Amazon logistics

[RLGL]

Apparently Amazon has their own navigation system, that clearly needs to be upgraded.

Probably hosted by Amazon web services.

 

[Greenman]

Today is the big test. Have a couple thousand bucks worth of stuff coming. Will it show up, or will Amazon donate it all to a not so needy neighbor?

I really hope they get this solved.

 

[Greenman]

Update.
Over the last month Amazon has managed to get one out of five delivery's to my house. Every time they miss we tell them we had to go visit the fellow who gets all of our stuff and cart it home. Amazon promptly refunds our money, even when we tell them we don't want a refund, we just want the stuff we buy delivered here. Three different people have assured me the problem is solved, and it isn't.
I just received an email from Amazon noting the high number of refunds they've given me, only one of which was asked for, and a link to their refund policy. It appears that I may be in jeopardy of losing my amazon buying privilege's because they're to damn stupid to read the second word of my address.
It's pretty frustrating in that between my wife and I we've spent several hours trying to correct the issue, and have explained to customer service that we don't want a refund because we recovered our stuff. Luckily, the fellow that gets it is as honest as the day is long. The first time he loaded it all in his car and tracked down my address to deliver it, now I drive over and pick it up.

 

[Meghan54]

In a country where they've seen the metric system and continue to use the imperial, I think it's understandable

You do realize the US does indeed use the metric system snd has for decades.

 

[Meghan54]

Update.
Over the last month Amazon has managed to get one out of five delivery's to my house. Every time they miss we tell them we had to go visit the fellow who gets all of our stuff and cart it home. Amazon promptly refunds our money, even when we tell them we don't want a refund, we just want the stuff we buy delivered here. Three different people have assured me the problem is solved, and it isn't.
I just received an email from Amazon noting the high number of refunds they've given me, only one of which was asked for, and a link to their refund policy. It appears that I may be in jeopardy of losing my amazon buying privilege's because they're to damn stupid to read the second word of my address.
It's pretty frustrating in that between my wife and I we've spent several hours trying to correct the issue, and have explained to customer service that we don't want a refund because we recovered our stuff. Luckily, the fellow that gets it is as honest as the day is long. The first time he loaded it all in his car and tracked down my address to deliver it, now I drive over and pick it up.

Write Bezos or whoever is in charge now. Have heard it does get results, albeit slowly.

 

[MrSquished]

You do realize the US does indeed use the metric system snd has for decades.

Excuse you?

 

[sdifox]

Excuse you?

Since an inch is now defined as 25.4mm, I guess she could be construed as being correct.

 

[VirtualLarry]

Update.
Over the last month Amazon has managed to get one out of five delivery's to my house. Every time they miss we tell them we had to go visit the fellow who gets all of our stuff and cart it home. Amazon promptly refunds our money, even when we tell them we don't want a refund, we just want the stuff we buy delivered here. Three different people have assured me the problem is solved, and it isn't.
I just received an email from Amazon noting the high number of refunds they've given me, only one of which was asked for, and a link to their refund policy. It appears that I may be in jeopardy of losing my amazon buying privilege's because they're to damn stupid to read the second word of my address.
It's pretty frustrating in that between my wife and I we've spent several hours trying to correct the issue, and have explained to customer service that we don't want a refund because we recovered our stuff. Luckily, the fellow that gets it is as honest as the day is long. The first time he loaded it all in his car and tracked down my address to deliver it, now I drive over and pick it up.

Move in with your neighbor? Switch houses?

 

[Sukhoi]

Move in with your neighbor? Switch houses?

Switch spouses?

 

[igor_kavinski]

It appears that I may be in jeopardy of losing my amazon buying privilege's because they're to damn stupid to read the second word of my address.

I used to order stuff from a local Dubai based company called Desertcart. After years of great service, they revamped their site design, making it worse and returning awful search results. They also hired absolute retards in their customer service dept that seemed to not care when I tried my best to make them understand that they were at fault when my shipment was delivered to their Dubai hub and they mistakenly sent it back to the US and tried to blame it on me.

I was furious. After weeks of trying to resolve the issue on email (they also stopped handling phone calls around the time of the site redesign), I simply got a refund and washed my hands of them for good. At one point, a supervisor in their US operations also got involved. It was just an astounding show of pure, unadulterated incompetence from top to bottom.

 

[Greenman]

Going through all this and talking with the drivers it appears that there is no communication between the folks that map the rout and the people that actually deliver the stuff. They managed one delivery, so it's pretty clear the issue isn't whatever app they use to build the route. That pretty much makes it an error by whoever types in the address.

I really like Amazon's service, and they've gone above and beyond with refunds for missed deliveries, but I'd really rather have the issue solved.

 

[Sukhoi]

Can you put some useful text in the 2nd address line? Even if it's just something like "House NOT ON XXXXXXX Rd". I used to live on a private street/multi-house driveway and had problems getting packages. If I put in the legal address on the main road drivers would leave packages out there at the mailboxes to get stolen. If I put in the address on the private street then the auto-address checking would fail en route and the packages would get returned to sender often. I finally tried using the legal address but putting the 2nd address line as "House on XXXXXX St" and I'd get every package at the house.

 

[MrSquished]

You need to speak to someone at their Seattle headquarters and they can pin your home on their app to the address and this will affect all the drivers.

 

[Meghan54]

Excuse you?

Show me an American made vehicle made since the eighties without metric bolts/nuts. I know my SAE wrenches are rarely used while my metric tools grow in number…but, no numbnuts, the US doesn’t use metric measurements at all. 😘

 

[MrSquished]

Show me an American made vehicle made since the eighties without metric bolts/nuts. I know my SAE wrenches are rarely used while my metric tools grow in number…but, no numbnuts, the US doesn’t use metric measurements at all.

I never said we don't use the metric system at all. I mean grams and liters are even on some of our food products.

But the US uses the imperial system of measurement as a country. I understand certain industries use metric for some applications.

But the US uses imperial system of measuring and not the metric system.

Let me know when the country starts using kilometers meters centimeters milligrams and milliliters versus pounds miles ounces and all that jazz. Oh and Celsius versus Fahrenheit too. Then we can talk