Ok so i am trying to help this guy reset his password, and he keeps tellingh me he is using Windows NT 4.0. So I try and help him reset the password by walking him through resetting it. Thing is after telling him how to do it, he still can't get it to reset and then he locks out his account so I have to reset it about 5 times. finally, I ask him what happens when he presses CTL+ALT+DEL, he say the task manager pops up. WINDOWS 98!!!!! SOB would not answer my questions, and he kept insisting he was using NT. So I reset the password for him, MANUALLY, to RTFMUID10T. He has no clue what I did, and I set it so it will not expire, nor will he have to change it.