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Amazon low price guarantee?

Muse

Muse

Lifer
I bought an item at Amazon 3 days ago. It's probably in shipment (SS shipping). It's listed lower today. Can I get an adjustment? I think they used to do this. Do they no longer do this?

Edit: I guess the answer is no.
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Post-Order Price Match Policy

With the exception of TVs, we do not offer post-order price matching when an item's price drops after you buy it. Our prices regularly change, and the price you paid when your order shipped was the lowest price we were able to offer at the time. We consistently offer competitive prices on everything we carry because we know low prices are very important to our customers.
 
call them up? you can always tell them you will return it and buy it again at a lower price while costing them more.
 
No, just TVs as you've noted. You can always ask, but they've gotten to where they don't do it much any more. I'm probably 25% in asking in recent years.
 
Amazon doesn't really do re-stocking fees, but they will charge you return shipping if you don't have a legitimate reason to return it.

They will also kill your prime account if you abuse it - That alone is sufficient to make me avoid returning in all but the most extreme situations.

Viper GTS
 
sdifox said:
call them up? you can always tell them you will return it and buy it again at a lower price while costing them more.
Click to expand...

It was a lot lower, but I delayed buying until the price jumped.

I returned an item a few weeks ago (turned out not to have a feature I'd assumed it would have, these are blu-ray players) and got docked shipping. I believe I also had to pay for the previously free shipping to me. I read and reread their email to me explaining the reasons for the extent of my refund, never could make a lot of sense of it and dismissed the thought of calling and asking for a clear explanation. I somehow think that threatening to return it and rebuy it isn't going to work out. Anyway, it's only dropped a couple of dollars, however I think it may drop a lot more in the next few weeks, I just didn't want to wait anymore.
 
Muse said:
It was a lot lower, but I delayed buying until the price jumped.

I returned an item a few weeks ago (turned out not to have a feature I'd assumed it would have, these are blu-ray players) and got docked shipping. I believe I also had to pay for the previously free shipping to me. I read and reread their email to me explaining the reasons for the extent of my refund, never could make a lot of sense of it and dismissed the thought of calling and asking for a clear explanation. I somehow think that threatening to return it and rebuy it isn't going to work out. Anyway, it's only dropped a couple of dollars, however I think it may drop a lot more in the next few weeks, I just didn't want to wait anymore.
Click to expand...

then just suck it up.
 
Refuse delivery if they will not match after calling. Amazon refused to cancel an order I made, 10 minutes after I had placed it. Item also said no returns accepted.

Called my CC company to let them know, in case Amazon tried to screw me. Refused delivery and Amazon gave me a full refund a week or so later.
 
Those Amazon guys are sneaky snakes. I went and looked up the price of the BD player I bought 3 days ago and this morning it was 116.67, I bought it at 118.00. From a different computer this morning it says 118. Thing is, if they know who I am, they quote the price as 118. It hasn't shipped yet. They know it's me, and to me the price is 118. But if you there now, it will quote you 116.67, sneaky bastards. I looked it up at pricegrabber.com and it says 116.67, but if I hit the link it says 118. Sneaky.

RockinZ28 said:
Refuse delivery if they will not match after calling. Amazon refused to cancel an order I made, 10 minutes after I had placed it. Item also said no returns accepted.

Called my CC company to let them know, in case Amazon tried to screw me. Refused delivery and Amazon gave me a full refund a week or so later.
Click to expand...
It's not worth it to me to get hot and bothered over a few dollars. If I have issues with something more significant then yes, I'll call them. They've been accommodating in the past with problems, but I don't want to press my luck and be a PITA with them, nor waste my time. But it does bug me how they try to hide the fact that the price has changed from what I am paying for it.
 
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During the holidays I bought a GPS for my dad, then 2 weeks later it was $60 cheaper. I did the live chat thing late at night and got some guy from India who refused to refund the difference. So tried again during "normal" hours and got a guy told him Amazon rather lose the sale from this item instead of refunding me the difference in the new price. Immediately afterwords he said he would refund the difference.

