Discussion Any advice for an IT novice?

EagerAmoeba

Junior Member
Jun 23, 2020
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I'm new to the IT world and was wondering what are some areas or key concepts a novice, such as myself, should consider learning along side the fundamentals of IT?


I am currently enrolled in a software development certification course in Java programming at my local community college. My ambition for learning to code comes from my interest in mobile application development, as such I've been practicing a bit using Android Studio and have created a couple simple practice apps such as a dice roll app, and a quiz game app.


Along with taking classes, In may I enrolled in Google's IT Support Specialist certification course on Coursera. I just completed the first course, IT Fundamentals, out of five. I also began to dabble in VirtualBox to learn Linux because I wanted to learn to use the command terminal, and just generally familiarize myself with the operating system through day-to-day use.


My question to you all is, what other areas or concepts of IT should I look into in regards to, not just furthering my own knowledge, but also when applying for entry-level positions? I'm curious about help desk roles or systems/network administration roles but I'm still not entirely sure what area of IT I want to focus and seek employment in. What other job roles are available for entry-level? I don't have any IT work experience, so I'm thinking of taking the A+ certification early next year once I'm finished with college, and Google's IT course. Any beginner IT project ideas that can help get my foot in the door?
 

ultimatebob

Lifer
Jul 1, 2001
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I'd get an AWS certification. Unless you really want to be doing desktop repair after you graduate, that's going to be worth a lot more than an A+ certification would.
 
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EagerAmoeba

Junior Member
Jun 23, 2020
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I'd get an AWS certification. Unless you really want to be doing desktop repair after you graduate, that's going to be worth a lot more than an A+ certification would.
Thank you for the reply. What benefit is there to being AWS certified? what type of positions will an AWS certification be most beneficial?I 've heard it said that everything is moving to the cloud so I am atleast somewhat aware that it's an important area of IT, I'm just not too familiar with it.
 

Exterous

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Jun 20, 2006
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Thank you for the reply. What benefit is there to being AWS certified? what type of positions will an AWS certification be most beneficial?I 've heard it said that everything is moving to the cloud so I am atleast somewhat aware that it's an important area of IT, I'm just not too familiar with it.
Not everything is moving to the cloud. I think there is more understanding of what "the cloud" can do and can't do well and people are pulling back a bit. Data proximity is a potential reason if your data has to be generated locally. Cost is another - especially if your workloads are relatively consistent.

I think a lot of potential positions would look favorably on an AWS or Microsoft cloud certification. Sys admins, network engineers, programmers. All have areas of operations in the cloud.

Sys admin role is probably in trouble a bit long term. A lot of traditional responsibilities are being abstracted away so you need fewer and fewer sys admins to run your stuff. If I were learning now I'd focus more on things like JSON or YAML and containers. If you still want to dip your toes into Sys admin stuff or Azure cloud stuff Microsoft is making Powershell surprisingly flexible and now in v7 you can do things across Mac, Linux and Windows not to mention Azure. I mention Azure because, while many like and are comfortable with AWS, there are some things that just don't make sense to run in AWS if you have the choice. Domain join is a mess compared to Azure. So is SharePoint and SCCM. And the Azure interface is easier for MS familiar companies to adjust to.

Edit: For beginner projects start getting familiar with all the OS versions. It will make you a lot more attractive applicant to be able to support Mac, Linux and windows and open up more job options in case someone is only looking for linux help or something. Home labs are usually pretty easy to do in IT to learn. I mean you can run some distros on a raspberry pi so its cheap to get started. And there are other potential options like running VMs locally. I think most places don't expect much experience with entry level jobs as long as you can think critically though a problem and know how to search for an answer (ask more experienced employees, search the internal KB if it exists, google). Many expect to need to train up staff to some extent so are more forgiving of a lower skill level if your people skills are good. You can also get free credits from AWS and Azure to start playing in the cloud. I think they even have some free classes or walkthroughs to get you started
 
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ultimatebob

Lifer
Jul 1, 2001
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Yeah, traditional sys admin jobs are disappearing somewhat, with DevOps jobs replacing them.

To be a successful DevOps person, you need programming skills (Java is a good start, but bash scripting and Python seem to be more popular in that field), system administration skills, and cloud computing skills. That's why I recommended the AWS certification.
 

purbeast0

No Lifer
Sep 13, 2001
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My first advice would be to decide if you are getting into IT or software development.

And if you are going to get into development, certificates are 100% worthless in the real world.
 
