I worked in the restaurant business for years, roughly from 16 - 22, and to tell you the truth, I kinda miss it. I worked in a couple nice places and I had a good mentor.

In the right establishment, serving the right community/class of people, with the right management, bartending and waiting tables can be very fun, and yes it can be lucrative, if you're good at it, but you have to be someone who finds something redeeming about the business or you'll hate it, not unlike any other job. It should go without saying that 'good' places to work are hard to find.

What I meant about having a good mentor is that, this guy had "vision" about what he called the "hospitality service" industry. This guy could say things in such a way as to make prostitution sound like a noble endeavor of service to mankind.

It was all about 'making people happy', that food and beverage were merely the vessel, happiness and a memorable experience were the destinations, you were the captain responsible for getting your clients there. Yeah, I know, kinda corny, but this guy BELIEVED it! He was very enthusiastic about all aspects of food and beverage service.

It should also go without saying that this was not a cookie-cutter chain restaurant, where you could substitute Chardonnay for Beaujolais and 99% of the people would never know the difference. This was a bit higher class than that. I highly recommend that you find a place where the sophistication of your clientele is not limited to whether the french fries are hot or whether there is ketchup on the table...you know?

But, having said that, you DON'T start as a waiter in these places without prior experience, you start as a bussboy. Believe it or not, a good waiter or bartender is a skill that is difficult to come by. Some people have it, some people don't. I think its something that is very maligned or berated by people who have never done it and think any high school drop-out can be a waiter. While that may be true for the Bob's Gristle Shack type establishments, it is not the case for a true sit-down dining establishment where your beverage comes in something other than 'shatter-resistant' plastic cups.

When you see a good waiter in action, it is very impressive. Though, even at a middle-class restaurant that leans toward a higher class of people such as Outback Steak House, a good waiter can make a lot of money.