Another Catastrophic Win10 Failure....

cohenfive

Senior member
Aug 30, 2002
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I'm not a happy camper. Upgraded both desktop and laptop to win10 and now have had problems with both. With the desktop, after an update, win10 blew away my entire profile. Didn't lose anything, but it took hours to reset every single thing on the pc.

Now, I boot up my laptop and win10 says it had a problem on shutdown. Tried to diagnose and could not, tried restarting and it would not. Now trying to go back to prior build (win7) but so far things are just spinning.

Any suggestions on how to force the pc to boot into some operating system? Thanks.
 

Berryracer

Platinum Member
Oct 4, 2006
2,779
1
81
The best thing to do usually is to upgrade, then note down the product key that was upgraded then do a clean install.

Heck now you can do a clean install immediately using your older OS product key

upgrade are usually an open door for problems
 

ganons

Member
Jul 20, 2015
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Best do a fresh install and install all your apps then make a system image should you need to do a clean install in the future again
 

Gunbuster

Diamond Member
Oct 9, 1999
6,852
22
81
Yeah my W10 (upgrade) grenaded and got stuck in the repair, cant, reboot loop.

Did a fresh install and it's been running great. Good thing I backup to OneDrive and a local NAS so it was pretty painless.
 

cohenfive

Senior member
Aug 30, 2002
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Fresh install of what? The old os or win10? I don't have a hard disk of my os, not with a product key for the laptop anyway...I have a disk for my desktop.
 

RampantAndroid

Diamond Member
Jun 27, 2004
6,591
3
81
Fresh install of what? The old os or win10? I don't have a hard disk of my os, not with a product key for the laptop anyway...I have a disk for my desktop.

Use the media creation tool to do a fresh install of 10, I believe is the suggestion. You (should) need no product key.
 

JEDIYoda

Lifer
Jul 13, 2005
33,981
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Ironically yes, or do what I did, reserve a free upgrade for all eligible machines and roll back to Win7/8 until "better times".
I understand that even with a reserved upgrade when Microsoft decides the free upgrade is no more that you will be SOL!! Wait too long == SOL!!
 

cohenfive

Senior member
Aug 30, 2002
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MS is being pretty unhelpful, maybe not a surprise. Their solution is to go back to Dell/Alienware to get a free recovery disk and product key, then to do a clean install of win7. I probably don't have any choice, cannot get the laptop to do anything other than hang up 'restoring' the old os which isn't there any more. Hopefully ms is right in saying that dell will send me a recovery disk.

I do not know how to get to a media creation tool since on boot up, the pc just hangs in restore mode and will not do anything else that I can find.
 

Ketchup

Elite Member
Sep 1, 2002
14,545
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MS is being pretty unhelpful, maybe not a surprise. Their solution is to go back to Dell/Alienware to get a free recovery disk and product key, then to do a clean install of win7. I probably don't have any choice, cannot get the laptop to do anything other than hang up 'restoring' the old os which isn't there any more. Hopefully ms is right in saying that dell will send me a recovery disk.

I do not know how to get to a media creation tool since on boot up, the pc just hangs in restore mode and will not do anything else that I can find.

What computer are you posting from? You can get the media creation tool that I linked from any computer with Internet access.
 

Puffnstuff

Lifer
Mar 9, 2005
16,028
4,798
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Truth be told you should've saved the restore image to another disc prior to wiping it out. I've got my original w7 image on a dvd packed away just in case I should decide that I want to restore it to my drive which is slim to nil.
 

cohenfive

Senior member
Aug 30, 2002
949
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71
Won't I need a product key installing win10 this way? It's not clear from what I can read so far. I guess no harm in trying since I have no os on the laptop now anyway.
 

Magic Carpet

Diamond Member
Oct 2, 2011
3,477
231
106
I understand that even with a reserved upgrade when Microsoft decides the free upgrade is no more that you will be SOL!! Wait too long == SOL!!
Microsoft will keep your hardware id on their activation servers, you should not have a problem activating it again later, unless you change your motherboard. With a newer WX build you would be able to use your Win7/8/8.1 key anyway. Microsoft wants you to upgrade badly. So badly, it's not even funny. People can do without Microsoft, easily. Microsoft can't.

The recommendation to turn off SmartScreen Filter is f'ing stupid.
Not really, SmartScreen is now part of telemetry program. Why do you need excessive logging. Use a 3rd party av instead.
 
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Ketchup

Elite Member
Sep 1, 2002
14,545
236
106
You can install Win 10 on top of itself. I did that on a VM before the final release. All programs and files stayed in place.
 

cohenfive

Senior member
Aug 30, 2002
949
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So are you saying that a clean install of win10 can be done without disturbing existing programs and files? Or is this a different type of install?
 

JEDIYoda

Lifer
Jul 13, 2005
33,981
3,318
126
Microsoft will keep your hardware id on their activation servers, you should not have a problem activating it again later, unless you change your motherboard. With a newer WX build you would be able to use your Win7/8/8.1 key anyway. Microsoft wants you to upgrade badly. So badly, it's not even funny. People can do without Microsoft, easily. Microsoft can't.
actually that's not what you said the first time! You spoke as if even if you did not download windows 10 that you would be able to download it for free forever...which is not true! Unless you download it before they discontinue allowing free downloads~
 

MongGrel

Lifer
Dec 3, 2013
38,751
3,068
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Surprised so many problems, still running the Dev beta WIN X's on the main and upgraded an older one to it in the bedroom.

I did have one problem with video awhile back on the main, but after playing around not sure that was even Windows.
 
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Magic Carpet

Diamond Member
Oct 2, 2011
3,477
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If I do the install will all my programs and files be wiped out?
If you choose to upgrade, your files, documents, downloads, porn and most windows settings will be with you. Even that Start8 menu will still work. Clean install is better though, less junk and clutter overall.

actually that's not what you said the first time! You spoke as if even if you did not download windows 10 that you would be able to download it for free forever...which is not true!
By "reserving", I actually meant getting it upgraded and validated by Microsoft. Once upgraded, you can clean install (using Media Tool provided by Microsoft) it any time you want, with or without your original Windows 7/8/8.1 key (this option will come later though), for now, you just do "skip" and it gets activated itself upon after a "couple" of reboots. You can swap hard drives and cd-roms and it will still activate fine, but not the motherboard (so if you plan hardware upgrades in the near future, better to wait, this is especially true if you upgrade with an OEM key).

Unless you download it before they discontinue allowing free downloads~
Not really fussed about that, I still have several machines pending "free updates" but I am not in a hurry, chances are, I might turn these boxes into *nix workstations by the time I get around doing proper maintenance on them. I don't think this hassle is worth my time yet. I do believe that Windows 10 will get better in time but it's up to Microsoft to make it more attractive for the enthusiasts. Stop dumbing it down, I am not your Windows Phone user.
 
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quikah

Diamond Member
Apr 7, 2003
4,073
652
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Not really, SmartScreen is now part of telemetry program. Why do you need excessive logging. Use a 3rd party av instead.

3rd party AV will not protect Edge from phishing sites unless it includes a firewall (which many don't). Whatever floats your boat, the tinfoil hatters are just making their systems more vulnerable.