Say they will lose the sale, not that you will return and buy it again from them.
 
This morning (I'm talking early, about 2AM) I notice that the price has dropped from the initial 118 to under 105 and I go look at my order and see it still hasn't shipped. I put in the order on May 22 in the afternoon, Tuesday, today's Saturday. I had seen that there was a button to cancel the order so I pressed it, etc. Got a message that I'd get an email and/or some other communcation within 2 hours telling me the result (i.e. whether it was or wasn't cancelled). I look and see an email saying it couldn't be cancelled.

I call later in the morning (just now), 6 hours later and get an Amazon CSR. This guy does not sound like he's in India, he sounds very American. I hadn't looked at the price again, I assumed it was still $104.xy, I've not seen prices changing in the middle of the day. I tell him my item hasn't shipped, I've not been charged, the price has dropped, can I get a price adjustment? He says since it hasn't shipped yet, yes he can do that. He says the price now shows as $115.vw. I say it was $104.xy earlier in the morning and he says the price can jump around. He says he can't change my original price but he can issue me a promotional credit that will apply on my next order, and I say OK. Crazy stuff. I guess if I look and see the item lower before it ships I can call again and ask for another adjustment. 😕
 
When I was building my current build, (Dec. 10) I tried and tried to get Amazon to either match Newegg's prices...or offer a discount for a "complete system build."

Nope...they refused to budge. If I hadn't had a shit-ton of amazon gift cards to use, I'd have split the order between them and Newegg. BUT, Amazon Prime eliminated shipping costs, so it worked out to only be a bit more expensive than Newegg with their shipping costs.
 
Muse said:
Those Amazon guys are sneaky snakes. I went and looked up the price of the BD player I bought 3 days ago and this morning it was 116.67, I bought it at 118.00. From a different computer this morning it says 118. Thing is, if they know who I am, they quote the price as 118. It hasn't shipped yet. They know it's me, and to me the price is 118. But if you there now, it will quote you 116.67, sneaky bastards. I looked it up at pricegrabber.com and it says 116.67, but if I hit the link it says 118. Sneaky.

It's not worth it to me to get hot and bothered over a few dollars. If I have issues with something more significant then yes, I'll call them. They've been accommodating in the past with problems, but I don't want to press my luck and be a PITA with them, nor waste my time. But it does bug me how they try to hide the fact that the price has changed from what I am paying for it.
Click to expand...

price changes have been common practice among websites for a little while now. i can leave a newegg item open in the morning to decide if i really want it or not, get home, and the price has gone up.

its annoying, but not unusual.
 
xSauronx said:
price changes have been common practice among websites for a little while now. i can leave a newegg item open in the morning to decide if i really want it or not, get home, and the price has gone up.

its annoying, but not unusual.
Click to expand...

Right! The number of views of an item is measured & reported to the seller. Many sellers use this. Try using Ghostery which will block the monitoring or don't shop ... just go & buy!

Your clicks are measured.
 
Amazon prices are like the stock market. Up one day, down the next. When do you jump in? But they do not kill your prime for abuse. God knows I've returned much and still enjoy prime. I also usually say there was a problem or not working on returns, even unopened items, and they pay return ship no questions asked. That, I admit, I abuse but never have had one single problem or questioned from amazon.
They still price match on tv's but nothing else unless stated for that piticular item.
Sure beats buy.com or bestbuy and certainly newegg.
 
Actually, I think I was mistaken that the item had been marked down from $118 to ~$104, I think that price was from a 3rd party Amazon partner and since it wasn't Amazon fulfillment there was a shipping charge associated. Amazon did drop the price to ~115.xy before I was shipped/charged, and a call to them got me that price. It was subsequently shipped very quickly and I got it Tuesday, 5/29. I was miffed I missed the $99 with SS shipping, didn't dream it was a fleeting price, but that's Amazon.
 
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