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Captante

Lifer
Oct 20, 2003
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I do have to say that while I have multiple Novell and Microsoft certifications I've gotten more work with that dang A+ certification then any other single thing. The irony is that MY A+ is based on Win 95/NT and is so old its "grandfathered" to lifetime!

Unfortunately a lot of said "work" is of the help-desk variety and talking people through rebooting their cable-modems etc gets old fast.
 
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First question I have for you is how old are you?

If you're trying to come in at mid-age I can't say it's the best move - especially right now when outsourcing is more prevalent then ever.

I'd go with ultimatebob's suggestion of an AWS cert - but the fact that you are asking why and what benefit tells me that IT might not be for you.

So aside from that - that leaves programming/software dev like purbeast0 mentioned. Study up on a newer language that is growing - yet somewhat scarce in the market so you can differentiate.
 
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I do have to say that while I have multiple Novell and Microsoft certifications I've gotten more work with that dang A+ certification then any other single thing. The irony is that MY A+ is based on Win 95/NT and is so old its "grandfathered" to lifetime!

Unfortunately a lot of said "work" is of the help-desk variety and talking people through rebooting their cable-modems etc gets old fast.

That's fucking sad and pathetic.

I thought about getting it just for kicks - and then they implemented expiring/renewing ones and I laughed. The cert is already considered a joke - and now they just want to try and make tons of money off it. I really hope companies see it for what it is.
 
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I mean - to be honest - at this point based on where you are at this should be a question that you are able to answer yourself....

You should be steering yourself from the start down the path of things like Net-Admin/SysAdmin/DBA.... Software Dev... Consulting....SAP/ERP systems.... SOMETHING.


If you're going in at a "tech support" level and hoping to advance you're gonna have a bad time.
 
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Captante

Lifer
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That's fucking sad and pathetic.

I thought about getting it just for kicks - and then they implemented expiring/renewing ones and I laughed. The cert is already considered a joke - and now they just want to try and make money off it. I really hope companies see it for what it is.


Pretty much nailed it ... A+ was literally the first certification I got way back when and I'd say half of the content I actually studied is now many years obsolete.

I never took it seriously myself however I STILL get emails from headhunters in which its all they seem to care about.

:rolleyes:
 

Scarpozzi

Lifer
Jun 13, 2000
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What I'm finally seeing is that many IT managers aren't true tech people anymore.

They want to manage 'software as a service' contracts and don't really understand or care about the tech behind it. Dangerous world for end users with those asshats running things.
 

Scarpozzi

Lifer
Jun 13, 2000
26,391
1,780
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I do have to say that while I have multiple Novell and Microsoft certifications I've gotten more work with that dang A+ certification then any other single thing. The irony is that MY A+ is based on Win 95/NT and is so old its "grandfathered" to lifetime!

Unfortunately a lot of said "work" is of the help-desk variety and talking people through rebooting their cable-modems etc gets old fast.
I'm a CNA 5 and 6...Everyone assumes I used to work in a hospital or mental ward.
 
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Captante

Lifer
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I'm a CNA 5 and 6...Everyone assumes I used to work in a hospital or mental ward.


Too bad Novell is mostly dead ... had a lot going for it over Microsoft once you had everything up and running especially in terms of security.
 

Scarpozzi

Lifer
Jun 13, 2000
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Too bad Novell is mostly dead ... had a lot going for it over Microsoft once you had everything up and running especially in terms of security.
I know. Novell was great and I miss eDirectory pretty bad. I ran a bunch of clusters, Netmail, iChain, Access Manager and Extend. About the time I started moving things more to Linux and off 6.5, I changed jobs in a new city. It didn't take my old employer long to dismantle everything because they couldn't support it.
 
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Kaido

Elite Member & Kitchen Overlord
Feb 14, 2004
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What I'm finally seeing is that many IT managers aren't true tech people anymore.

They want to manage 'software as a service' contracts and don't really understand or care about the tech behind it.

Been the case for as long as I can remember really

At the larger companies I've worked at, there is a big disconnect between being a techie & being a manager. At smaller shops, you have to know what you're doing because stuff doesn't get done by magic due to lack of manpower. At bigger shops, it's more about meetings & budgets & whatnot. You wonder why big places like Target & Home Depot get hacked & it's because of bureaucracy. Things just get slow & expensive as companies grow larger. It's no different than Enron or how the banks needed a bailout before. Distancing happens, corruption happens, etc.
 

