AMD RMA's

[tuffgong]

So I contacted AMD and they agreed to RMA my CPU that just stopped working.

They already shipped the new CPU, but aren't they supposed to wait till I send the one I have and test it first?

 

[DAPUNISHER]

Originally posted by: tuffgong
So I contacted AMD and they agreed to RMA my CPU that just stopped working.

They already shipped the new CPU, but aren't they supposed to wait till I send the one I have and test it first?

Did you give a CC#?

 

[RichUK]

ebay your old one 😉 joke!

Yeah i think they are surposed to receive your chip for inspections before they decide to RMA ... the reason for inspections is because there is a very small VERY small amount chips that are defective...

 

[arnosmith]

I once got three Sound Systems from Creative, one by one of course, because there always was something wrong with them. Now I'm sitting here with three systems I can't use, but I don't think I'll bother ask for a new one... They said they couldn't care less about the old ones though. And these are 350$ a piece retail...

 

[tuffgong]

I'll take one off of your hands...

funny though cause one day AMD emails me saying send us the cpu then the next day before i have even responded i get a fedex tracking #.

i always liked their service and support anyway.

 

[DarkTXKnight]

hey tuffgong how did yo contact AMD's support??? I have a chip here that's been acting funny for awhile thats still under warranty. I had replaced every other part in the machine repeatedly and the little guy just wouldnt boot one day.

 

[tuffgong]

their website...email them, they will send an automated response with intructions

 

[tuffgong]

Well so much for the CPU...they only sent the HSF and acknowledged that even that was a mistake on their part.

I hope the CPU I send them doesn't get rejected.

 

[Dough1397]

LOL thats pretty funny still

 

[Markfw]

Neve had a cpu die, Intel OR AMD.

 

[thunderroller]

ok you ar right