I recently took a family member to a nearby hospital, and a day or so later they used an ambulance to send her about 12 miles away to their 'main' hospital.
We just got a bill for $1,800 - which was evidently only the fee for the ambulance transfer between hospitals, nothing else.
The letter is not from our insurance like we are used to. Instead, it comes directly from the ambulette company.
It states that we are to pay the bill promptly, upon receipt. It suggests using a credit card, and calling them immediately.
Further, the letter says that we will be 'reimbursed by your insurance company'.
The ambulette transfer was right before the end of the year, when we had met our yearly insurance maximums, so we were not expecting any medical costs to be charged to us. We have a high deductible plan where we are responsible for roughly the first $4k a year, then 10% copay until we get to our annual max, which we got to in early December. For example, our medicines had been totally free at the pharmacy since early December.
I'm used to getting bills from Anthem that show the lower cost that they negotiated, and the amount we are responsible for, if any. I'm worried that if we pay this directly, it might not be counted towards the maximum health charges for the year for Anthem. Or, if Anthem said we were already up to our maximum for last year (which I think we were), and yet we pay this, then I'm worried that Anthem will just say "Sorry, you paid it, it's your problem".
Have any of you come across issues like this before? I'm not sure the best way to proceed on this.....
We just got a bill for $1,800 - which was evidently only the fee for the ambulance transfer between hospitals, nothing else.
The letter is not from our insurance like we are used to. Instead, it comes directly from the ambulette company.
It states that we are to pay the bill promptly, upon receipt. It suggests using a credit card, and calling them immediately.
Further, the letter says that we will be 'reimbursed by your insurance company'.
The ambulette transfer was right before the end of the year, when we had met our yearly insurance maximums, so we were not expecting any medical costs to be charged to us. We have a high deductible plan where we are responsible for roughly the first $4k a year, then 10% copay until we get to our annual max, which we got to in early December. For example, our medicines had been totally free at the pharmacy since early December.
I'm used to getting bills from Anthem that show the lower cost that they negotiated, and the amount we are responsible for, if any. I'm worried that if we pay this directly, it might not be counted towards the maximum health charges for the year for Anthem. Or, if Anthem said we were already up to our maximum for last year (which I think we were), and yet we pay this, then I'm worried that Anthem will just say "Sorry, you paid it, it's your problem".
Have any of you come across issues like this before? I'm not sure the best way to proceed on this.....
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