So I've got a phone interview with a corporate IT person for an IT Admin. position tomorrow (5/20). I've been with the company 4 years, two of which while still in college, thus no "real" experience, but I do hold my A+, Net+, and 2003 MCSA (yes, I know certs are worthless w/o experience). I've already had a standard interview that also included tech questions from in-house IT, but I now have to interview with corporate.
What kind of technical questions can I expect with these duties:
Installation and/or troubleshooting of:
Software
Network Printers
Workstations/Laptops
Network "problems"
System Problems (and logging)
Network is Novell with Win 2003 file servers and XP workstations. Corporate has a huge grip on the IT dept. and doesn't let them do much other than knick/knack stuff and emergency repairs.
Questions I'm prepared for:
How do you handle a high pressure situation?
How do you handle an angry/rude user?
How do you handle a user who is performing/requesting non-authorized actions?
Basically it's boiling down to me (with education) and 3 others with much less education, but 'some' experience (they've all been there about as long as me, so it's old experience).
Help.
Please!
(Sorry it's so long...)
What kind of technical questions can I expect with these duties:
Installation and/or troubleshooting of:
Software
Network Printers
Workstations/Laptops
Network "problems"
System Problems (and logging)
Network is Novell with Win 2003 file servers and XP workstations. Corporate has a huge grip on the IT dept. and doesn't let them do much other than knick/knack stuff and emergency repairs.
Questions I'm prepared for:
How do you handle a high pressure situation?
How do you handle an angry/rude user?
How do you handle a user who is performing/requesting non-authorized actions?
Basically it's boiling down to me (with education) and 3 others with much less education, but 'some' experience (they've all been there about as long as me, so it's old experience).
Help.
Please!
(Sorry it's so long...)
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