This was the reply I received after emailing ofoto last week for my husband....
"Hello Richard,
Thank you for contacting the Ofoto Customer Support Team.
The gift certificates are in process, we apologize for the delay. You
will be receiving confirmation soon.
If you have any further questions or concerns regarding your Ofoto
account or the Ofoto service, please let us know.
Have a good trip!
Will Wright
Ofoto Customer Service Team"
I received this on the 4th, but no GC yet...I'm saving this email until we get the GC. I suggest you send questions about yours to ofoto, not Amazon... 🙂