Antec Performance Plus 1080 with USB bad front panels

[donfm]

Some time ago I purchased an Antec Performance Plus 1080 case with 430W PSU. This was a very popular case in its day. My issue is that I never got the front panel USB ports to work correctly. I just assumed it was installer error but now I am thinking otherwise.

Now I am on my second build in this case and the front ports still fail once again giving hardware not recognized errors. The same error the first build was giving me. I checked the connection and all pins were on the motherboard USB header as per the wiring diagram from Gigabyte and Antec. The rear ports work fine on the motherboard so its a connection issue.

I was on a forum recently and read an old post that many of these cases were built with faulty front panel USB/firewire boards. Antec was sending out replacement panels for the bad ones at the time.

Has anyone else experienced this problem? I sent an email to Antec about this problem but I would be surprised after all these years they would send me a replacement panel. Let's see just how good their customer service really is..

 

[Zepper]

I think Antec had some shipments of front panel port boards that were lemons. Give Antec tech support a call and see if they don't fix you up with a replacement.

.bh.

 

[Zepper]

I think Antec had some shipments of front panel port boards that were lemons. Give Antec tech support a call and see if they don't fix you up with a replacement. Design defects are often taken care of outside the normal warranty period/terms. If not, you may be able to buy one from their repair parts catalog that's on their web site.

.bh.

 

[donfm]

Well Antec pretty much said I was SOL since the case was out of production now. I was not impressed with their customer service but in retrospect I had the case a long time.