I was getting long winded so I'm starting over.
I asked our phone vendor to do a few things.
1. Run the 2 new lines from Verizon into the digital system. Keep them separate from all others as they will be used for a different company. Allow the Receptionist to answer for both companies. Not hard to do.
2. Run the third line from Verizon to the office as a fax line (separate from the PBX).
3. Configure the lines so that the new company's VM picks up after hours not ours.
4. Move an analog line from one conference room to a different one.
5. Move a digital line from one office to another
6. Then clean up the patch panel since some wires were short and messy.
The guy was there from 10am to 4pm redoing the patch panel. He didn't even get to the installation or moves. When I called in the morning I said "clean up the patch panel it's a mess". How does that mean redo all the wires? When you look at it there were maybe at most 10 ports that needed redoing. I want to know how someone can punch a panel for 6 hours. We only have 70 ports!?
There is more to the story but I'm not going to bore everyone with it.
Thanks for listening.
I asked our phone vendor to do a few things.
1. Run the 2 new lines from Verizon into the digital system. Keep them separate from all others as they will be used for a different company. Allow the Receptionist to answer for both companies. Not hard to do.
2. Run the third line from Verizon to the office as a fax line (separate from the PBX).
3. Configure the lines so that the new company's VM picks up after hours not ours.
4. Move an analog line from one conference room to a different one.
5. Move a digital line from one office to another
6. Then clean up the patch panel since some wires were short and messy.
The guy was there from 10am to 4pm redoing the patch panel. He didn't even get to the installation or moves. When I called in the morning I said "clean up the patch panel it's a mess". How does that mean redo all the wires? When you look at it there were maybe at most 10 ports that needed redoing. I want to know how someone can punch a panel for 6 hours. We only have 70 ports!?
There is more to the story but I'm not going to bore everyone with it.
Thanks for listening.