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Another Best Buy Rant

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toant103

Lifer
Jul 21, 2001
10,514
1
0
i was therer the other day and saw a bunch of people there. I know BB is not that great but why do people still shop there? Usually, i pricematch BB stuff to CC so CC can have my business. One thing i hate most about best buy is that you have to buy your stuff at the main checkout. The other station you can only pay for computer and labtop.

@ CC, i can pay for whatever at one of their many checkout that belong in that department.

Ckiff note, shop @ CC
 
S

Supertastic Fool

Golden Member
Oct 28, 2002
1,440
0
76
Originally posted by: toant103
Originally posted by: flot
Now this is ridiculous.

I'm buying my parents a DVD/VCR unit for Christmas, and obviously I'm a little down to the wire. So I decide to do my research/comparisons/price checks online, and then buy in person. I end up deciding that Best Buy has my best option, listed at $79.99. I scribble this down and head out with my BB 10% coupon and drive to the store. (it's only 5 mins away from me)

Well, I get to the store, which of course is a total zoo today, and the same model is listed at $109.99. I ask the clerk to double check the price, and yes, he verifies it's $109.99. Now I'm thinking I might have screwed up and written down the wrong model # or something like that.. so I wander off, and as luck would have it, stumble across the "Best Buy Internet Kiosk" over in the music section. I click on "bestbuy.com" as it is clearly labeled on the screen, and am taken to what looks like bestbuy.com.

I look up the DVD player. $109.99, it says, and the spot where it used to say "You save: $30" is now gone.

Frustrated, I call my sister up. She gets on the internet, goes to bestbuy.com, and sure enough the player is listed at $79.99.

I go to the customer service desk and basically give them a "WTF?!?" and in their defense, they do offer to give me the price if I print out the page and bring it in. But this is just absurd. Apparently, they actually maintain a different version of their website with the IN-STORE prices, as opposed to the ones you can actually get online.

I figured it's not worth the hassle of going back and having the cust service chick go "ohhh that's a website price, I can't match that." I came back home, ordered online with "in store pickup" and we'll see how long it takes before I can actually go pick it up. But give me a break, this is just ridiculous.
Click to expand...


you can buy it online and pick it up at the store.
Click to expand...


you suck at reading
 
T

toant103

Lifer
Jul 21, 2001
10,514
1
0
Originally posted by: KlitschBeiExitus
Originally posted by: toant103
Originally posted by: flot
Now this is ridiculous.

I'm buying my parents a DVD/VCR unit for Christmas, and obviously I'm a little down to the wire. So I decide to do my research/comparisons/price checks online, and then buy in person. I end up deciding that Best Buy has my best option, listed at $79.99. I scribble this down and head out with my BB 10% coupon and drive to the store. (it's only 5 mins away from me)

Well, I get to the store, which of course is a total zoo today, and the same model is listed at $109.99. I ask the clerk to double check the price, and yes, he verifies it's $109.99. Now I'm thinking I might have screwed up and written down the wrong model # or something like that.. so I wander off, and as luck would have it, stumble across the "Best Buy Internet Kiosk" over in the music section. I click on "bestbuy.com" as it is clearly labeled on the screen, and am taken to what looks like bestbuy.com.

I look up the DVD player. $109.99, it says, and the spot where it used to say "You save: $30" is now gone.

Frustrated, I call my sister up. She gets on the internet, goes to bestbuy.com, and sure enough the player is listed at $79.99.

I go to the customer service desk and basically give them a "WTF?!?" and in their defense, they do offer to give me the price if I print out the page and bring it in. But this is just absurd. Apparently, they actually maintain a different version of their website with the IN-STORE prices, as opposed to the ones you can actually get online.

I figured it's not worth the hassle of going back and having the cust service chick go "ohhh that's a website price, I can't match that." I came back home, ordered online with "in store pickup" and we'll see how long it takes before I can actually go pick it up. But give me a break, this is just ridiculous.
Click to expand...


you can buy it online and pick it up at the store.
Click to expand...


you suck at reading
Click to expand...

He said the price is different from the website and at the store. So he went home and ordered online for instore pickup. He use the online order after BB didn't give him the price online.

Go back to watching TV or something
 
Fritzo

Fritzo

Lifer
Jan 3, 2001
41,920
2,161
126
Originally posted by: MrCodeDude
Most stores don't even price-match their online prices. I know Office Depot refused to once, Fry's/Outpost continually refuses to match online prices, etc.
Click to expand...

Walmart and Target are the same way.
 
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