Antec sucks.

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Midwayman

Midwayman

Diamond Member
Jan 28, 2000
5,723
325
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Man, I'm pissed at Antec. I bought an Antec true power trio, and the thing never worked 100% right. Sometimes no fan, sometimes it wouldn't respond to the power button. Eventually the thing died completely and it went in for RMA. They sent a brand new tru power trio (The new series) as a replacement and I was stoked to get a brand new unit rather than a repair. However I had got a new one in the interim (It took over a month to get the RMA) So the PS sat on the shelf until last night when I put it in a new rig I was building. That PS lasted a grand total of 15 minutes before It wouldn't power up anymore. No response to bridging green and black on the 24 pin connector. Bah. 2/2 crappy supplies and I thought Antec was supposed to be a premium PS vendor. Safe to say I'll never be buying their power supplies again.
 
G

Gigantopithecus

Diamond Member
Dec 14, 2004
7,664
0
71
Strange, I've put about 500 Antec PSUs in various builds over the years and have had nine go bad. You either have shit for luck, or...you're doing it wrong.
 
Midwayman

Midwayman

Diamond Member
Jan 28, 2000
5,723
325
126
Yah. I assume its just bad luck, but it doesn't make me any less annoyed. Oddly, all the cheapo PS I'd had over the years- zero problems. I spring for a nice one, and bam. Oh well.
 
Sunny129

Sunny129

Diamond Member
Nov 14, 2000
4,823
6
81
LOL_Wut_Axel said:
The NEO ECO and TruePower New series are very solid. Bad "luck", I guess.
Click to expand...
+1

...while i'm not as enthusiastic about the TruePower series (i got away from that line some time ago after experiencing consecutive cases of "back luck" myself) and have gone with SeaSonic built units ever since, i can certainly vouch for the NEO ECO series...or at the very least, the NEO ECO 620C, which i have in one of my rigs, and is rock solid. its the best Antec PSU i've had in a long time.
 
LOL_Wut_Axel

LOL_Wut_Axel

Diamond Member
Mar 26, 2011
4,310
8
81
Sunny129 said:
+1

...while i'm not as enthusiastic about the TruePower series (i got away from that line some time ago after experiencing consecutive cases of "back luck" myself) and have gone with SeaSonic built units ever since, i can certainly vouch for the NEO ECO series...or at the very least, the NEO ECO 620C, which i have in one of my rigs, and is rock solid. its the best Antec PSU i've had in a long time.
Click to expand...

The NEO ECO 620C is actually a rebranded Seasonic S12II 620 with a bit lower efficiency. That's why so many people have said it's so solid.
 
Zap

Zap

Elite Member
Oct 13, 1999
22,377
7
81
Sunny129 said:
...while i'm not as enthusiastic about the TruePower series (i got away from that line some time ago after experiencing consecutive cases of "back luck" myself) and have gone with SeaSonic built units ever since
Click to expand...

Hint: True Power Trio and True Power New are made by SeaSonic.
 
A

Antec_Jessie

Junior Member
Sep 20, 2010
15
0
0
www.antec.com
Midwayman said:
Man, I'm pissed at Antec. I bought an Antec true power trio, and the thing never worked 100% right. Sometimes no fan, sometimes it wouldn't respond to the power button. Eventually the thing died completely and it went in for RMA. They sent a brand new tru power trio (The new series) as a replacement and I was stoked to get a brand new unit rather than a repair. However I had got a new one in the interim (It took over a month to get the RMA) So the PS sat on the shelf until last night when I put it in a new rig I was building. That PS lasted a grand total of 15 minutes before It wouldn't power up anymore. No response to bridging green and black on the 24 pin connector. Bah. 2/2 crappy supplies and I thought Antec was supposed to be a premium PS vendor. Safe to say I'll never be buying their power supplies again.
Click to expand...

Bad luck or not, we want to make this right. Send me an email at VIP@Antec.com with your RMA number and we'll get this sorted straight away.


Thanks,

Jessie Lawrence
NA Communications Manager
Antec Inc.
 
Arkaign

Arkaign

Lifer
Oct 27, 2006
20,736
1,379
126
Wow, sorry about the bad luck! I've usually used Antecs in my personal builds and for those with more than bottom-level budgets, and have seen a grand total of 1 failure out of ~200 or so during the past 5-6 years, and that was one that was probably overworked (430W with overclocked/overvolted PhII, GTX465, and tons of hdds/fans).
 
AMDZen

AMDZen

Lifer
Apr 15, 2004
12,589
0
76
Wow, props to Antec. Glad to see that.

I've personally never had issues with the PSU's made by SeaSonic. In fact I seek those out. Seasonic are some of the best PSU's out there
 
C

C1

Platinum Member
Feb 21, 2008
2,396
114
106
Ive had good luck with Antec (based on half dozen unit sample). However, there was criticism that many newer units did not hold up as well as older models.
 
chihlidog

chihlidog

Senior member
Apr 12, 2011
884
1
81
Wow. Interesting thread. I quite like Antec products (as evidenced by my sig) and seeing the post here just made me like the company even more. Great work, Jessie. Please keep it up.
 
kage69

kage69

Lifer
Jul 17, 2003
31,404
47,720
136
I too think Lady Luck probably just thinks you suck (she's a bitch tho right?)

I've used Antecs at home, and in builds I've put together for friends, family, and customers. No idea how many but it's probably well into the triple digits - of that number I've had exactly 3 fail me.
I know of an old 350W Antec that has been running for almost 10 years now (not continuously though, obviously)
 
G

greenhawk

Platinum Member
Feb 23, 2011
2,007
1
71
Antec units have been pretty good to me. But then I've only had a few units die over the years and only one of them a antec (get replaced before they die normally).

The one that "died" was about 3 years old (one of the server grade ones at the time) IIRC and the 3.3V rail dropped to 2.7V or so. Not sure if the cpu/MB killed the power supply or the power supply killed the cpu/MB, but nothing got that system going again.
 
WaTaGuMp

WaTaGuMp

Lifer
May 10, 2001
21,207
2,506
126
Only issue I have had with Antec was the rebate on my TP 650. Didn't get any response when trying to find out if I was getting it. I did get it, but some communication would of been good.
 
A

Antec_Jessie

Junior Member
Sep 20, 2010
15
0
0
www.antec.com
WaTaGuMp said:
Only issue I have had with Antec was the rebate on my TP 650. Didn't get any response when trying to find out if I was getting it. I did get it, but some communication would of been good.
Click to expand...

We've heard this feedback and are working to improve it. Unlike many companies, we do handle 100% of our rebates in-house, so there's no middle man. And if you send us an email to rebates@antec.com, one of our rebate people will respond within 24 hours. Automation is something we're working on incorporating right now - making it so you have a portal to view your rebates and see their status.

=-> Jessie
 
WaTaGuMp

WaTaGuMp

Lifer
May 10, 2001
21,207
2,506
126
Antec_Jessie said:
We've heard this feedback and are working to improve it. Unlike many companies, we do handle 100% of our rebates in-house, so there's no middle man. And if you send us an email to rebates@antec.com, one of our rebate people will respond within 24 hours. Automation is something we're working on incorporating right now - making it so you have a portal to view your rebates and see their status.

=-> Jessie
Click to expand...

Always good to see posts like this Jessie, just the fact you responded here I will give you thumbs up. :thumbsup:
 
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