Scarpozzi

Lifer
Jun 13, 2000
26,391
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At the larger companies I've worked at, there is a big disconnect between being a techie & being a manager. At smaller shops, you have to know what you're doing because stuff doesn't get done by magic due to lack of manpower. At bigger shops, it's more about meetings & budgets & whatnot. You wonder why big places like Target & Home Depot get hacked & it's because of bureaucracy. Things just get slow & expensive as companies grow larger. It's no different than Enron or how the banks needed a bailout before. Distancing happens, corruption happens, etc.
Yeah. I'm citing a specific situation where there was a bossman that used to be a programmer. No offense to purist programmers here, but mechanical minds tend to make better IT folks because of how they visualize the OSI model. He wasn't the best, but at least had the technical background and desire to run a corporate shop with a balanced org chart. He was replaced by a dental hygienist that doesn't want to support anything because they don't understand the technology and don't want the responsibility. That's totally different than trusting staff or identifying cost savings in moving things to the cloud. In this case, there are people on staff and existing software contracts that can make a lot of technology pretty cheap to run....but that's not how they're operating. I just hate seeing the world filling up with these posers just because IT jobs pay more.
 
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Kaido

Elite Member & Kitchen Overlord
Feb 14, 2004
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I'm new to the IT world and was wondering what are some areas or key concepts a novice, such as myself, should consider learning along side the fundamentals of IT?


I am currently enrolled in a software development certification course in Java programming at my local community college. My ambition for learning to code comes from my interest in mobile application development, as such I've been practicing a bit using Android Studio and have created a couple simple practice apps such as a dice roll app, and a quiz game app.


Along with taking classes, In may I enrolled in Google's IT Support Specialist certification course on Coursera. I just completed the first course, IT Fundamentals, out of five. I also began to dabble in VirtualBox to learn Linux because I wanted to learn to use the command terminal, and just generally familiarize myself with the operating system through day-to-day use.


My question to you all is, what other areas or concepts of IT should I look into in regards to, not just furthering my own knowledge, but also when applying for entry-level positions? I'm curious about help desk roles or systems/network administration roles but I'm still not entirely sure what area of IT I want to focus and seek employment in. What other job roles are available for entry-level? I don't have any IT work experience, so I'm thinking of taking the A+ certification early next year once I'm finished with college, and Google's IT course. Any beginner IT project ideas that can help get my foot in the door?

I used to specialize in career placement & will give you a different perspective. Let me ask you two questions first:

1. How much money do you want to make? This is still a bit of a taboo question in our country, so let's talk about it for a minute to explain why that question is actually important. Money itself is not important, but rather, the lifestyle you want to live requires financial support. Things like being able to live in a safe neighborhood, drive a reliable car, eat well, have good health insurance, etc. are all dependent on your income. Fortunately, these days, payscales are readily available for virtually any type of job out there, thanks to sites like Glassdoor & Indeed. You can see the starting salary, the average, and the top-end expert amounts these days. There are clear paths to getting trained up & certified for most jobs. There are over 14,000 unique types of jobs available & we current have a strong need for good workers - there are more than 5 million job openings as of today. If you're willing to hustle, the world is your oyster. The reason I ask the financial question is because if you want to achieve your goal, then you need to set a goal, and part of that goal includes a price target.

2. Where do you want to get your fulfillment from? There are four options: first, you get your fulfillment from work & really love your job. Second, you get your fulfillment outside of work, and your job is used as a tool to pay for your outside fulfillment, such as a hobby. Third, you get your fulfillment from both work & outside of work. Fourth, you're not driven by fulfillment. These options were not clear to me when I first got into the career-decision field, because I thought that everyone would naturally want to get fulfillment from their job, but for some people, a job is just a job, and that's okay! Everyone is different. I have a friend who became a dentist in order to pay for motor toys to use outside of work - quads, jet-skis, etc. He spends tens of thousands of dollars on off-road & water toys & absolutely LOVES it! For me, I can't stand not liking my work. I've worked at jobs I've hated & it just drove me bananas!

So the fulfillment question is something you'll have to think about in-depth for a bit to figure out where you stand. When you couple that with a salary range target, you can start to piece together a pretty good path forward. I'd also suggest looking at things from 3 perspectives:

1. Bucket list
2. 5-year plan
3. Short-term needs

Not to get morbid about it, but you're going to die someday. I always tell people to plan on living until they're 100 years old, as that's a nice round number. Between now & then, how do you want to add meaning to your life? A large part of this has to do with where you get your fulfillment from, because maybe you need a good job that you love, maybe you need good hobbies, maybe you need both, maybe you don't need either. The easiest thing in the world is to live a reactive life where you just coast through without making any real decisions for yourself & just kind of end up with mediocre results. When surveyed, 84% of Americans said they didn't just dislike their jobs, but actually hated their jobs. The good news is, this is a free country with endless opportunity, so you're 100% free to live as proactive of a life as you decide you care to. This can be kind of a big pill to swallow, however, which is why I'm writing this post to try to help clarify things!

So, between now & when your life lease on earth comes up, what's on your bucket list? This doesn't have to be anything fancy, but just write down a list of things you'd like to do before you kick the bucket. Do you want an amazing job? Do you want to save the world? Do you just want enough money to not stress about life too much? Write out a few ideas & chip away on this list over time & kind of build it up to create a clear picture of things you wish you could do. After that, do the same thing for a 5-year plan. Having a 5-year plan is one of the most effective ways of actually getting "big picture" stuff done long-term, because it gives you a clear direction to follow. Without this, it's easy to feel pressured into taking whatever comes your way, instead of being selective about what you do in order to meet your goals. Last is your short-term needs, like where to get a job right now, how to get your foot in the door, what programs & classes & certifications to take, and so on.

For most people, it can be difficult to separate the short-term anxiety from the confidence of having a solid, long-term plan, because we feel pressured to act. But I can tell you that people who make things like bucket lists, 5-year plans, and so on generally live happier & better-paid lives. The statistics say that simply getting a college degree will earn you over one million dollars more in your lifetime than not having a college degree. This isn't the case for every single person in every single scenario, but the statistics exist because they're based on facts as applied to the majority of people. The majority of people aren't going to become the next Bill Gates, Steve Jobs, or Elon Musk, mostly because if we all had that kind of endless, big-picture drive, we'd all be doing it already!

One thing that's really important to keep in mind is that most jobs just require a warm body. That means that companies need people in specific jobs to fulfill certain roles so that the work gets done. For me, that helped take out some of the fear of getting a job, because it not only reduces the mental pressure, but also made me realize that there's no perfect dream job out there for you, but rather a job that is a good fit, coupled with a good attitude that you bring to the table. I've seen people making millions who are absolutely miserable, and I've seen people at poverty level who are happier than anyone doing what they do. This is why it's so important to be proactive about your future in terms of deciding how much money you want to make & where you get your fulfillment from, because it's easier than anything to simply drift into a job & stay there for the rest of your life & not be super motivated about anything at all, which is totally fine IF that's what you want.

I felt a lot of pressure to just get a job when I was in school & didn't really have any kind of plan beyond that. I've made a couple major career changes in my life as I started thinking more about what I wanted, and when I started realizing that it wasn't a big, scary task, but rather just me making some proactive decisions about what I wanted long-term & then putting a simple plan into place to make it happen. The reality is, you really only need 3 things to get the job you want:

1. Be willing to work
2. Be willing to learn
3. Be willing to relocate

If you don't have a work ethic, if you aren't willing to study & do continuous education, and if you aren't willing to move, then your options are going to be extremely limited in the job market. If you simply decide that you'll do what it takes to do the work at a job, if you're willing to go to school or take online classes & stay engaged on the cutting-edge of your field so that you always stay relevant, and if you're willing to move to get a job (or a better job), then the world really is your oyster! Again, this can feel pretty weighty at first, like you don't have much choice in the matter, but surprisingly, going from an interest & ability in something like coding to actually doing it for a job is not as big of a leap as you'd think! Being able to look at things more objectively is largely dependent on whether or not you've put a few minutes into thinking about what you want to do for work, how much you want to make, where you want to live, what you want to do all day, etc. Tech is a huge, multi-segmented field these days & you can get a job doing so many different things, so it really helps to set up some targets to help guide you into where you want to go!

If you'd like to dive deeper, feel free to ask more questions! Once you craft a clear picture of what you want for your future, then the rest is just making a simple plan to fill in the gaps between where you want to be & where you are today, which really helps bypass the weight of anxiety in terms of feeling unsure about things & feeling forced to make decisions that don't help you on your path forward. Once you look at life & your job as nuts & bolts, it really helps clarify things & give you the confidence to move forward towards living a personally-fulfilling live where you not only survive, but thrive!
 

Kaido

Elite Member & Kitchen Overlord
Feb 14, 2004
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Yeah. I'm citing a specific situation where there was a bossman that used to be a programmer. No offense to purist programmers here, but mechanical minds tend to make better IT folks because of how they visualize the OSI model. He wasn't the best, but at least had the technical background and desire to run a corporate shop with a balanced org chart. He was replaced by a dental hygienist that doesn't want to support anything because they don't understand the technology and don't want the responsibility. That's totally different than trusting staff or identifying cost savings in moving things to the cloud. In this case, there are people on staff and existing software contracts that can make a lot of technology pretty cheap to run....but that's not how they're operating. I just hate seeing the world filling up with these posers just because IT jobs pay more.

The reality that I've discovered is that every ship needs a captain. You need someone to not only define a solid, clear path forward, but also reign things in & enforce that path so that stuff actually gets done. That's why startups can come in & crush huge companies. The Silicon Cowboys documentary on Netflix showcases how Compaq came in & beat IBM at their own game, because IBM was too entrenched to move. And that's why people like Kelly Johnson & Adrian Newey were so effective at their respective jobs at the Skunk Works & designing winning race cars, and why products like the Pontiac Aztek came out so terrible, due to being designed by a committee. You can look at people like Steve Jobs and say "iPhone" and Elon Musk and say "electric cars" because they've got a clear focus & are effective in marshaling the resources required to fulfill their vision. And you can see the opposite all over the place, most recently with our country's response to COVID...we just recorded the highest one-day total coronavirus cases since April while the government is ending federal support for testing sites, whereas New Zealand got really serious about it in order to eliminate the virus.

Life is crazy.
 
Nov 8, 2012
20,842
4,785
146
The reality that I've discovered is that every ship needs a captain. You need someone to not only define a solid, clear path forward, but also reign things in & enforce that path so that stuff actually gets done. That's why startups can come in & crush huge companies. The Silicon Cowboys documentary on Netflix showcases how Compaq came in & beat IBM at their own game, because IBM was too entrenched to move. And that's why people like Kelly Johnson & Adrian Newey were so effective at their respective jobs at the Skunk Works & designing winning race cars, and why products like the Pontiac Aztek came out so terrible, due to being designed by a committee. You can look at people like Steve Jobs and say "iPhone" and Elon Musk and say "electric cars" because they've got a clear focus & are effective in marshaling the resources required to fulfill their vision. And you can see the opposite all over the place, most recently with our country's response to COVID...we just recorded the highest one-day total coronavirus cases since April while the government is ending federal support for testing sites, whereas New Zealand got really serious about it in order to eliminate the virus.

Life is crazy.

Yeap, I totally agree with that general sentiment.

Having a solid plan - even if it's not the BEST plan - and forcing people to put their heads down is often times better than running around in circles for months in order to try and craft a plan.

This is precisely why companies like Boeing are losing to SpaceX (among many other loses from Boeing).



This is also why some people don't understand why management positions in general get paid higher. Keeping heads down instead of running around like chickens with their heads cut-off is vitally important.
 
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Kaido

Elite Member & Kitchen Overlord
Feb 14, 2004
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Yeap, I totally agree with that general sentiment.

Having a solid plan - even if it's not the BEST plan - and forcing people to put their heads down is often times better than running around in circles for months in order to try and craft a plan.

This is precisely why companies like Boeing are losing to SpaceX (among many other loses from Boeing).



This is also why some people don't understand why management positions in general get paid higher. Keeping heads down instead of running around like chickens with their heads cut-off is vitally important.

I've come to accept the idea that I believe making a sub-par decision & moving forward is definitely better than "diffusion insanity" from having no clear direction, because then at least you're making progress on things instead of just dithering. This is actually a technique I recently adopted myself on a personal level, because I get really sucked into the big-picture "all or nothing" attitude when it comes to doing quality work on my projects & end up stalling out from trying to achieve perfection on the first go-around. My approach is called "GBB" aka "Good, Better, Best". The idea is that if you can't have the best, how can you do better? And if you can't make it better, then what's the bare-minimum required to be "good enough" to meet requirement?

An amazing amount of things in life are totally fine with a "good enough" approach, surprisingly! Like, I enjoy cooking & eating according to my macros for fitness & health, but I had an emergency network problem to deal with last night for a customer & ended up stopping at McDonalds to get a triple burger at 2am in the morning to get some energy haha. Not the most ideal fuel source or timing, but eh...it was good enough & got me by lol.